This was my first time buying a luxury watch and I absolutely loved it! Emma made myself and my partner feel so welcome and talked us through everything before making the purchase. You can really see... Leggi di più
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Brilliant service from Ethan start to finish, I wanted to see 4 watches and booked an appointment the following day. When I arrived, all of the people I met inside the Jewellers were polite and f... Leggi di più
The environment was very nice, quaint small rooms with character as you would expect in a building on Stonegate in York, yet it was modern and uncluttered. The staff were welcoming and friendly, with... Leggi di più
While out shopping with my husband daughter grandson and our dog in York, I saw a watch in the window that I’d liked online.The staff welcomed us all in including the dog and were very helpful and fri... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
A family-owned jewellers since 1897 with stores throughout the UK. Shop for luxury watch brands including Patek Philippe, OMEGA, Cartier, Breitling, Vacheron Constantin, Tudor, Bvlgari as well as a stunning range of fine diamond jewellery.
Informazioni di contatto
62 Albion Street, LS1 6AD, Leeds, Regno Unito
- customerservice@berrysjewellers.co.uk
- www.berrysjewellers.co.uk
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Le persone hanno visualizzato anche
Eternity Ring Experience
We returned to Berry’s for an eternity ring after being really happy with the service and wedding rings we purchased 10 years ago. From the moment we entered the Leeds store, we were welcomed by Emma who went out of her way to ensure it was a special occasion. She offered us champagne and allowed us to look at a wide range of rings. Thanks to her knowledge and expertise we found the perfect eternity ring that very day and Emma also arranged for my wedding and engagement rings to be re polished and was able to get all of this sorted in 3 weeks, even though I expected it to be much longer. We hope to return to Berry’s in the future for other special occasions and love that it is a Leeds based company with down to earth, knowledgeable and warm staff like Emma.
Fantastic customer service
I have called in twice to Berrys in newcastle as couldn't make my mind up about a watch i wanted..its a big decision..at no point did Lee or Nick pressure me to purchase..so called i today and bought the watch of my dreams..thank you Nick and Lee.. your customer service is outstanding..you are a credit to the company..well done...
Danielle was excellent
Danielle was really helpful, I came in a few months prior to try on the watches and then came back to purchase the watch with Danielle specifically. The whole process was easy and as a customer the experience was great.
Emma was absolutely brilliant
Emma was absolutely brilliant! I had previously bought a Tudor Black bay and wasn’t shown how to wind or set the watch. Emma carefully explained and demonstrated how to set and wind the watch, she also watched as I tried, to make sure I did it correctly. She went above and beyond, great asset to your team.
great customer experience
friendly, free of pressure, and a great deal offered. All in very pleasant surroundings
Chris the Manager was really friendly…
Chris the Manager was really friendly and helpful and made the experience a pleasure from start to finish.
Excellent service purchase of ear rings…
Excellent service purchase of ear rings for the wife.
Emma was very knowledgeable and attentive a real credit to your business. Thanks Emma
Dave & Tracey Miller
Hi Had a very good experience from my original phone call to my purchase of a very nice watch for my wife - I have purchased several Omega watches in the passed but will now make Berry's my preferred outlet for future purchase
Many thanks Ethan - And yes had a great stay and I do recommend Cut & Craft
I ordered my watch from Berrys in Leeds…
I ordered my watch from Berrys in Leeds after an "unusual" experience from a jewellers in Chester.
A quick email and payment and the watch arrived next day. Well packed with a perfect hassle free service.
Thank you Berrys.
Fantastic experience
Fantastic experience, we were served by Lee Davis and he was so helpful and patient while we were choosing. We will definitely be back!
This was my third time buying from…
This was my third time buying from Berry’s in York and it was another great experience. I spoke to Luca on the phone a few days before my visit and she explained the various models of the type of watch I wanted for my wife’s birthday and we narrowed it down to two. Visited today, from South Lincolnshire and Luca was great. She explained the features of the two watches and over a complimentary cup of coffee, she talked me through the benefits of both of them. Absolutely no pressure to buy either of them, and she was only dealing with me and not other customers at the same time. I was very impressed and was happy to buy one of the watches we looked at. Luca handled all the paperwork involved in registering the watch and even gift wrapped it for me. There is a reason I have bought from Berry’s three times and why I travel to this store, and Luca is a great example of the high quality service they provide. Thank you Luca.
Paul Clare
I have purchased several watches from Peter at Berry's, the buying experience is truly unmatched, the whole experience is a pleasure, from being guided to the right watch to the final purchase, Peter and his team are a real pleasure to do business with, a big thanks also to Runa, who really does go the extra mile to ensure a great experience, Thanks again Paul
Fantastic Experience & Staff
This was my first purchase after many visits to shop. Staff were fantastic, helpful and knowledgeable. No pressure sales here. Shop environment was bright and modern with complimentary drink if needed. Thank you Michael & Lee for a memorable visit. Cheers 🍻
Excellent Customer Service
Called into Berry's to purchase a specific watch - excellent service from Lee and Tina who made the whole process very relaxed and pleasant. Lee went above and beyond in his service and would definitely recommend - First class sales team who should be very proud of their service.
Danielle and Paul were both first class
Berry’s Newcastle…
My husband and I recently visited Berry’s in Newcastle and spoke with Lee, who was friendly and informative with a very relaxed sales approach 😊. Lee was knowledgeable about the Panerai watch my husband was looking to buy, and very amusing. The whole experience was welcoming and excellent, a breath of fresh air. We would 100% return! Amazing experience, thank you.
Omega Leeds
I had been wanting an Ultra Deep for a while , I went and dealt with Danielle who got the watch into store for me , she kept me updated with all stages of the purchase and was just brilliant from start to finish
Great experience
Great experience, brilliant customer service from Danielle and Rod. Thank you very much.
Berry’s Commercial Street Leeds
To celebrate my recovery from a series of heart attacks, I decided to treat myself to my dream watch, a tri-colour Zenith Chronomaster Sport. So, on a planned trip to Yorkshire, we set aside a day to travel to Leeds especially to visit Berry’s Jewellers on Commercial Street, who are Zenith official retailers.
Upon arrival, I excitedly entered the store armed with the appropriate budget & approached a member of staff to enquire about my chosen watch, I was expecting to be shown to a seat, but instead, I was left standing in the corner while a salesman searched his tablet, only to be told that this particular model was no longer available.
He then turned away from me in dismissal & I was allowed to leave the store without being offered to view any alternatives in stock, nor was I asked about my budget or anything else for that matter.
As I left the store, I felt humiliated & insulted. The whole experience both upset me & completely spoiled my entire day. I didn’t even get to see a Chronomaster Sport, even though they had at least two on display in the window.
I was however, allowed to enter the store with my dog, for which they get 1 star!!
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