Bought two single mattresses today at Elk Mill Oldham. The service and attention we received couldn't have been better. After the initial acknowledgement that we were in the store we were left to brow... Leggi di più
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Sede
Cambia sedeUnit 4 Elk Mill Retail Park, Oldham, OL2 5HX Oldham, Lancashire, GB
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Anthony was a fantastic sales guy, he explained all the differences between a Hypnos mattress and a Staples & Co mattress. He answered all the questions that I asked him and went into great detail... Leggi di più
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The manager was a right grumpy bugger old guy with a bit of a belly. Acting like he owned the place and everyone was below him, even the customers. We went in to ask questions regarding a bed we previ... Leggi di più
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We were able to walk around the store without being harassed by the sales people. When we were ready to purchase the sales person was very knowledgeable and explained things clearly to us without be... Leggi di più
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Informazioni su Bensons For Beds - Oldham
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4 Elk Mill Retail Park, Oldham, OL2 5HX, Oldham, Lancashire, Regno Unito
4,7
Eccellente
175 recensioni
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Le persone hanno visualizzato anche
Great people to deal with
Great people to deal with. They keep you in touch with progress from start to finish
17 ottobre 2026
Well informed and supported in our…
Well informed and supported in our decision making. Staff also friendly and approachable
13 ottobre 2026
Great from start to finish
Great from start to finish. Staff helpful and friendly at Oldham store. Delivery at a time to suit us and happy with the mattress.
11 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Ordered a bed and it was delivered and…
Ordered a bed and it was delivered and assembled the next week. Thank you for a great service
5 ottobre 2026
Risposta di Bensons For Beds - Oldham
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our delivery and assembly service. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Great service in the store and then the…
Great service in the store and then the guys who came to assemble our bed were quick but efficient.
21 settembre 2026
Risposta di Bensons For Beds - Oldham
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience in our store and that our assembly team met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon!
Mattress purchase.
Bought two single mattresses today at Elk Mill Oldham. The service and attention we received couldn't have been better. After the initial acknowledgement that we were in the store we were left to browse without being pestered and after trying out several mattresses we asked for assistance and were treated to excellent service from Owen. He was pleasant,knowledgeable and didn't pressure us in any way. Everything was explained to us very clearly and the whole process was simple and hassle free. 5 gold stars from us.
17 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Oldham
Thank you for your fantastic review! We're thrilled to hear you had such a positive experience at Elk Mill Oldham. Owen will be delighted to know his service made a difference. We appreciate your support and look forward to helping you again in the future!
We had great service from Shanon at the…
We had great service from Shanon at the Oldham branch.
She was very helpful and knowledgeable.
14 settembre 2026
Risposta di Bensons For Beds - Oldham
Thank you for your kind words! We're thrilled to hear that Shanon provided you with great service. Our team takes pride in being helpful and knowledgeable, and we appreciate your recognition. We look forward to serving you again at the Oldham branch!
All round very good service
We were able to walk around the store without being harassed by the sales people.
When we were ready to purchase the sales person was very knowledgeable and explained things clearly to us without being pushy.
Would definitely recommend
16 settembre 2026
Risposta di Bensons For Beds - Oldham
We're so pleased to hear you had such a positive experience in our store! It's wonderful to know you could browse at your leisure and that our team was knowledgeable and helpful without being pushy when you were ready to purchase. Thank you for your recommendation!
Team Bensons
Your sales person went the extra mile…
Your sales person went the extra mile for us to try to fit our delivery needs.
Her name is Shannon. You are very lucky to have her in your team.
11 settembre 2026
Risposta di Bensons For Beds - Oldham
We're so pleased to hear about your positive experience! It's wonderful that Shannon went above and beyond to meet your delivery needs. Thank you for your kind words!
Team Bensons
Ordered the German made wardrobe in…
Ordered the German made wardrobe in June the staff at the Oldham store were brilliant could not do enough to help. The wardrobe was made in Germany so had to wait for delivery after being built. It was delivered and put together on the 3rd September by bensons staff. Again brilliant service.
All in all 10/10 for all the staff involved and the wardrobe is class
5 settembre 2026
Risposta di Bensons For Beds - Oldham
Thank you for your fantastic review! We're thrilled to hear that our Oldham team provided you with excellent service and that your German wardrobe met your expectations. Your satisfaction means the world to us. We appreciate your support and look forward to serving you again!
