Bensons For Beds - Stoke350 Recensioni 

497
•
TrustScore 5 su 5

4,9

Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ Stoke-on Trent, Stafforshire, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Tom is a good sales person he asked the right questions so he knew what we required he's very nolagable and well mannered .we also had the right pillows to suite us with the orthopaedic mattress which... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited Benson for beds looking for a new mattress the store was very clean and looked very presentable and the staff were very friendly and very helpful. The mattress has been delivered We are so... Leggi di più

Valutata 4 stelle su 5

When shopping: helpful and patient. Delivery. Fine except they said the message not to phone me never reached them. Now getting used to new type of mattress. The main problem was that the full ra... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful staff (Leigh we dealt with was great). Very pleased with the service and delivery received. Products we purchased are good quality and a reasonable price.


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. anche in
  3. Negozio di biancheria da letto
  4. Negozio di letti
  5. Negozio di materassi

Informazioni su Bensons For Beds - Stoke350

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 2 Festival Heights Retail Park, Greyhound Way, ST1 5NZ, Stoke-on Trent, Stafforshire, Regno Unito

  • 1782284828

4,9

Eccellente

TrustScore 5 su 5

497 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(497)

26.907 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer experience with…

Excellent customer experience with advisor.

24 gennaio 2026
Non scritta su invito
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Risposta di Bensons For Beds - Stoke350

We appreciate you sharing your feedback. We are so glad to hear that you had an excellent experience with our advisor!
We’d love to serve you again in the future.
Megan at Customer Care

Valutata 5 stelle su 5

Great help from your staff

Great help from your staff . I think it was Tom

27 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We're glad our staff was helpful. Thank you for your positive feedback; we appreciate you taking the time to share.

Valutata 5 stelle su 5

Excellent service from Leigh at the…

Purchased a mattress from Leigh at the stoke on trent store. Great advice and not pushy. Able to test out all the mattresses. When it came to delivery we were kept up to date, the delivery men covered their shoes and took it to the room of our choice. Would shop there again

17 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We're happy to hear that you received great advice and were able to test our mattresses. We appreciate that our delivery team kept you informed and delivered your mattress carefully. Thank you for your positive feedback and we look forward to seeing you again.

Valutata 5 stelle su 5

No pressure in store just help and…

No pressure in store just help and advice when requested.

25 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We're glad you found our team helpful and available when needed. Thank you for your positive feedback; we appreciate it.

Valutata 5 stelle su 5

Great help from the minute we walked in…

Great help from the minute we walked in the doors
They were just fantastic

25 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We appreciate you sharing your experience with us. We are so happy to hear our team was fantastic and helpful from the moment you arrived!

Valutata 4 stelle su 5

Really good expert advice and the test…

Really good expert advice and the test bed that pinned down how we sleep and what mattress was best for us was really inciteful

20 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We're happy to hear that our expert advice helped you understand your sleep better and find the perfect mattress. Thank you for sharing your positive experience!

Valutata 5 stelle su 5

Great service

Great service

18 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

Thank you for your positive feedback!

Valutata 5 stelle su 5

Excellent service

Excellent service from the shop to the delivery of our new bed.Would highly recommended

19 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We're delighted to hear that you received excellent service, from the shop to the delivery of your new bed! Thank you for your recommendation.

Valutata 5 stelle su 5

Excellent

Our salesman , Leigh was very knowledgable about the products . He listened to us and was sensitive to our needs . A very swift , professional and enjoyable experience ! We cannot wait for our bed to arrive ! We took advantage of the interest free credit , which was very simple to complete at home after we had ordered the bed .

15 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We're delighted to hear that our sales person was knowledgeable and attentive to your needs, making your experience swift and enjoyable. We appreciate you highlighting the simple interest-free credit process.

Valutata 5 stelle su 5

Neil

Smooth and informative faye was not pushy knew her stuff a very pleasant experience can't wait for our bedroom furniture etc to arrive.

5 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We appreciate you sharing your positive experience! We're so glad you found our team member informative and not pushy. We look forward to your furniture arriving! Thank you for your positive review – Lauryn at Customer Care 💜

Valutata 5 stelle su 5

A great experience with very helpful and knowledgable store assistant. …

We visited the local store and met with Amanda who was extremely helpful. After telling her about the health difficulties we were experiencing and our decision to purchase a new mattress, she explained which one would be helpful. She encouraged us to try different mattresses and explained how each one may benefit us. We were given time try assess the benefits of each one. Amanda made the choosing of a new mattress a great experience. Thank you Amanda.

5 gennaio 2026
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Risposta di Bensons For Beds - Stoke350

We're delighted to hear that you had a great experience at our store Lynne. It's wonderful that our employee was so helpful in guiding you to find the right mattress for your needs. Thank you for sharing your positive feedback!

