Bensons For Beds - Stirling750 Recensioni 

507
•
TrustScore 5 su 5

4,8

Unit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB

•

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Valutata 5 stelle su 5

Amazing service love this store the staff are great.Davie showed us the electric ottoman.Absolutely a no brainer.My previous were storage minus electric too heavy a was scared it would fall me.We fin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the branch in Stirling to look for a new bed for our daughter’s bedroom. Carol was excellent. She greeted us straight away and asked us questions to find out exactly what we were looking fo... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We were left to look at the beds and bedroom furniture at leisure. Paul the sales person was very polite and helpful towards us purchasing our new bed, headboard and mattress. We didn't feel under any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simon at Stirling was so knowledgeable and welcoming. Made the experience so enjoyable and found the perfect bed (and mattress)! I would recommend anyone looking to buy a bed or find out which mattres... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. anche in
  3. Negozio di biancheria da letto
  4. Negozio di letti
  5. Negozio di materassi

Informazioni su Bensons For Beds - Stirling750

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Regno Unito

  • 1786474926

4,8

Eccellente

TrustScore 5 su 5

507 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(507)

27.080 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mistakenly bought an ‘Emma’ mattress…

Mistakenly bought an ‘Emma’ mattress ‘online’ (£900.00) less than a year ago. However, back pain issues persisted & after visiting Vets4Pets (next door) decided to just pop in & seek advice as perhaps the mattress being the issue. So I left my wife outside as we had our two Schnauzer puppies with us.
Upon entering the store I was warmly welcomed by Autumn, Simon & Paul & after explaining our situation was invited to bring my wife & the puppies into the store. Amazing, as it can be difficult for dog owners to shop under certain circumstances.
We left the store after purchasing a ‘Sealy Newton’ King size mattress, two deep pillows & two ‘Tempur Cloud Smartcool’ pillows.
Autumn was very knowledgeable & after hearing our issues with back struggles, she had no hesitation in suggesting what turned out to be a complete success both for myself & my wife. Indeed we both left the store with renewed enthusiasm & most of all confidence in what we were buying. (Bearing mind I only popped in to get advice)
The new mattress & pillows were delivered within a week & I must congratulate this company on their high level of customer service, updates regarding delivery, delivery itself was quick & expertly done. New bedding in place & old mattress removed within 15 minutes thanks to the delivery crew.
First class service by everyone at Bensons & a special thank you to Autumn for her kindness, patience & expert knowledge.
Best nights sleep as a result !!

1 ottobre 2025
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Risposta di Bensons For Beds - Stirling750

We're happy to hear that you and your wife found the perfect mattress and pillows with our help! We appreciate you sharing your experience and are so glad that our team provided such excellent service. It's great to know you're both sleeping better, Megan at Customer Care

Valutata 5 stelle su 5

Great staff with attention to detail…

Great staff with attention to detail manager David was extremely helpful for us and we are really happy

7 ottobre 2025
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Risposta di Bensons For Beds - Stirling750

Thank you for your kind feedback! We’re delighted to hear that David and our team provided such attentive and helpful service.

We’re so happy you’re pleased with your experience!

Best regards,
Megan at Customer Care

Valutata 5 stelle su 5

Keeping in touch and doing exactly what…

Keeping in touch and doing exactly what they say they are going to do. Service is excellent.

15 settembre 2025
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Risposta di Bensons For Beds - Stirling750

We're happy to hear that you had such a positive experience! It's great to know we kept you informed and delivered on our promises. Thank you for your feedback!
Thank you,
Lauryn at Customer Care.

Valutata 4 stelle su 5

Excellent service - We were well looked after

We were well looked after. Options were explained to us in great detail and we were helped to make the right choice for us. Only gave 4 out of 5 as my partner felt awkward lying on a bed inshore.

6 settembre 2025
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Risposta di Bensons For Beds - Stirling750

We're glad you felt well-cared for and found our explanations helpful in making your decision. We appreciate your feedback and are sorry your partner felt uneasy during the in-store experience. We will take this onboard.
Thank you for your review Katherine

Valutata 5 stelle su 5

Excellent service

Excellent service, thank you.

