Better - Windrush Leisure Centre Recensioni 

73
TrustScore 4.5 su 5

4,3

Witan Way, OX28 4YA Witney, GB


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Scopri cosa dicono le persone

Valutata 3 stelle su 5

The PT employed and working in the gym does not put equipment back l, remove weights from bars or CLEAN benches etc after his clients use them. Surely he should be adhering to centre rules and just go... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing place to be. Gym is a lovely environment to workout in. Clean and fresh all the time. Staff are amazing and always kind. Management are amazing and proactive too.

L'azienda ha risposto

Valutata 2 stelle su 5

My local pool is very dirty in the pool most of the time. While the staff are lovely, the changing rooms are clean and the centre is generally well maintained, I have stopped swimming there because I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've always loved the way that you look after me ifi have any questions you deal with them professionally I thank you for that

L'azienda ha risposto


Dettagli dell'azienda

  1. Centro per il tempo libero
  2. Palestra e centro fitness
  3. Palestra
  4. Piscina al coperto
  5. Biblioteca
  6. Piscina all'aperto

Scritti dall'azienda

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Informazioni di contatto

  • Witan Way, OX28 4YA, Witney, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

73 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(73)

5440 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Warm welcome and all options explained…

Warm welcome and all options explained clearly
Trainer is great, looked after vert well
Gym is good , most nackinesxare working and clean environment

5 agosto 2024
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Risposta di Better - Windrush Leisure Centre

Hi Steve

It's great to hear that you're enjoying your time at our Windrush Leisure Centre and the staff and instructors have made you feel welcomed.  

We hope this continues and you achieve your goals with your Personal Trainer.

Kind Regards

Amir

Valutata 4 stelle su 5

It's great and the gym is really good

It's great and the gym is really good, but the buildings are in terrible condition and the swimming pool is disgusting. I wonder if it is ever cleaned properly.

6 agosto 2024
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Risposta di Better - Windrush Leisure Centre

Hi Hugo

Thank you for your mixed review. 

We are very pleased you are enjoying your time using the gym at our Windrush Leisure Centre and thank you for your feedback regarding the building and swimming Pool. 

Your feedback has been passed on to the General Manager to look into and we hope you can use swimming pool in the future.

Kind Regards

Amir

Valutata 5 stelle su 5

Great

Simple, clean, good facilities

1 agosto 2024
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Risposta di Better - Windrush Leisure Centre

Hi Toby,

Thank you for your review.

We are so pleased to hear that you are enjoying Windrush Leisure Centre!

Warm Regards

Hazal

Valutata 5 stelle su 5

Regaining confidence to excerise

After an injury I needed to relearn how to exercise in a way that would not cause pain whilst rebuilding muscle and increasing cardiovascular health. Heidi, with her enthusiasm and knowledge, has given me confidence to get back into the gym and start working on those goals. I feel that the excerises outlined in my program take into account my preferences whilst providing a challenge.

8 luglio 2024
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Risposta di Better - Windrush Leisure Centre

Hi Karen,

Thank you for your review.

We are delighted to hear you are enjoying Windrush Leisure Centre and are so happy we can support you on your fitness journey.

Warm Regards

Hazal

Valutata 5 stelle su 5

Wellness suite

I use the wellness suite and have found it very good. Ted is excellent and has an excellent way with everyone who attends

3 luglio 2024
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Risposta di Better - Windrush Leisure Centre

Good Morning Lesley 

Thank you for your review, 

We are very pleased to see you enjoyed your experience using the Wellness Hub, sessions are available Monday to Saturday every week!

Your review has been passed on the centre for Ted's attention and we hope you enjoy your time with Better. 

Kind Regards

Amir

Valutata 2 stelle su 5

Another unannounced price increase

Another unannounced price increase. £10 for 40 min on a squash court with a wall that’s crumbling and a floor that’s almost always dirty. Blood stains sometimes not being removed for weeks, at times they have to remove equipment before you can play. As a keen squash player I and others have no option, and they know that… This is the leisure centre in Witney.

