Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... Leggi di più
L'azienda ha risposto
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU Stafford, Stafforshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... Leggi di più
L'azienda ha risposto
We actually went in to the Stafford store and had a lovely lady help us by the name of Linda. She wasn’t pushy and was very knowledgeable and we would have ordered through her, but I store didn’t use... Leggi di più
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of... Leggi di più
Wasn’t quite sure what we wanted for my brother who has dementia problems and unable to purchase himself. However. We were approached by a lady called Linda, who was most informative and obviously... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU, Stafford, Stafforshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We have purchased from Bensons for Beds several times. Always see Linda who is helpful and knowledgeable.
So happy to have found our new bed. Really helpful staff who spent time with us while we chose. Lots of helpful advice and some very welcome discounts.
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of our last order from 11 years ago! This meant she could show us the nearest equivalent mattress available now, which was useful for comparing. Ordering process was smooth too. Loses a star because we could’ve got the same product cheaper elsewhere (online) but we’d still have had to try it at Bensons first.
I was happy with the service I received in-store, but you came very close to losing the deal after I was told that it would take 8 - 14 weeks for delivery. This was after we had spent some time researching what was available and went with the choice of bed. This is ludicrous. People would expect delivery to be within a couple of weeks.
Good selection of mattresses. Plenty of opportunities to try each one. Staff were very friendly, helpful and knowledgeable.
Linda took time to let me see and try different options of mattress and bed until I found my ideal combination.

Risposta di Bensons For Beds - Stafford Superstore243
Excellent service and information from Vicky
We were very pleased with the whole shopping experience and ae looking forward to receiving our new bed, mattress and bedside cabinets in time for our house move

Risposta di Bensons For Beds - Stafford Superstore243
Jan was really helpful, she talked us through all the options and combinations of beds and mattresses. Was patient with us and listened to what we wanted.

Risposta di Bensons For Beds - Stafford Superstore243

Risposta di Bensons For Beds - Stafford Superstore243
Friendly, helpful, knowledgeable and competent sales person.

Risposta di Bensons For Beds - Stafford Superstore243
Nice welcome from staff.
Allowed to browse at our own pace without interference.
Helpful information provided about sale items and clearance lines.

Risposta di Bensons For Beds - Stafford Superstore243
Though we decided to buy online we first visited the shop in Stafford and had great help and advice from Vicky. This allowed us to be confident that we had chosen the right mattress from the right company.
Thank you Vicky.
The process of ordering on line went smoothly and we are looking forward to the arrival of our new mattress.

Risposta di Bensons For Beds - Stafford Superstore243
The delivery time was four weeks for a single mattress. When I went to purchase it, it said delivery would be within a week a bit disappointed if I’m honest, but overall a good buying experience bar the long delivery time.

Risposta di Bensons For Beds - Stafford Superstore243
The lady I dealt with was polite. Friendly and extremely knowledgeable about all the products , she made my experience of buying the bed that would suit my needs very easy

Risposta di Bensons For Beds - Stafford Superstore243
The service was first class no pressure sales pleasant sales assistants would go back again Thankyou

Risposta di Bensons For Beds - Stafford Superstore243
Staff explained the types of mattresses available and the various options available.

Risposta di Bensons For Beds - Stafford Superstore243
We were able to try all the beds for ourselves and choose the one most suitable. The ladies were very efficient and welcoming. It was a pleasure to shop there

Risposta di Bensons For Beds - Stafford Superstore243
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.