Absolutely outstanding experience for an incredible product! My friend and I ordered the 25 dB filter earplugs designed specifically for pilots, and we couldn’t be happier. They’re custom-mol... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I waited months for my Big Ear custom ear pieces to arrive, and when they finally showed up, they didn’t fit at all—even after having my impressions professionally taken at my ear doctor’s office.... Leggi di più
L'azienda ha risposto
Waiting period went from 5 weeks to 2 months. UPS shows delivered but as the sender my able to assist me with a proof of delivery. So cannot claim from receiving company because I can’t get a proof of... Leggi di più
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I rate the dual transducer in ear monitors as excellent! Well made that deliver incredible sound especially for their size. They are superior to in helmet speakers. However, the audio cable they... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Big Ear supplies custom earplugs according to the needs of an individual customer. We provide on-site custom hearing protection services.
Informazioni di contatto
101 Durden Park Row, 29016, Blythewood, Stati Uniti
- 7192714528
- gh@bigearinc.com
- www.bigearinc.com
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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I placed an order online
I placed an order online. I attempted chat. No answer. I had questions. No answer. Hope what I ordered comes with what I need.

Risposta di Big Ear
Outstanding product even more impressive company behind it!
I purchased my first set of BigEar earplugs in 2008 for both my firearm training and motorcycle riding.
The first set was stolen with my bike and BigEar replaced hassle free (insurance covered the cost) but quickly I was riding again with the perfect ear protection and sound advantage.
More than 10 years later I'm ready to upgrade to the newer tech and BigEar using my ear impression from 10+ years ago will be building me another great product. The chat with Glen (the founder) made the entire purchase simple and easy. Great product with a great company behind it!!
Went above and beyond
Went above and beyond to help me figure out which earplugs I had to help me get them replaced!! BEST EVER EAR PLUGS
Great product
Great product. Exact fit. I purchased the motorcycle earplugs.
Exceptional customer service
Exceptional customer service. Incredible products. What else needs to be said.
19” Audio Cable is Poor Quality
I rate the dual transducer in ear monitors as excellent! Well made that deliver incredible sound especially for their size. They are superior to in helmet speakers.
However, the audio cable they came with is far too long so I ordered the 19” cable. Unfortunately, the quality of the shorter cable is subpar with one of the connectors coming loose from the transducer while the other connector surprisingly stays in plays which indicates poor and inconsistent manufacturing with little quality control. For that reason I am rating these 1 Star.
They should never have been shipped out to customers.
Glenn has been available to help rectify but the solution is a patch. I will try the alternate recommended fix but if that fails I will request a refund. I don’t recommend ordering the shorter cable until new designs are available.

Risposta di Big Ear
Big Ear website has plenty of…
Big Ear website has plenty of information from reading to lots of YouTubes.
This will be my second purchase. Can't wait to receive the Big Ears.
Fast, clean and responsive. You won't be disappointed.
Glenn is awesome
Glenn is awesome! I contacted Glenn to make sure I was ordering the right type of earplugs for wearing under a snug full face helmet. He was very patient with explaining all the differences between the earplugs. I'm glad he spent the time to answer all my questions. The earplugs feel very comfortable and I should be able to wear them all day without any issues.
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