23 aprile 2024
Non scritta su invito
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Risposta di Better - Windrush Leisure Centre

Dear Rogier,

Thank you for getting in touch with us regarding the recent price increase for Badminton sessions at the Witney Leisure Centre.

We understand that you are concerned about the increase and we want to assure you that we value your feedback and take it seriously.

We would like to explain that the decision to increase the prices was not an easy one and was not taken lightly. As you may know, the cost of maintaining and operating the facilities has increased over time due to a variety of factors such as inflation, rising utility costs, and maintenance expenses.

Despite our best efforts to minimize these costs, we have found it necessary to adjust our prices to ensure that we can continue to provide the high-quality services that you expect and deserve.

We do apologise for any inconvenience this may have caused you and hope that you will continue to enjoy using our facilities.

Thank you for your understanding.

Best regards,

Charmaine

Valutata 3 stelle su 5

Pool and changing rooms

Changing rooms could be better cleaned and more often.
High dust and air con vents are disgusting with dust.
No rubbish bin in wet female changing room.

20 marzo 2024
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Risposta di Better - Windrush Leisure Centre

Good Morning 

Thank you for taking the time to leave a review. 

We are sorry to hear about your experience at our centre.

Your review has been passed on to the General Manager to look into. 

I hope this helps

Regards

Amir

Valutata 5 stelle su 5

Excellent

Excellent! My son loves his swimming lessons, great, friendly and professional staff👌

20 ottobre 2023
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Risposta di Better - Windrush Leisure Centre

Hi

Thank you for leaving a review, 

We are very pleased to see your son is enjoying his swimming lessons

We hope he continues to enjoy our centre alongside the friendly staff.

I will send your review to the Centre.

Regards

Amir

Valutata 4 stelle su 5

First day in leisure centre. Better uk

Great facilities that gives all you need in a mini sport complex.

10 ottobre 2023
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Risposta di Better - Windrush Leisure Centre

Hi

Thank you for leaving our Centre a review.

We are very happy you are enjoying the facilities at one of our Centres

We hope this will long continue!

Regards

Amir

Valutata 5 stelle su 5

Helpful and quick customerr service rep

I thought it would be easy, and a good idea, to change from the monthly sub to annual at 10/12 the price. The online system defeted me, but Nathan at customer services was able to assist quickly to beat the gremlins.

6 ottobre 2023
Non scritta su invito
Logo di Better - Windrush Leisure Centre

Risposta di Better - Windrush Leisure Centre

Hi

Thank you for taking the time to leave a review. 

We are very pleased to see our Nathan was able to help with the membership upgrade.

I will pass your review on to Nathan, he will be very pleased. 

Regards

Amir

Valutata 2 stelle su 5

Can’t get through to the leisure…

Can’t get through to the leisure centre. Called the helpline, they can’t get through to the leisure centre. can’t book a gym induction on line and paid for half a month when looks like will be unable to use it. Not a good first impression.

23 agosto 2023
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Risposta di Better - Windrush Leisure Centre

Hi Peter,

Thank you for your review.

We are sorry you are unable to book and get through to the centre. If you are unable to book via the app or website, you can go into the centre to book or contact them via email and they should be able to assist. 

Their email address is: windrush@GLL.ORG

Warm Regards

Hazal

Valutata 5 stelle su 5

Very helpful and informed team leader

Very helpful and informed team leader. Always very pleasant and helpful with many useful suggestions and ideas.
This has helped me greatly in getting active and I am losing weight with no great difficulty.
First class!

25 maggio 2023
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Risposta di Better - Windrush Leisure Centre

Hi Bernard,

Thank you for your fantastic review.

We are very happy to hear you are enjoying your membership and the service you are receiving.

Warm Regards

Hazal

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