I was unable to source the Alko hitch lock I needed in the UK, but Berger Camping, based in Germany had it on their UK website. The price was fair, I was informed of a slight delay with availability,... Leggi di più
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The product I was after was in stock and at a good price, postage was steep but it was an international parcel. It arrived well packed and on time, which was great as it meant I could install it just... Leggi di più
Only giving 4 stars because of delivery times which was delayed and couriers changed , otherwise would have been 5 stars as product is brilliant, esay to assemble and install (ours is other slats in... Leggi di più
Ordered 2 weeks prior to holiday and 1 week later had still not had a despatch notification! Emailed to enquire status of order and waited 4 days for a reply only to be told my order was delayed, ask... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Berger Camping is on a mission to provide all campers, caravanners, motorhome owners, and outdoor fans with the best camping equipment. Berger is part of the larger German brand Fritz Berger, which has been equipping campers and caravanners with camping accessories since 1958. Now launched in the United Kingdom, we offer our customers a variety of products and top brands to choose from within the camping and caravanning sector. From caravan and mobile home accessories, to camping furniture and tents, you can be assured to find the best prices and quality. We also offer camping and outdoor equipment and accessories for both beginner and experienced campers. Besides our top-quality products, we also do our best to ensure the best customer service which exists to answer all your questions and concerns. You can also simply reach out to receive expert advice on the best products for your camping holiday. You can explore our products and discover our attractive offers at www.berger-camping.co.uk
Informazioni di contatto
Fritz-Berger-Straße 1, 92318, Neumarkt, Germania
- customer-service@berger-camping.co.uk
- www.berger-camping.co.uk
3,6
Nella media
66 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
Returns service and customer service response slow
Delivery service was good but returns process a bit poor.
Posted my item and received confirmation that it had been delivered back to Berger. It took a total of 10 days, 2 emails and a contact form message before I finally got acknowledgement my refund was being processed.
7 aprile 2025
Non scritta su invito
Company hidden behind a webiste
Company hidden behind a webiste, no customer service
Don't believe the 30day free returns. While they provide all the online forms, they don't respond to emails. Any issues or returns, your on your own. Disappointing
28 aprile 2025
Non scritta su invito
The order has been delayed and now I…
The order has been delayed and now I find out you are using yodel who won't leave in a safe place so i am forced by you to stay in all day!!!!
Most certainly won't be using you again or recommending you on the motorhome groups I'm on.
N Waterhouse
7 aprile 2025
Non scritta su invito
Great job
Great job , arrived in time only do not deliver to northern ireland for some strange reason
4 aprile 2025
Non scritta su invito
Ordering was easy, delivery was slow
The ordering process was easy. I would have liked more feedback on how the order was progressing. There was an indication that Berger camping had processed the order and a Evri tracking code was given for the package. But it took approx 5 days before Evri showed the package had been picked up and in there possession. Progress was much quicker as soon as Evri had it and delivered within a couple of days. The item was exactly what I ordered and well packaged so I was not disappointed.
6 marzo 2025
Non scritta su invito
Non existent customer service.
This company is new to UK but long established in Germany. In my view they need to up thier game.
I ordered online with goods out for delivery on 22 June. They have still not been delivered.
Berger Camping customer service is not existent. The only means of contacting is via thier online Contact Form.
They just do not respond!
2 luglio 2024
Non scritta su invito
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