Bensons For Beds - Oxford680 Recensioni 

Kurtis the store manager was really helpful in recommendations for quality beds and matresses. This is the third bed we have bought from Botley Road Oxford Store due to the fantastic customer service.

We waited until the post-Christmas rush was over before visiting the Oxford store to buy a new mattress. This turned out to be a good move as it was quiet and we had the undivided attention of Kurtis who was extremely knowledgeable and helpful. We had a reasonable idea of what we were looking for, but his patience and expertise allowed us to choose what we hope will be the perfect choice (of course the mattress hasn't yet arrived).
Having previously visited a competitor's store with an assistant who quickly lost interest in us when we did not share his enthusiasm for the mattresses he thought we should go for, our experience at Benson's was all the more refreshing. Many thanks to Kurtis!

Excellent experience well inform staff

The lady Julia who assisted me was very helpful and knew what she was talking about

A warm welcome very nice layout store ,we were impressed with the knowledge that Max (Paul ) had to offer enjoyed interaction with other staff and the banter,made it a enjoyable experience

Friendly staff who know about what they have for sale that satisfies your wants and needs if you only have an outline plan.

Staff were friendly, very knowledgeable and helpful

It made a change to be served by a member of staff with good customer service skills. A very helpful young lady who truly new what she was talking about. Also very helpful in meeting our requirements. We will definitely revisit.

We were interested in a wardrobe but were not sure on the dimensions, so the customer advisor suggested we put a deposit down (as there was a sale on at the time) to measure the bedroom dimensions and if not appropriate, to call up within 7 days to cancel the order.
Unfortunately, the wardrobe did not fit and so we cancelled. They provided a full refund.
The advisor was knowledgeable, nice and accommodating.

The 4 stars is because when I rang to cancel the wardrobe, the guy on the phone told me the order had already been sent to Germany to be processed. I said I wasn't aware that was going to happen, I was under the impression it was on hold until we confirmed the order. Anyway, it got sorted and they issued the refund.

We had decided to buy a new bed and had researched the options on line with our normal go to suppliers. We happened to be shopping next door and wandered in.
Kurtis greeted us and asked if we needed assistance. I explained our situation and he offered clear and appropriate options, pointing out the benefits of each.
We were so impressed that we bought a bed and mattress, paying much more than we intended but delighted that we had a great value purchase.
Kurtis was interested in us and very helpful. We would certainly recommend Bensons for this alone. We now await our bed.

Bensons have just about the best range of bed/mattress options. The range is overwhelming but Cristelle in the Oxford store was super helpful in a low-key, informative and unpressurised way. I had already decided on the base I wanted but Cristelle helped me to choose an appropriate mattress and their 40 day exchange option gave me the confidence to place an order. A pleasant experience, thank-you!

Helpful friendly staff who took my needs and desires seriously and provided important information, including recommendations that did not focus on the priciest products

Kurtis was very helpful and kind. Great customer service overall and I would 100% recommend the Oxford store.
Thank you, Kurtis!

Really helpful & informative sales staff.

Competent staff member guided us to right choice of bed and arranged for delivery and installation....

Ongoing

The assistant vwas very helpful and knowledgeable and good range of products in store

Very good experience and very lovely assistant who was very helpful.