Joe in the shop was very helpful and knowledgeable. He listened and understood our requirements so was able to guide us to an excellent solution. The delivery team were also very helpful and went t... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 6a Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire, GB
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We can only review so far the experience we had in the shop with Andy who was very patient and nice to explain everything and made it easier to choose the right bed
Decided to update our old mattress as we're both experiencing back ache and the old onwas over 13 years old. We spent more than intended on a proper authapedic/NHS approved mattress although we did g... Leggi di più
L'azienda ha risposto
Given a shorter time slot for the delivery the day before, and it did arrive during the 2 hours. The men were polite and cheerful, and bed delivered with no hassle. However, after they left I realis... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Waterlooville743
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 6a Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire, Regno Unito
- 2392262746
4,7
Eccellente
392 recensioni
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Choosing a bed
We can only review so far the experience we had in the shop with Andy who was very patient and nice to explain everything and made it easier to choose the right bed
10 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very helpful member of staff
13 settembre 2026
Risposta di Bensons For Beds - Waterlooville743
We are so pleased to hear that a member of our team was very helpful during your visit. Thank you for your kind feedback!
Team Bensons
Very good shopping experience
Joe in the shop was very helpful and knowledgeable. He listened and understood our requirements so was able to guide us to an excellent solution.
The delivery team were also very helpful and went the extra mile to make sure that we were happy.
The bed and mattress are very comfortable.
We would definitely use Bensons again.
28 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Thank you for the kind words, we are glad to hear that Joe and our delivery team were able to provide you with excellent service. We take pride in understanding and meeting our customers' needs, and we are thrilled that you are happy with your bed and mattress. We look forward to serving you again in the future.
Excellent Service
Excellent guidance in making the right choice of bed, reasonable proces and regular updates on the progress of my order.
24 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Hi Tim,
Thank you for your wonderful feedback! 😊 We're delighted to hear that you received excellent guidance in choosing the right bed and found our prices reasonable. It's great to know that the regular updates on your order helped keep you informed throughout the process.
We really appreciate you taking the time to share your experience and are pleased we could make your journey with us a positive one. We hope you enjoy your new bed and many comfortable nights ahead,
Megan | Customer Care Specialist
Staff were attentive and had good…
Staff were attentive and had good knowledge of the mattresses.
Lots of mattresses to choose from.
29 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Hello David,
Thank you for your lovely review! 😊 We're delighted to hear our team was attentive and knowledgeable, helping you explore the wide range of mattresses available. Finding the perfect mattress is an important decision, and we're so pleased we could help make the process easier. Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist
Very helpful and all went to plan
28 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Hi Mr Baldwin,
Thank you for your feedback! 😊 We're delighted to hear that our team was very helpful and that everything went according to plan. Providing a smooth and stress-free experience is exactly what we aim for, so it's wonderful to know we delivered. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
From in store service where our needs…
From in store service where our needs were listened to and met to delivery where we were kept informed and times adhered to.. excellent service all round
30 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Thank you so much for your kind words! We strive to always listen to our customers' needs and provide timely delivery. We are thrilled to hear that we exceeded your expectations. Thank you for choosing us!
Very helpfully and knowledgeable staff
Very helpfully and knowledgeable staff. Good selyof different mattresses to try. Staff member listened to what our preferences were and made suggestions to try. Great service in Waterlooville store.
26 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Waterlooville743
Thank you for your wonderful feedback! We're delighted to hear that our team provided such helpful and knowledgeable service at our Waterlooville store. We pride ourselves on listening to our customers' preferences and offering suitable suggestions. We truly appreciate your kind words!
Team Bensons
We found Benson for beds very helpful…
We found Benson for beds very helpful especially the salesman Andrew he explained everything we asked about the beds he had a very nice personality and wasn't pushy we did buy a bed there and we are very happy with it definitely go back
22 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Thank you for the positive feedback! We are thrilled to hear that our salesman Andrew provided you with excellent service and that you are happy with your new bed. We would love to welcome you back for any future purchases. Happy sleeping!
Decided to update our old mattress
Decided to update our old mattress as we're both experiencing back ache and the old onwas over 13 years old. We spent more than intended on a proper authapedic/NHS approved mattress although we did get a fair discount. Our experience in the shop was very good as we were shown various options based on what we wanted. It was delivered as arranged and the old one taken away for ease. The guys delivering we're very good rang beforehand to give an eta and were very good at manoeuvring the large super king mattress to the bedroom. We are getting used to the change but definitely getting a better night's sleep.
24 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Thank you for your kind review! We are thrilled that our team was able to provide you with a great experience and help you find the perfect mattress for your needs. We hope that you continue to enjoy a better night's sleep on your new, NHS-approved mattress. Thank you for choosing us for your upgrade!
From the viewing to delivery, first class.
From the first visit to the showroom, followed by a couple more visits and then order being placed, all the way to delivery, this was a great experience. Happy friendly staff and very clear information about delivery and after care. Well done Benson's for Beds.
11 agosto 2026
Risposta di Bensons For Beds - Waterlooville743
Thank you for such a glowing review! We are thrilled that you had a great experience from start to finish. Our team aims to provide top-notch customer service and we are happy to hear that we succeeded. Thank you for choosing Benson's for Beds!
Very helpful staff explained different…
Very helpful staff explained different types of mattresses. Ordering was straightforward and excellent delivery service, I appreciated the call to confirm time of delivery. Delivery men were very helpful explained how to care for my new mattress and took away all the packaging. I would definitely recommend Bensons for Beds.
25 luglio 2026
Risposta di Bensons For Beds - Waterlooville743
We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were helpful in explaining the different types of mattresses, and that the ordering process was straightforward. We're also delighted that our delivery service was excellent, and that our delivery team was helpful and took away all the packaging. Thank you for recommending us!
Team Bensons
Risposta di Bensons For Beds - Waterlooville743
We are so pleased to hear that you experienced great service and found our team knowledgeable and friendly. We truly appreciate your kind words and positive feedback!
Team Bensons
Risposta di Bensons For Beds - Waterlooville743
Thank you for your positive feedback!
Amazing in store support for customers…
Amazing in store support for customers who have disabilities. Very patient and informative and don’t rush you at all but give you plenty of their time and plenty of support in choosing the right bed and furniture.
13 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Waterlooville743
We're so pleased to hear about the amazing in-store support you received, especially regarding assistance for customers with disabilities. It's wonderful that our team was patient, informative, and provided plenty of time and support in choosing the right bed and furniture.
Team Bensons
Risposta di Bensons For Beds - Waterlooville743
We're so pleased our sales assistant was very helpful and pleasant. Thank you for your kind words!
No pushy
No pushy.
But almost paid back. Overall very good with sale though we made the choice it was not through assistant help
7 luglio 2026
Risposta di Bensons For Beds - Waterlooville743
We're so glad to hear you had a positive experience with your sale! We appreciate your feedback and are happy you found what you needed.
Excellent service from knowledgeable…
Excellent service from knowledgeable staff. A credit to your company.
4 luglio 2026
Risposta di Bensons For Beds - Waterlooville743
We're so pleased you received excellent service from our knowledgeable staff. Thank you for your kind words; we truly appreciate your feedback!
Great staff and products
Great staff, friendly and informative. Good choice of beds, mattresses and headboards. Easy purchasing options
2 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Waterlooville743
We're so pleased you found our staff great, friendly, and informative. It's wonderful to hear you appreciated the good choice of beds, mattresses, and headboards, and found the purchasing options easy. Thank you for your kind feedback!
Team Bensons
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