2 settembre 2025
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Risposta di Bensons For Beds - Stirling750

We appreciate your kind words! We are glad our service met your expectations, and we thank you for choosing us.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

All good, would recommend.

Went in to try and buy a Simba mattress, came away purchasing the Tempur after trying both. Helpful friendly staff member Maria helped us through the process. Delivery was good, kept informed along the way. Cant fault the service. Mattress just delivered so i'm hoping we get on with it.

28 agosto 2025
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Risposta di Bensons For Beds - Stirling750

We're glad you enjoyed your experience and found our team helpful during your mattress selection. We appreciate your feedback regarding the delivery process. We hope you find the new mattress comfortable, Megan at Customer Care

Valutata 4 stelle su 5

Overall experience was great although…

Overall experience was great although first price quoted was for incorrect amount of units

28 agosto 2025
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Risposta di Bensons For Beds - Stirling750

We're glad you enjoyed your experience. We apologize for the initial pricing error and appreciate you bringing it to our attention. Thank you for your feedback, Megan at Customer Care

Valutata 5 stelle su 5

We were simply browsing and after a…

We were simply browsing and after a short while was acknowledged by Autumn in the Stirling Store and we with her help purchase the Bed with the Headboard that suited our needs perfectly , so thank you Autumn and we will be sure to go to Plockton soon !

23 agosto 2025
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Risposta di Bensons For Beds - Stirling750

Thank you so much for your kind words and for choosing to shop with us! It was our pleasure to assist you in finding the perfect bed with headboard. We can't wait to see you in our Plockton store for your next visit. Happy shopping! 🛍️

Valutata 5 stelle su 5

Our sales person Aurumn was delightful

Our sales person Aurumn was delightful. We told her what we were looking for and she guided us round the store showing us the options that would meet our needs encouraging us to try out the displays. Nothing was a bother to her even when at the last minute I changed the colour option. We love the fact that delivery is only around 2 weeks unlike other stores that were quoting 12 weeks.

18 agosto 2025
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Risposta di Bensons For Beds - Stirling750

We're happy to hear that you had such a positive experience! We appreciate you mentioning the assistance you received and that our delivery timeframe met your expectations. Thank you for your feedback, Megan at Customer care

Valutata 5 stelle su 5

Great service from Carol in the…

Great service from Carol in the Stirling branch.
Very patient and explained the products in great detail. Very knowledgable.
Can’t wait to receive my new mattress next week.
A first class experience all round.
Will certainly recommend to friends and family

16 agosto 2025
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Risposta di Bensons For Beds - Stirling750

We appreciate you taking the time to share your experience Mary! We're happy to hear that you received great service and detailed explanations about our products. We look forward to you receiving your new mattress and appreciate your recommendation. Take care, Megan at Customer Care

Valutata 5 stelle su 5

Mattress purchase

Very happy with the matress we purchased.
Salesperson was very helpful.
Delivery team also very good.

12 agosto 2025
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Risposta di Bensons For Beds - Stirling750

We're happy you are pleased with your mattress purchase Mark! It's great to hear that our salesperson and delivery team provided excellent service. Thanks for your review, Megan at Customer Care

Valutata 5 stelle su 5

Fabulous experience from start to finish

The whole experience with Bensons for Beds, from the shop in Stirling right through to delivery of the mattress and the best night’s sleep in ages, was extremely positive.
Paul, the sales person in the shop was really knowledgeable and helpful.
The communication and logistics was excellent. The delivery team were on time and delivered the mattress to our room and took away our old mattress.
It feels unusual nowadays to find such great service from start to finish.

27 luglio 2025
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Risposta di Bensons For Beds - Stirling750

We're happy to hear that you had such a positive experience with us, from the shop to the delivery. It's great to know that our team's knowledge and communication impressed you, and that you're enjoying your new mattress. Thank you for your kind words Valerie, Megan at Customer Care!

