Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really good customer service, they will help you with any of your dilemmas in a polite manner. I really like this booking site.

Valutata 5 stelle su 5

Great service fast payments the reason for only 3 stars is that you cant watch the races on desktop. Upgraded to 5 stars having been contacted by Bet Bright they told me to install firefox and the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer services are excellen and super quick to respond. They have some fantastic offers and also exclusive offers that have arrived by e mail and not appear on the site. 100 percent cashback on lo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di scommesse
  2. Casinò

Informazioni fornite da varie fonti esterne

BetBright brings the excitement of betting to you through our unique sports and casino betting service available online via desktop, mobile and tablet devices. 18+


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

545 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Penny-pinching restrictions on free bet and money-back offers

Offered money-back offers etc. but subsequently have bets restricted when trying to use the "money-back" element.

6 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Harry,

We're sorry that you've at times not been able to get your desired wager on in full. This wouldn't be the right forum to go into the account specifics however we'd like to stress that once a promotion has been opted into, we do not prevent customers from completing it.

Kind regards,
BetBright

Valutata 5 stelle su 5

Always good odds and clear and upfront

Always good odds and clear and upfront, and cash out

6 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi James,

You've hit the nail on the head! It's incredibly important to us to be as transparent as possible, from the betting rules, promotional material and the general terms of business. We try to be as competitive as possible when it comes to the odds and offers. We're glad to hear you're enjoying your experience with us and hold us in such high regard.

Kind regards,
BetBright

Valutata 4 stelle su 5

A good experience today

Hi they help when u have issue I had a issue and they helped me resolve which am now happy with

6 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Robert,

We're very glad to see that everything worked out and updated your review.

Kind regards,
BetBright

Valutata 5 stelle su 5

Excellent customer service

5 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Player,

Thank you very much. We'll make sure to pass on your comments to the Customer support team.

Kind regards,
BetBright

Valutata 5 stelle su 5

Couple of free bets had expired and…

Couple of free bets had expired and they extended them no problem, great to deal with.

5 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Tony,

We find that a lot of the time, firms stick rigidly to the terms and conditions. Although they're there as a basis for conducting business, sometimes common sense can go a long way. As an active and valued customer, the decision was to extend the free bets. We can't, however, guarantee this is the norm and the decision is made on a case by case basis.

Kind regards,
BetBright

Valutata 5 stelle su 5

Offer issues

Couldnt fault the service i recieved. I had a query and approached the live chat for help. The issue couldnt be resolved straight away but was told it would be investigated and within 15/20 minutes was all resolved

5 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Stephen,

Thanks for taking the time to review us. Our main focus is to try and resolve all customer queries on the spot but in some instances, additional input is needed from other departments or third party providers. This can cause a slight delay however the folks in the Customer Support team are very good at taking ownership of an issue and seeing it through to the end. Happy to hear the process was painless.

Kind regards,
BetBright

Valutata 5 stelle su 5

I really like these guys.They are very…

I really like these guys.They are very responsive on live chat and the verification process was done very quick.I would recommend them:)

5 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Jozef,

Thank you very much. The guys in both the Security and Customer Support teams do their best to ensure that all our customer's queries are dealt with efficiently and to the highest of standards. We'll pass on your comments.

Kind regards,
BetBright

Valutata 5 stelle su 5

Thanks for all your help and support…

Thanks for all your help and support you gave me I felt valued as a customer and that's excellent these days very important to me

5 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Jeff,

Our pleasure! You are valued, as are all our customers, and we make a point of our Customer Support being a differentiator - not just in the betting industry but in general. We're very happy that you could experience this first hand and will make sure the guys know that the service delivered is being appreciated.

Kind regards,
BetBright

Valutata 5 stelle su 5

I have only had one occasion to contact…

I have only had one occasion to contact customer services, and was very impressed. Very quick responding to query. Would recommend to anyone.