We hope to welcome you back soon!
Megan at Customer Care

Valutata 5 stelle su 5

Staff are very professional

The staff especially Faye at Bensons festival park were very helpful
We knew what we wanted when we got there bed wise
But there was so many mattress’s to choose from
Faye came over to us to show us the one’s that would suit our needs
She was very professional and had a lot of patience
As we tried quite a few, not once did she try to pressure us into buying like some people do
It was very much appreciated we eventually found the one that suited both of us
I recommend anyone looking for bedroom furniture to go there
Thank you Faye for helping us to make the right Decision.
Sue and Phil

Thank you

2 gennaio 2026
Non scritta su invito
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Risposta di Bensons For Beds - Stoke350

We're happy to hear that our team member at the Festival Park store was very helpful during your visit. It's great to know that they were able to guide you towards the perfect mattress with their professionalism and patience. Thank you for recommending us and for your positive feedback.

Stewart - Team Bensons

Valutata 5 stelle su 5

Positive experience

Helpful knowledgeable staff and a large showroom

6 novembre 2025
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Risposta di Bensons For Beds - Stoke350

We’re thrilled you had a fantastic experience! Your support means the world to us. Thank you for your positive review – Lauryn at Customer Care 💜

Valutata 5 stelle su 5

Gave us info when we needed it and…

Gave us info when we needed it and stood back only interacting when needed,no pressure left us to it 👍👍

28 dicembre 2025
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Risposta di Bensons For Beds - Stoke350

We’re glad to hear you appreciated the helpful, no-pressure approach from our team. Thank you for your positive review – Lauryn at Customer Care 💜

Valutata 5 stelle su 5
Logo di Bensons For Beds - Stoke350

Risposta di Bensons For Beds - Stoke350

We appreciate your kind words! We are so happy you enjoyed our excellent service. Thank you for your support; it means a lot to us. Thank you for your review - Lauryn at Customer Care

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Very informative.

16 dicembre 2025
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Risposta di Bensons For Beds - Stoke350

We appreciate your feedback! We are so glad to hear that our customer service was excellent and informative for you. Thanks for your support,
Megan at Customer Care

Valutata 5 stelle su 5

Excellent customer service from Bensons

We went to Bensons with an idea of what kind of bed we were looking for. We were attended to by a young female sales consultant named Amanda, she was polite friendly and very knowledgeable of the products and help us find the ideal bed to suit both myself & my husband also due to the forthcoming Black Friday sales got us a brilliant price.
Unfortunately the same can not be said for delivery team arranged by the manufacturer.

21 dicembre 2025
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Risposta di Bensons For Beds - Stoke350

We're happy to hear that you had a positive experience with our sales consultant, and that they were able to help you find the perfect bed at a great price. We appreciate you bringing the delivery issues to our attention, and we'll be sure to look into this. Thanks for your feedback,
Megan at Customer Care

Valutata 5 stelle su 5

Professional and understanding

We had a great experience with bensons for beds at the festival park store. Shopping on the day with a 1 and 4 year old who were definately over excited is never normally a great experience however the team at festival park were fantastic. They gave the right balance of support, sales pitch and advice without pushing for a sale. Leigh went above and beyond to ensure that we had all the information we needed, guided us through headboard height etc and was so understanding with the children. We bought the bed, delivery was quick and convenient and we paid the extra for assembly. The assembly team were very efficient, respectful and did a great job. Thank you Bensons for Beds for such a great experience.

1 novembre 2025
Non scritta su invito
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Risposta di Bensons For Beds - Stoke350

We're happy to hear that you had such a great experience at the Festival Park store, especially with your children. It's great to know that the team provided the right support and advice, and that you were pleased with the quick delivery and efficient assembly.

Team Bensons - Keaton

Valutata 5 stelle su 5

Amanda looked after us very well

Amanda looked after us very well, good explanations and no pushy sales patter

12 dicembre 2025
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Risposta di Bensons For Beds - Stoke350

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff and a great selection of both beds and frames etc. Discussed our requirements with Faye our sales assistant and she was extremely helpful with deciding which mattress to purchase to go along with a bedframe we really liked. We went for the HipHop in ash colour and its really good, well finished and appears sturdy. Thank you to Faye for all your help and to other staff for after sales help.

6 dicembre 2025
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Risposta di Bensons For Beds - Stoke350

Thank you for sharing your experience! We’re delighted to hear Faye provided such helpful guidance in choosing the perfect mattress and bedframe, and that you’re pleased with your HipHop in ash. It’s great to know the team supported you both in-store and after your purchase. 💜 Thank you for your positive review Peter – Lauryn at Customer Care

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