We went to look for a new mattress. Left alone for about 5 minutes, then a gentleman came over, introduced himself and said any questions I'm happy to help. Sorry I forgot his name. Anyway we t... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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Scopri cosa dicono le persone
Bensons for Beds means a good nights rest. The staff in the York store explained everything to us and the purchasing system was easy to use. We received lots of messages informing us about the pro... Leggi di più
Really good experience in store at York but unfortunately they couldn't match your online price so I had to order online. From start to finish all was good, frequent updates and friendly staff. I just... Leggi di più
L'azienda ha risposto
We had very helpful and knowledgeable sales assistant who explained the differences between various bases and mattresses so it made our job of finding the right bed much easier! He was very helpful!!!... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - York553
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, Regno Unito
- 1904693123
4,8
Eccellente
643 recensioni
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Le persone hanno visualizzato anche
Helpful and knowledgeable
Angel was helpful and knowledgeable, explained the difference between a couple of options we were considering, but gave us time just to look too.
10 agosto 2026
Risposta di Bensons For Beds - York553
We're so happy to hear that our team member provided such helpful and knowledgeable assistance, allowing you the space to make an informed decision. We appreciate your kind words!
Team Bensons
Excellent service
I needed a slight adjustment to my order and Emma sorted it quickly and efficiently. Talked through what needed to happen next and was done within minutes. Excellent professional yet friendly service.
12 agosto 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear that your order adjustment was handled quickly and efficiently. It's wonderful to know that our team provided such professional yet friendly service. Thank you for sharing your positive experience!
Team Bensons
Risposta di Bensons For Beds - York553
We are so pleased to hear that our team was efficient, prompt, and pleasant during your visit. We truly appreciate your kind words and positive feedback!
Team Bensons
Double bed purchased
From purchase to delivery, with the exception of the wait time in between, everything went smoothly. Got updates at least once a week saying it was being made and on target for the delivery date.
The only thing I would change, which we didn’t gauge in the shop is the headboard. Too big in a small room.
13 agosto 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear that your purchase and delivery experience was smooth, and that you appreciated the regular updates on your order's progress. We also appreciate your honest feedback regarding the headboard size.
Team Bensons
Great service and best quality
James was very helpful. We went to buy a new mattress for our daughter. James gave us great advice and didn't give up until my daughter was happy with a mattress and a pillow. She is sleeping very well in her new bed. We highly recommend Bensons at York. There is a great selection of beds for all budgets. Pass our big thanks to James! and we will definitely be back.
10 agosto 2026
Risposta di Bensons For Beds - York553
We're absolutely delighted to hear about your wonderful experience in our York store! It's fantastic that our team member provided such great advice and ensured your daughter was happy with her new mattress and pillow. We're so pleased she's sleeping well and that you found a great selection of beds for all budgets. We truly appreciate your high recommendation and look forward to welcoming you back!
Team Bensons
Great customer service
Very helpful, changing delivery was easy, the delivery and build was excellent
13 agosto 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear that you found our service very helpful and that changing your delivery was easy. It's wonderful that the delivery and build were excellent! Thank you for your kind feedback.
Team Bensons
Bensons fulfilled everything they said…
Bensons fulfilled everything they said they would. Furniture arrived undamaged (delivery chaps were lovely!), assembly was easy even for idiots like me.
The only thing I didn’t like was Bensons delivery pricing which seems batty. I ordered 1x king size bed and 2x bedside units and the cheapest option was 3 separate deliveries rather than 1 delivery.
30 luglio 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear that your furniture arrived safely and that assembly was straightforward. We appreciate your feedback regarding our delivery pricing structure and understand your concerns about the separate deliveries. We're always looking for ways to improve our services.
Thank you for your review - Lauryn at Customer Care
Risposta di Bensons For Beds - York553
Thank you so much for the positive review! We take pride in providing a wide selection of beds and mattresses to meet our customers' needs. It was a pleasure serving you and we hope to see you again in the future.
Bensons provided an excellent service👍
Bensons provided an excellent service👍. When entering the store we were acknowledged by Phil who advised us to look round and try any of the mattresses and he would be available to answer any questions - great no pushy salesmen. We decided on one particular mattress and Phil was available to answer questions at this point and the purchase was completed.
The delivery date was agreed and a promise of been kept informed was given. This promise was kept to the letter. Delivery was excellent. We live in an awkward cottage and the two delivery men made light work of difficult access and dodgy bends.
