We thought the Manager whose name is Andy at the St Helens store was extremely helpful as we wanted a low level bed and mattress with headboard in a certain colour. We also wanted another headbo... Leggi di più
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The salesman showed us around and gave us pillows to try out the beds and gave us the different options for firm and extra firm mattresses. We only went in for a mattress but ended up buying a King si... Leggi di più
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The Bensons sales staff were friendly, helpful, knowledgeable and patient. We tried lots of beds before choosing. The delivery guys were lovely, friendly and helpful and arrived at the beginning of th... Leggi di più
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Good salesman (Andy) on hand when I needed him and yet still left me to wander around and test products such as mattresses. Simple questions got straight forward replies from Andy. Pricing for mix ma... Leggi di più
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Informazioni su Bensons For Beds - St Helens319
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Regno Unito
- 174428757
4,9
Eccellente
419 recensioni
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Le persone hanno visualizzato anche
The salesperson was very informative…
The salesperson was very informative nothing was too much trouble and disnt matter about price gave us what we needed and asked for
12 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - St Helens319
"Thank you for your kind words! We strive to provide exceptional customer service and are happy to hear that our salesperson met your needs. Your satisfaction is our top priority." #CustomerSatisfaction #ExceptionalService
Great service, great choice
Knowledgeable staff, polite, not pushy, great choice,well priced , wonderful experience.
11 agosto 2026
Risposta di Bensons For Beds - St Helens319
Thank you for your kind words! We strive to provide a top-notch experience for our customers and are thrilled that you found our staff knowledgeable and our prices reasonable. We appreciate your support and hope to have you back soon!
Friendly knowledgeable staff
Friendly knowledgeable staff. Had what we wanted at a good price.
Large selection available to view.
Delivery available within a couple of weeks
8 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - St Helens319
Thank you for your glowing review! We strive to provide friendly and knowledgeable service while also offering a great selection at competitive prices. We're glad we were able to meet your needs and offer convenient delivery options. We appreciate your business!
From start to finish 5star service
1 agosto 2026
Risposta di Bensons For Beds - St Helens319
Thank you so much for your review! We are delighted to hear that you experienced 5-star service from start to finish. We strive to provide exceptional service for all our customers and we are glad we were able to exceed your expectations. Thank you for choosing our business!
Good customer service from colleague…
Good customer service from colleague informed of all terms and options available
14 luglio 2026
Risposta di Bensons For Beds - St Helens319
Thank you for your kind words! Providing excellent customer service is our top priority, and we are thrilled to hear that our colleague was able to inform you of all your options. We appreciate your support and hope to see you again soon. #CustomerFirst 🙌
Risposta di Bensons For Beds - St Helens319
"Thank you so much for your kind words! We take pride in providing exceptional customer service, and we're thrilled to hear that our staff was able to exceed your expectations. We can't wait to welcome you back soon!"
The delivery men were so organised and…
The delivery men were so organised and in and out in no time
10 luglio 2026
Risposta di Bensons For Beds - St Helens319
We are thrilled to hear that you had a seamless delivery experience! Our team takes pride in our organization and efficiency to make the process as quick and easy as possible for our customers. Thank you for your positive review! 🚚 #happycustomers #efficiencygoals
Bedside cabinets
The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were well worth the wait. They are very well made substantial cabinets so justify the price, plus they look great
5 luglio 2026
Risposta di Bensons For Beds - St Helens319
We're thrilled to hear you had an outstanding experience with our store and delivery team! We apologize for the 12 week wait, but we know our well-made cabinets are worth it in the end - they'll continue to enhance your space for years to come. Thank you for choosing us!
Lynda was amazing she knew all about…
Lynda was amazing she knew all about the product when asked. I was glad of my experience with her.
27 giugno 2026
Risposta di Bensons For Beds - St Helens319
Thank you for the positive feedback! We are delighted to hear that Lynda provided you with a knowledgeable and enjoyable experience. We appreciate your business and hope to see you again soon! #CustomerSatisfaction #Expertise #HappyCustomers
Linda was a great help in choosing the…
Linda was a great help in choosing the right mattress and bed. She was very informative, professional and personable and very patient answering all my questions. I could not have asked for better.
