Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Leggi di più
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We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... Leggi di più
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Kurtis at the store in Oxford was an absolute gem! He was patient while we chose our mattress, explained things clearly when we asked lots of questions, and followed up with us about the delivery to m... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
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- Negozio di materassi
Informazioni su Bensons For Beds - Oxford680
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Regno Unito
- 1865202795
4,9
Eccellente
296 recensioni
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Le persone hanno visualizzato anche
Excellent Driver & Helper.
Excellent Driver & Helper.
Can’t fault their behaviour. They were respectful of the property and friendly.
Well done guys!
26 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
We're so glad to hear that you were pleased with our team's behaviour, respectfulness, and friendliness! We appreciate you sharing your positive experience,
Megan at Customer Care
A pleasant knowledgeable salesperson…
A pleasant knowledgeable salesperson explained everything and played a big part in my purchasing my Mattress
17 gennaio 2026
Risposta di Bensons For Beds - Oxford680
We're so glad to hear that our salesperson was knowledgeable and helpful in explaining everything, which assisted you in purchasing your mattress.
Excellent service
Excellent service, friendly, clean, pleasant - easy transaction and very helpful in the shop, to the delivery and assemble team that came - highly recommended
16 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
We're happy to hear that you received excellent service from our team! It's great to know that your transaction was easy and that you found everyone helpful. We appreciate your recommendation!
Kurtis and delivery guys in Oxford were fantastic!
Kurtis at the store in Oxford was an absolute gem! He was patient while we chose our mattress, explained things clearly when we asked lots of questions, and followed up with us about the delivery to make sure we were all set. Thank you Kurtis — you are a shining example of excellent customer service. The delivery guys were also fantastic — so quick yet careful. They managed small cottage doorways with ease and kindly even took their shoes off before stepping onto carpet
30 novembre 2025
Risposta di Bensons For Beds - Oxford680
We're so pleased to hear about the wonderful assistance you received in our Oxford store and that our team made your delivery seamless. It's great to know that their care and efficiency were appreciated. Thank you for your feedback!
Great service
Great service, helped us choose the right mattress without doing a hard sell.
3 gennaio 2026
Risposta di Bensons For Beds - Oxford680
So happy you found the right mattress stress-free! Thanks for sharing.
Thanks again for your support—it means a lot!
Megan at Customer Care
We had been to store yesterday ordered…
We had been to store yesterday ordered a mattress and bed frame from Bensons Beds. The in-store experience was very good and the staff particularly christelle from
botley, oxford branch was very friendly, patient, and knowledgeable, helping us choose the right options. The ordering process was smooth and clear. Looking forward to delivery.
3 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
Thank you for sharing your experience with us ! We’re delighted to hear that Christelle was friendly, patient, and knowledgeable, making your visit to the Botley branch such a positive one. It’s great to know the ordering process was smooth and clear. We look forward to delivering your new bed and mattress soon,
Megan at Customer Care
Personal and friendly customer care and…
Personal and friendly customer care and very knowledgeable about the product which helps to make the right purchase for our needs. Thank you Tylor and Max
3 gennaio 2026
Risposta di Bensons For Beds - Oxford680
We appreciate you sharing your experience. We're happy to hear that our team provided personal, friendly, and knowledgeable care, assisting you in making the right purchase.
Megan - Customer Care
Very personal and helpful service
Very personal and helpful service on Boxing Day. Guidance given on appropriate Mattresses. Clear delivery date ,payment details and assembly arrangements all confirmed on the spot in writing
26 dicembre 2025
Risposta di Bensons For Beds - Oxford680
We’re delighted to hear you received such personal and helpful service on Boxing Day. It’s great that everything—from mattress guidance to delivery, payment, and assembly—was clearly confirmed for you. Thank you for your positive review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Oxford680
We appreciate your positive feedback regarding our bed and service! We're so happy you had a great experience both in shop and with delivery.
Keaton - Team Bensons
Wonderful Salesperson…
Our experience was made excellent by the wonderful service of the salesperson. She knew her stuff and was very positive and enthusiastic.
13 dicembre 2025
Risposta di Bensons For Beds - Oxford680
Thank you for your lovely feedback! We’re so pleased our salesperson made your experience and we hope to welcome you back in the future,
Megan at Customer Care
Good but slow
Wide range of bed and mattress combinations. Only thing stopping them being a 5 star is the potential delivery times of up to 12 weeks (this is worst case), so if you need a bed quickly this may not be the best option for you.
8 dicembre 2025
Risposta di Bensons For Beds - Oxford680
Thank you for your feedback! We really appreciate the time taken to leave us this review. If you would like to discuss any of these concerns with us, please contact us at https://www.bensonsforbeds.co.uk/contact-us/- Thank you, Stewart - Team Bensons
Been twice this year
Been twice this year. Staff were always friendly, helpful and knowledgeable.
10 dicembre 2025
Risposta di Bensons For Beds - Oxford680
Thank you for sharing your experience! We’re delighted to hear that our team has consistently been friendly, helpful, and knowledgeable during your visits. 💜 Thank you for your positive review – Lauryn at Customer Care
Risposta di Bensons For Beds - Oxford680
Thank you Geoffrey! We’re thrilled to hear everything went smoothly for you.
Your feedback means a lot to us — thank you for choosing us,
Megan at Customer Care
Max was easy to work with
Max was easy to work with, great with recommendations and knew his product.
28 novembre 2025
Risposta di Bensons For Beds - Oxford680
We're happy to hear that you found our team member easy to work with and knowledgeable with great recommendations. Thank you for the feedback!
– Thank you, Jess- Team Bensons
Great service
Kurtis was very helpful and knowledgeable, he answered all our questions that we needed to know to make the right decision
3 dicembre 2025
Risposta di Bensons For Beds - Oxford680
We're happy to hear that our team member's expertise helped you make an informed decision. We appreciate you taking the time to share your positive experience!
– Thank you, Jess- Team Bensons
Kurtis was excellent in the showroom
Kurtis was excellent in the showroom. Clearly has a deep knowledge of mattress and was able to discuss in detail everything about mattresses. He sold me my last mattress 8 years ago, my newly purchased mattress and I'll be back for my next when needed. Thank you for making the process simple and personable, Kurtis.
27 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Good honest advice and good offers
25 novembre 2025
Risposta di Bensons For Beds - Oxford680
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Outstanding Service from Start to Finish
Overall, my experience was excellent. From the first person I spoke to, right through to the delivery and the advice I received about the build, I genuinely felt like a valued customer. The product itself is great, but what truly makes it stand out are the amazing employees who sell it and deliver it. Fantastic staff all around
28 novembre 2025
Risposta di Bensons For Beds - Oxford680
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
First Class Service
Went into the benson for beds store in Oxford retail park just to try out a king size mattress. Ended up buying a whole super king size Bed!
The service and advice provided by Kurtis was first class.
23 novembre 2025
Risposta di Bensons For Beds - Oxford680
We’re thrilled to hear Kurtis provided first-class service and advice during your visit to our Oxford store! It sounds like you made an amazing upgrade – a super king bed is a fantastic choice for comfort. Thank you for sharing your experience and recommendation! 💜
Thank you for your positive review – Lauryn at Customer Care
Awesome from store to delivery and…
Awesome from store to delivery and install. Very professional advice and expertise.
13 novembre 2025
Risposta di Bensons For Beds - Oxford680
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
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