Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Leggi di più
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We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... Leggi di più
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Kurtis at the store in Oxford was an absolute gem! He was patient while we chose our mattress, explained things clearly when we asked lots of questions, and followed up with us about the delivery to m... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Oxford680
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Regno Unito
- 1865202795
4,9
Eccellente
295 recensioni
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Le persone hanno visualizzato anche
The great and friendly and…
The great and friendly and knowledgeable staff in the showroom
14 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Really helpful friendly staff
Really helpful friendly staff. Kept informed of my order and delivery date and time. Super efficient friendly delivery staff.
12 ottobre 2026
Risposta di Bensons For Beds - Oxford680
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with helpful and friendly service. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again soon!
Risposta di Bensons For Beds - Oxford680
Thank you for your kind words! We're thrilled to hear that you found our staff friendly and understanding. We strive to create a welcoming environment for all our customers. We look forward to serving you again soon!
Risposta di Bensons For Beds - Oxford680
Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our service. Our team works hard to provide the best experience possible, and your support means the world to us. We look forward to serving you again soon!
Excellent customer service in store…
Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a sheet and does not effect performance.
3 ottobre 2026
Risposta di Bensons For Beds - Oxford680
Thank you for your feedback. We're glad to hear you had a positive experience with our customer service and timely delivery. We apologize for the stain on the mattress and appreciate your understanding. Please reach out to us if you need further assistance.
Knowledgable and friendly staff
Knowledgable and friendly staff, explained prices and discounts. Have shopped at Bensons several times and always receive good service.
27 settembre 2026
Risposta di Bensons For Beds - Oxford680
Always happy to serve returning customers. Thank you very much for your feedback
Excellent from start to finish
Excellent from start to finish. Very friendly and informative
13 settembre 2026
Risposta di Bensons For Beds - Oxford680
Thank you for the wonderful feedback! We always strive to provide a top-notch experience from beginning to end. We truly appreciate your kind words and look forward to serving you again in the future.
Excellent product and service!!!
21 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
Thank you so much for the kind words! We strive to provide top-notch products and exceptional service to all our customers. Your satisfaction is our priority and we're thrilled to have met your expectations. We can't wait to continue serving you in the future! 😊
We've bought from Benson for Beds before so it was a no-brainer
We bought a bed from Benson for Beds some 25 years ago so decided to try them for two new adjustable beds. We saw quite a few available at other stores and knew what we were looking for. The Sales Rep was very approachable and answered all our questions. The terms of 0% finance over 30 months was also a feature to consider. I would recommend to anyone.
11 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
Thank you for your review! We are thrilled that you had a positive experience with our company, both in the past and with your recent purchase of adjustable beds. Our team takes great pride in providing excellent customer service and we are glad that we met your expectations. Thank you for recommending us to others!
Amazing customer service and attention…
Amazing customer service and attention to detail. Been a customer for nearly 15years. Would never go anywhere else.
6 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
We're absolutely delighted to hear about your amazing customer service experience and that our attention to detail continues to meet your expectations! Knowing you've been a loyal customer for nearly 15 years and wouldn't go anywhere else is truly wonderful feedback. Thank you for your continued trust and support over the years.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Fantastic Service from Great Staff
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what I should look for, how mattresses are constructed etc. He was super patient as I asked loads of questions and tried different bed types, only to finally decide on the one he'd recommended at the very start! 10/10 staff - would highly recommend this store.
5 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
We're thrilled to hear that Max provided such an outstanding experience! Taking the time to understand your needs, explain the different mattress options, and patiently answer all your questions is exactly the level of service we aim to provide. It's fantastic that his original recommendation turned out to be the perfect choice, and we really appreciate your 10/10 feedback and recommendation!
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Kurtis has been fantastic throughout…
Kurtis has been fantastic throughout the process and couldn’t have been more helpful he’s a credit to the company will definitely use again
30 agosto 2026
Risposta di Bensons For Beds - Oxford680
Thank you for your kind words, we are glad to hear Kurtis provided excellent service! We are lucky to have him on our team and look forward to working with you again in the future.
The salesman was very professional and…
The salesman was very professional and attentive with my Mother who was choosing a new bed. He had a good knowledge of the product and gave us confidence to purchase.
19 agosto 2026
Risposta di Bensons For Beds - Oxford680
Thank you for the positive review! We strive to provide exceptional customer service and are glad to hear that our salesman was able to assist your mother in finding the perfect bed. We truly appreciate your confidence in our products.
from the shop to the delivery…
from the shop to the delivery everything went like clockwork.
29 agosto 2026
Risposta di Bensons For Beds - Oxford680
Thank you for your wonderful feedback! We're thrilled to hear that your experience was seamless from start to finish. Our team works hard to ensure everything runs smoothly, and it's great to know we succeeded. We look forward to serving you again soon!
Risposta di Bensons For Beds - Oxford680
We hope you enjoy you're new super-king mattress!
Friendly knowledgable and helpful staff…
Friendly knowledgable and helpful staff thanks
26 agosto 2026
Risposta di Bensons For Beds - Oxford680
Hi David, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Risposta di Bensons For Beds - Oxford680
Thank you very much for taking out time to share your experience with us. We really do appreciate every single feedback as they help us to improve our service. We hope you enjoy your new bed
The display of beds in the shop made…
The display of beds in the shop made trying them out and choosing our favourite very pleasant and easy. Kurtis was extremely helpful and friendly to us which made the whole experience easy and enjoyable.
22 agosto 2026
Risposta di Bensons For Beds - Oxford680
Thank you very much for taking out time to share your experience with us. We really do appreciate every single feedback as they help us to improve our service. We really hope you enjoy your new bed
Excellent customer service from Max
A very positive experience visiting the Oxford store - received excellent and friendly customer service from Max. I very much appreciated his help and expert advice.
20 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Oxford680
We're so pleased to hear you had such a positive experience at our store! It's wonderful that our team member provided excellent and friendly customer service, and that you appreciated their help and expert advice.
Team Bensons
Professional and well organised service
Professional and well organised service
Great advice and support given
9 agosto 2026
Risposta di Bensons For Beds - Oxford680
Good afternoon Paul.
Thank you for taking time to share your feedback with us. We very much appreciated this as it helps to improve our services . Thank you
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