Valutata 5 stelle su 5

Have shopped with Benson for years and…

Have shopped with Benson for years and always found the staff in Stirling very helpful. This time Sam was the sales advisor. What a delight, same great service as always. Thanks again.

5 agosto 2025
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Risposta di Bensons For Beds - Stirling750

We're thrilled to hear you've been a loyal customer for years and that Sam provided exceptional service! Our team in Stirling is dedicated to providing the best experience possible. Thank you for choosing us, Megan at Customer Care

Valutata 5 stelle su 5

Knowledgeable staff in Stirling Bensons

Staff where very helpful & knowledgeable both with my matress choice & pillows

1 agosto 2025
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Risposta di Bensons For Beds - Stirling750

Thank you for taking the time to share your positive experience with our staff. We are thrilled to hear that they were able to provide you with excellent service and help you find the perfect mattress and pillows. We appreciate your business and hope to see you again soon, Megan at Customer Care

Valutata 5 stelle su 5

Stirling branch springkerse

Assistant Carol in springkerse stirling branch was very helpful good range of beds, mattresses, pillows,and prices very satisfied

29 luglio 2025
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Risposta di Bensons For Beds - Stirling750

We are thrilled to hear that Assistant Carol and our team at our Springkerse Stirling branch provided you with excellent service and a wide variety of products to choose from! Thank you for your positive review, we greatly appreciate your satisfaction. Megan at Customer Care

Valutata 5 stelle su 5

Very good selection of beds

Very good selection of beds. Very helpful sales staff and informative. Stepped in when we had questions, told us all about different types divans, headboards and materials. Explained the sale and delivery, left us to wander round and discuss and was attentive and helpful when we were ready to purchase. Enjoyed the chat with the sales guy David too. A pleasant experience, looking forward to new bed being delivered on the day of our choice.

31 luglio 2025
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Risposta di Bensons For Beds - Stirling750

Thank you for your kind words! Our team strives to provide excellent customer service and we are thrilled to hear that you had a pleasant experience with us. We can't wait for you to enjoy your new bed on the day of your choice. It was a pleasure having you in our store and chatting with you. Thank you for choosing us, Megan at Customer Care

Valutata 5 stelle su 5

Great support and amazing stuff

Great support and amazing stuff. Thank you!!

30 luglio 2025
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Risposta di Bensons For Beds - Stirling750

Thank you for your kind words! We're so glad to hear that you had a positive experience with our support team and products. We're always here to help and we look forward to seeing you again in the future. Megan at Customer Care😊

Valutata 5 stelle su 5

Excellent no pressure sales...Just…

Excellent no pressure sales...Just helped me to get the most perfect bed for me. In a warm and welcoming manner. Excellent customer service really took the time to understand exactly the bed I needed for my back issues. Kind and friendly Carol your fabulous 👌

26 luglio 2025
Non scritta su invito
Logo di Bensons For Beds - Stirling750

Risposta di Bensons For Beds - Stirling750

Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with our no pressure sales approach and received the perfect bed for your needs. Our team truly cares about our customers' well-being and we're so happy to have been able to assist you in finding a comfortable solution for your back issues. Thank you for choosing our business and for your kind review. We appreciate you! Megan at Customer Care🤗

Valutata 5 stelle su 5

From ordering to delivery and assembly…

From ordering to delivery and assembly the service I received was first class!

21 luglio 2025
Non scritta su invito
Logo di Bensons For Beds - Stirling750

Risposta di Bensons For Beds - Stirling750

Thank you so much for your kind words! We strive to provide top-notch service from start to finish, and we're thrilled to hear that we exceeded your expectations. We appreciate your support and hope to see you again in the future, Megan at Customer Care

Valutata 5 stelle su 5

Simon was very helpful and very easy to…

Simon was very helpful and very easy to deal with when in store and made the whole process very easy.

23 luglio 2025
Logo di Bensons For Beds - Stirling750

Risposta di Bensons For Beds - Stirling750

Thank you for the kind review! We're so glad that Simon was able to provide exceptional service during your visit to our store. We'll be sure to pass along your compliments. We appreciate your business and look forward to seeing you again, Megan at Customer Care

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