The whole experience was first rate.
3 agosto 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful, non-pressured assistance in-store and that the delivery was excellent, even with difficult access. We appreciate your kind words!
Team Bensons
From discussing our mattress…
From discussing our mattress requirements with James(the sales person, who was exceptional) to the actual delivery, we have been kept informed at every stage. From welcome messages to being informed our mattress was being made, to a few days before informing of us of the 2 hour delivery slot . That day we were reminded that the mattress was on its way. The two gentlemen who delivered the mattress took the old mattress and unpacked and left our mattress on the frame. Really impressed with the service and would highly recommend. And of course the mattress is great!!
3 agosto 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear about your excellent experience, from discussing your mattress requirements to the delivery! It's wonderful that our team kept you informed at every stage and that the delivery was so efficient. We're especially glad you're impressed with the service and love your new mattress!
Team Bensons
So helpful
Bensons were so helpful in assisting us in selecting the bed we wanted. We went in with an idea of wat we needed and they were very quick to advise us. We got a good price and great value for money. Delivery was easy to arrange and didn't take long to come through.
13 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - York553
Thank you for your wonderful review! We're delighted to hear that our team was so helpful in assisting you to select the perfect bed. It's great to know you found a good price and excellent value, and that arranging delivery was easy and quick. We hope you enjoy your new bed!
Team Bensons
Risposta di Bensons For Beds - York553
We are so happy to hear that our delivery service was efficient and fast for you. We truly appreciate your positive feedback!
Team Bensons
Just a shame the turn around isn't…
Just a shame the turn around isn't quicker. But apart from that Lilly was super helpful and honest.
29 luglio 2026
Risposta di Bensons For Beds - York553
We appreciate your feedback and are glad to hear about your positive experience with our team member. We are always working to improve our turnaround times for everyone.
Team Bensons
Excellent staff-Very helpful staff at…
Excellent staff-Very helpful staff at store at Clifton Moor with very good advice. Delivered on time by excellent staff .Helpful tracker!
24 luglio 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear that our staff at Clifton Moor were very helpful and provided excellent advice. It's wonderful that your delivery was on time with excellent staff and that you found the tracker helpful.
I highly recommend Bensons for beds…
I highly recommend Bensons for beds especially Benson for beds Stirling Felt really welcomed staff are really kind caring respectful helpful and welcoming i got as much time as I wanted to get the bed I wanted. The shop is really clean good verity of beds units drawers mattress pillows and they are amazing
22 luglio 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear you had such a positive experience at our Stirling store! It's wonderful that our staff made you feel welcomed and were kind, caring, respectful, and helpful. We're glad you had ample time to choose your perfect bed and that you appreciated the clean shop and great variety. We appreciate your recommendation!
Team Bensons
Excellent customer service
We haven’t received our purchase yet from our latest order but the customer service we received in store was excellent. We have purchased from Bensons before and have been extremely pleased with everything we have bought - beds, wardrobes and chests of drawers.
18 luglio 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear about your excellent in-store customer service and your continued satisfaction with our products. We appreciate your loyalty and are glad you've been happy with your previous purchases.
Thank you for your positive review - Lauryn at Customer Care 💜
Risposta di Bensons For Beds - York553
We are so pleased you found our advice professional and our service efficient. We truly appreciate your kind words and positive feedback!
Team Bensons
Delivery team were efficient,polite and…
Delivery team were efficient,polite and professional
17 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - York553
We're so pleased you found our delivery team efficient, polite, and professional. Thank you for your kind words and positive feedback!
Team Bensons
Highly recommended …
Extremely helpful and explained everything and answered all my questions, very pleased with my experience with you
15 luglio 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear that everything was explained clearly and all your questions were answered, leading to such a positive experience. Thank you for your kind feedback!
Team Bensons
Excellent experience.
Helpful show room sales man when choosing and ordering.Delivered on time by polite proffessional men.the matteress is comfortable and of high standard, looks well made ,fingers crossed it will stay comfortable for many years.carries a 10 year guarantee.
11 luglio 2026
Risposta di Bensons For Beds - York553
We're so pleased to hear you had such a positive experience with our showroom team and that your delivery was handled by polite professionals. It's wonderful that your new mattress is comfortable and well-made, and we hope it provides many years of comfort!
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