Bensons For Beds - Swansea707 Recensioni 

Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our questions and concerns. She went the extra mile to ensure the bed was exactly what we needed and also sorted out various savings we could make including my wifes blue light card discount. Wish we had come here first rather than wasting time at other stores

The senior Sales Assistant Bethan was absolutely 💯 brilliant with helping us to choose our mattress to suite our needs very knowledgeable no pressure explained everything clearly took her time and give us plenty of time to choose the mattress.
Bensons back up and delivery service was excellent easy to track their delivery journey and arrived well within the 2 hr,delivery slot.both gentleman we’re careful swift polite and courteous.Well done Bensons.

I didn’t feel pressured into buying anything. The sales assistant listened to my requirements and found a suitable product to match my budget. She explained the “extras” available and costs.

Rang the store to check they had the products we wanted. Spoke with Bethan - who confirmed we had previously shopped with Bensons for beds in Shrewsbury - confirming the products & sizes we had before. She assured us the Swansea store had them in stock & she would reserve them with our name on for collection on Saturday. Bethan was bubbly efficient very customer focused. We visited the store on Saturday to collect & pay for our reserved item . On meeting Bethan she was everything a customer service adviser should be-it was all about us the customer & our products. She excellent & I would highly recommend the Swansea store - 1st class service Bethan & a great customer experience - Thank you

Listened to my complaint of pillow being faulty and when i retuned was very understanding and polite

Staff ready to assist and answer questions but allowing us freedom to browse and try out without feeling hassled. Sarah at the Swansea store was very easy to interact with and was very quick and efficient at forwarding quotes and information. A very pleasant experience and a very good 50% off deal.

Fantastic service from Ailsa gave us good advice. She was very knowledgeable and not pushy a pleasure to deal with.
Quick turnaround and very happy with our new mattress. Delivery crew were great very friendly and helpful.

Patient staff who took the time to explain options. It was easy to change the delivery dates when the flooring was delayed. Delivery was very smooth with updates on time of delivery and the delivery men were good with putting the beds together on a very hot day.

This was the first time I have used Benson for beds, from showroom to delivery the service was amazing.

We found the process of trying the beds and making a decision on which one to buy went very well. We had a great sales assistant Ailsa who was very knowledgeable and gave us good information to help us

Just a really chilled and relaxing environment. The staff were great - I think the lady’s name was Sarah? She was ever so friendly and very professional. Not pushy in the slightest. Would definitely reccomend.

Easiest choice I have made in a long time. Shannon was not pushy, just easy to talk to. The sale was handled
smoothly.
Thanks

I was kept updated regarding the delivery date and time, ringing me to say they would be with me in 20 minutes - which they were. Men were very courteous and obliging.

Friendly, well informed staff.

The staff were very friendly and the lady that helped me her name was Shannon, she explained everything in detail, we thought about it for two days and then when back to buy , Shannon remembered me and the mattress we needed straight away x

Excellent customer service and delivery

I visited the Swansea Branch twice while choosing a bed both experiences were really good, great advice given. The delivery process was great, 2 hr time slot given a while before delivery and emails keeping you updated and then a phone call prior to delivery.
Could not have received a better service😁

lovely time in swansea shop the staff are so helpful there is no pressure for a sale they let you look around on your own and if you want any help you only got to ask we have bought alot of items lately and we are very pleased on our purchase fantastic store and your staff bethan and ailsa are so wonderful thank you so much

Shannon was very helpful in the showroom and the delivery guys were great.
Comfortable bed and easy to manoeuvre as well

Great customer service, delivered on time as requested and helped to carry package into the relevant room.