Helpful staff
Both members of staff that helped me were excellent. They were informative and not pushy leaving me time to think about what I wanted to do then when I returned a few days later a different member of staff was able to process my order quickly because details had been stored.
1 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Oldham
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with excellent service and made your experience smooth and enjoyable. We appreciate your support and look forward to serving you again soon!
Anthony was a fantastic sales guy
Anthony was a fantastic sales guy, he explained all the differences between a Hypnos mattress and a Staples & Co mattress.
He answered all the questions that I asked him and went into great detail about both products.
I would highly recommend Anthony and his team at Bensons for Beds at Elk Mill Oldham, you will not be disappointed.
Thanks again Anthony for all your help and advice on choosing my new mattress.
⭐️⭐️⭐️⭐️⭐️
3 settembre 2026
Risposta di Bensons For Beds - Oldham
Thank you for your wonderful review! We're thrilled to hear that Anthony provided you with such detailed and helpful service. Your recommendation means a lot to us. Enjoy your new Hypnos mattress, and we look forward to welcoming you back to Bensons for Beds in the future!
Minahil was friendly and knowledgeable…
Minahil was friendly and knowledgeable and sorted out exactly what we wanted.
3 settembre 2026
Risposta di Bensons For Beds - Oldham
Thank you for your kind words! We're thrilled to hear that Minahil provided you with friendly and knowledgeable service. Our team is dedicated to helping you find exactly what you need. We look forward to serving you again soon!
Friendly and all our questions…
Friendly and all our questions answered. No pressure to buy
21 agosto 2026
Risposta di Bensons For Beds - Oldham
Hi Sharon,
Thanks for the feedback! 😊 We're glad all your questions were answered and that you felt comfortable browsing with no pressure. That's exactly how bed shopping should be! 🛏️
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Risposta di Bensons For Beds - Oldham
Thank you for your wonderful review! We're so pleased to hear that you received the bed you wanted and that everything went smoothly with great service.
Team Bensons
Everything was handled professionally…
Everything was handled professionally and was explained throughly.
18 agosto 2026
Risposta di Bensons For Beds - Oldham
Thank you for your wonderful feedback! We are so pleased to hear that everything was handled professionally and clearly explained. We appreciate you taking the time to share your positive experience.
Team Bensons
Risposta di Bensons For Beds - Oldham
We are so pleased to hear that you found our delivery service fast and our staff helpful. Thank you for your wonderful feedback!
Team Bensons
Shop assistant was very helpful
Shop assistant was very helpful. Showing us a variety of mattresses before we chose our purchase.
25 luglio 2026
Risposta di Bensons For Beds - Oldham
Hello Stancia,
Thank you for your feedback! 😊 We're delighted to hear that our store colleague was so helpful, taking the time to show you a variety of mattresses and helping you explore your options.
We're thrilled you found the right one and hope it rewards you with many nights of comfortable, restful sleep. Thank you for choosing us,
Megan | Customer Care Specialist! ⭐
Very good experience
Very good experience. Bed is beautiful with functional storage and mattress is very comfortable.
14 agosto 2026
Risposta di Bensons For Beds - Oldham
We're so pleased to hear you had a very good experience! It's wonderful that you find your bed beautiful with functional storage and your mattress very comfortable. Thank you for your positive feedback!
Team Bensons
One of worst experience and Zero…
One of worst experience and Zero customer service.I bought a mattress worth £1000 and after 6 months it dipped down from the middle as I complained and attached some photographs which were not enough for them.They asked me a big questionnaire and also asked me a big list “to do things “ to prove that I am telling the truth which is very uncomfortable and hectic.Was that not enough that a customer can’t sleep at night and wakes up with broken ribs.Even the mattress has 8 years warranty with it.Mr Waqas (the customer representative) doesn’t have skill to listen and satisfying customers but trying to prove them wrong.I would say never buy anything from them(B4B)coz they don’t have their own products just selling others. Dont recommend them at all
10 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Oldham
We are truly sorry to hear about your extremely disappointing experience with the mattress and the issues you've encountered with our customer service. We understand how frustrating it must be to have a new mattress dip. We regret that the process to address your warranty claim has been so difficult and that you feel your concerns were not adequately heard. Your feedback is very important to us, and we will be reviewing your comments with our team to improve our service.
Thank you for your review - Lauryn at Customer Care
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