3 luglio 2026
Risposta di Bensons For Beds - St Helens319
"Thank you for the kind words, we are thrilled to hear that Linda provided exceptional service. We strive to make sure our customers have a great experience and are satisfied with their purchase. Thank you for choosing us for your bedding needs!"
Good communication at every point in…
Good communication at every point in the sale and delivery.
19 giugno 2026
Risposta di Bensons For Beds - St Helens319
Thank you for your kind words! We believe that clear and consistent communication is key to providing a great customer experience. We're so glad to hear that you felt supported throughout your purchase and delivery. Thank you for choosing our business! #customerfirst #communicationiskey
Delivery drivers were amazing
Delivery drivers were amazing - took their shoes off or put socks on - arrive on time and made sure everything was good before they left
18 giugno 2026
Risposta di Bensons For Beds - St Helens319
"Thank you for the positive feedback! We take pride in our delivery drivers and are thrilled to hear they provided excellent service. We appreciate your business!" #HappyCustomers #ExcellentService
I would recommend this store as I found…
I would recommend this store as I found the member of staff that helped me decide on my purchase very helpful and knowledgeable on the products they sell .Nothing was too much trouble
14 giugno 2026
Risposta di Bensons For Beds - St Helens319
Thank you for your kind words! Our team takes pride in offering exceptional service and expertise to help our customers find the perfect products. We're glad you had a great experience with us!
Great service
Great service. All staff are friendly and respectful. Special thanks to St Helens store manager Andy for being so helpful and supportive throughout the process.
19 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - St Helens319
Thank you for your kind review! It's always a pleasure to hear about our team's exceptional service. We're so glad that St Helens store manager Andy went above and beyond to assist you. We appreciate your business and look forward to serving you again soon! 👏
Risposta di Bensons For Beds - St Helens319
Thank you for your positive review! We pride ourselves on providing fast, friendly, and efficient service to all of our customers. We appreciate your business and hope to see you again soon! #CustomerSatisfaction #EfficientService #HappyCustomers
Staff Exceptional
Shop staff excellent
Delivery staff - kept us informed of delivery time. Friendly, helpful and respectful
23 maggio 2026
Risposta di Bensons For Beds - St Helens319
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team, both in-store and during delivery. Our staff takes pride in providing exceptional customer service and we are happy to know that it made a difference for you. We appreciate your business and look forward to serving you again in the future.
not the bed we asked for
not the bed we asked for but due to doing a telephone order it’s got lost in communication!! it’s a nice bed but not what i thought we were getting but it’s the bed on the order invoice
the delivery and assembly was amazing and the guys were very nice and fast and tidy!
18 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - St Helens319
We apologize for any miscommunication with your bed order. We're glad to hear that our delivery and assembly team provided excellent service. If you'd like to discuss the issue further, please reach out to our customer service team. Thank you for your feedback.
Risposta di Bensons For Beds - St Helens319
"Thank you for your kind words! It's our pleasure to provide excellent service and ensure that you're completely satisfied with your purchase. We appreciate your support!"
10/10
Andy(manager) was very knowledgeable and patient and by listening to my specific requests was able to guide me to the correct purchase. Ordering and delivery were without any issues and Ryan and Kelvin(delivery) put the items where they were asked to
15 maggio 2026
Risposta di Bensons For Beds - St Helens319
Thank you so much for your kind words! Our team takes pride in helping customers find the perfect purchase and ensuring a seamless ordering & delivery process. We're lucky to have amazing employees like Andy, Ryan, and Kelvin who go above and beyond for our customers. We hope to see you again soon!
Helpful staff not pushy and offered…
Helpful staff not pushy and offered various options along with considering our price range and if we didn’t buy with them what to look for overall
3 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - St Helens319
We're so glad our staff was helpful and provided options within your price range, even offering advice if you chose not to buy from us. Thanks for the review!
Team Bensons
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