4 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi David,

We're all too familiar with the nightmare that can be contacting a support centre. We've worked very hard to make sure that your experience with BetBright differs from the norm and that when you need help, you get through to a quality service.

Kind regards,
BetBright

Valutata 5 stelle su 5

So far so good

Only had the one contact so little experience here, but in this instance my query was handled with speed and courtesy. Can't ask for more!

3 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Robert,

We'll make sure your comments are passed onto the Customer Support team. We're sure they'll be just as happy as we are knowing the service delivered was appreciated.

Kind regards,
BetBright

Valutata 5 stelle su 5

Betbright are a great company always on…

Betbright are a great company always on the other end of the phone to help if needed. Good promotions too

3 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Owen,

Your positive review is really appreciated, and we are happy to know we have helped deliver a quality service.

Kind regards,

BetBright

Valutata 5 stelle su 5

Quick payments

Quick payments, good customer service - nothing to fault them here!

3 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Robert,

Thank you for taking the time to leave this review.

We will ensure to pass on your compliments to our Customer Support team.

Kind regards,

BetBright.

Valutata 5 stelle su 5

Phenomenal service

3 luglio 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hello Ben,

Many thanks for your glowing review shared!

Kind regards,

BetBright

Valutata 5 stelle su 5

Five star

Used both sportsbook and casino for around a year now. MMA betting is no longer available which for me is a loss however no other complaints. Great range of Casino/games and very fair rtp% some of my biggest wins are with this site. Easy to set up restrictions on daily deposit amounts. Customer service is perfect and withdrawals seem to be at an average speed to go from pending to pay out so far. As of now can highly recommend

30 giugno 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hello David,

Thanks so much for sharing your feedback and leaving this review.

Please be advised that we shall have MMA betting available again - it hasn't completely gone, but it is usually based on demand. Happy to hear we have met your expectations and that you have found luck on our Casino, and that the in account tools have proved useful.

Kind regards,

BetBright

Valutata 5 stelle su 5

Betbright casino- great site, great support team

Great casino site which I use mainly for slots, sometimes sports. Wide variety of games from well known providers, easy to navigate and use, and generous loyalty scheme/promotions available. Have on occasion has to contact customer support due to rare technical difficulty, and have always found the team to be very helpful and prompt in their response, friendly and efficient and always offering a satisfactory resolution to any issue.
I have used different casino sites in the past but would now use no other than betbright, and would not hesitate to recommend them to others.

29 giugno 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hello L,

Thank you so much for sharing this wonderful feedback.

We are so proud of our website, and to know that it is appreciated by our customers is a great achievement. We will continue to deliver the service you have come to enjoy, and to develop the Casino more as demand requires. We shall also ensure to pass on your compliments to our Customer Support team.

Kind regards,

BetBright

Valutata 5 stelle su 5

Quick as a flash

Dealt with my query on their livechat very promptly

29 giugno 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hi Gary,

Thanks for leaving the review, it is much appreciated.

Happy to hear we have met your expectations.

Kind regards,

BetBright

Valutata 5 stelle su 5

Very quick and helpful response…

Very quick and helpful response regarding all queries raised

29 giugno 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hello Jason,

Many thanks for sharing your feedback online. It is greatly appreciated!

Kind regards,

BetBright

Valutata 5 stelle su 5

great website

great website, nice odds, easy to use...one word ...FANTASTIC!

29 giugno 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hello George,

Thank you so much for your review. We are very happy to hear you are enjoying our online services; long may it continue!

Kind regards,

BetBright

Valutata 5 stelle su 5

Yes u can bet with betright no problem

Yes u can bet with betright no problem, a little problem with one of my bets not being settled but customer care sorted straight away. Would recommend them, they on the up as bookmakers.

29 giugno 2018
Non scritta su invito
Logo di BetBright

Risposta di BetBright

Hello Bob,

We are so happy to read of your positive experience on the BetBright website. We will ensure to pass on your compliments to the Customer Support team.

Kind regards,

BetBright

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più