Bensons For Beds - Norwich148 Recensioni 

459
TrustScore 4.5 su 5

4,6

Unit 6 Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, Norfolk, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went into the store with a rough idea of what we were after and was greeted by Tina who showed us options within our price range and style we were after. When unsure with a few, she was patient with u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful and efficient two women in the store location was the beginning. The delivery was on time and since the truck was too large to get through The Great Hospital site Gates, the men carried t... Leggi di più

Valutata 5 stelle su 5

Welcoming and professional staff. Not pushy but helpful, knowledgeable and able to answer questions about their products. Nothing was too much trouble. Norwich branch should be proud of their staff... Leggi di più

Valutata 5 stelle su 5

Very helpful advise from the Lovely lady in the showroom right through to delivery and set up, excellent service. We are very happy with our purchase so many thanks to all

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Norwich148

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 6 Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Norfolk, Regno Unito

  • 1603419702

4,6

Eccellente

TrustScore 4.5 su 5

459 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(459)

26.422 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service from start to finish

From start to finish, this shopping experience was excellent. Starting with Tina on the shop floor to the delivery men.
We were kept informed regularly whilst waiting for delivery. A very positive transaction, and as I am due to replace my other bed soon, I would definitely revisit Bensons for Beds. The products were competitively priced and at no time did I feel pressured into buying, all in all a pleasant experience.

12 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Went into the store with a rough idea…

Went into the store with a rough idea of what we were after and was greeted by Tina who showed us options within our price range and style we were after. When unsure with a few, she was patient with us and we got shown another option which was ideal. She was very friendly, very helpful. Couldn’t have been a better experience! Been in other retailers and they didn’t offer to help so was pleasantly surprised.

22 agosto 2026
Non scritta su invito
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team was patient and helpful, showing you all the options without any pressure. We appreciate your kind words and hope you enjoy your purchase!

Team Bensons

Valutata 5 stelle su 5

Highly Recommend!!!

Very helpful and efficient two women in the store location was the beginning. The delivery was on time and since the truck was too large to get through The Great Hospital site Gates, the men carried the items to the flat. The set up was very fast and efficiently completed. THANKS.

22 agosto 2026
Valutata 4 stelle su 5

Very good quality great service

Very good quality great service

22 agosto 2026
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

Hi Jamie,
Thank you for your wonderful review! 😊 We're delighted to hear you were pleased with both the quality of your purchase and the service you received. Your kind words mean a lot to the team. Thank you for choosing Bensons for Beds, and we hope to see you again soon,
Megan | Customer Care Specialist

Valutata 5 stelle su 5

Excellent service

Very helpful advise from the Lovely lady in the showroom right through to delivery and set up, excellent service. We are very happy with our purchase so many thanks to all

19 agosto 2026
Non scritta su invito
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

Thank you for your wonderful feedback! We're delighted to hear that you received such helpful advice from our showroom team and that the delivery and set-up process was excellent. We're so pleased you are happy with your purchase!

Team Bensons

Valutata 5 stelle su 5

Lora was very informative and helpful

Lora was very informative and helpful. She directed us to get the right mattress and bed. The delivery team were careful bringing the bed into our property.

22 agosto 2026
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

We're so pleased to hear that our team member was informative and helpful in directing you to the right mattress and bed. It's wonderful that the delivery team was careful bringing the items into your property.

Team Bensons

Valutata 5 stelle su 5

Very friendly staff and great service 👍

Very friendly staff and great service 👍

22 agosto 2026
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

Thank you for your wonderful feedback! We are so pleased to hear that you experienced friendly staff and great service. We truly appreciate your kind words and positive review.

Team Bensons

Valutata 5 stelle su 5

The customer service was excellent

The customer service was excellent

11 agosto 2026
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

Thank you so much for your feedback! We're delighted to hear that you experienced excellent customer service. We always strive to provide the best possible experience.

Team Bensons

Valutata 5 stelle su 5

First class service.

Welcoming and professional staff. Not pushy but helpful, knowledgeable and able to answer questions about their products. Nothing was too much trouble. Norwich branch should be proud of their staff.
Our delivery service was excellent, on time and the bed was assembled quickly and efficiently. The delivery man noticed that the wrong size duvet had been delivered so he took it back and said he’d get it changed. That was on the Friday, we had our replacement one delivered Monday morning. Cannot ask for more than that!
All in all, if you want good service and a lovely quality bed, I can recommend this company.

7 agosto 2026
Valutata 5 stelle su 5

The guys that delivered my bed were…

The guys that delivered my bed were both very polite friendly & helpful,they put the bed together very promptly & professionally explained to me what was what & how it worked. No problem what so ever very pleased with them & the bed.

8 agosto 2026
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

Hello Phyllis,
Thank you for your wonderful feedback! 😊 We're delighted to hear that our delivery team was polite, friendly, and helpful throughout the process. It's great to know they assembled your bed promptly and professionally, while also taking the time to explain everything clearly.
Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist

Valutata 1 stelle su 5

BED NOT FIT FOR PURPOSE

The bed that was delivered was damaged in many areas - the headboard, the footend, the base boards and the main frame could not be asembled correctly due to misalignment, meaning two of the bolts could not be fitted,.The delivery team took photos and said they would report the issues as the complete bed assembly needs replacing.
Despiote the delivery team reporting the issue, and my sending an email and also raising a ticket through your web site, I have heard NOTHING from the Customer Support team.

5 agosto 2026
Non scritta su invito
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

Hi Mr Symonds,

Thank you for bringing this to our attention, and we are sorry to hear that your bed arrived with multiple issues and that you have not received a response as expected.

We have now contacted you regarding this matter and are currently investigating the concerns raised. We will provide a further update as soon as possible.

Please accept our apologies for the delay and any inconvenience caused. Thank you for your patience while we work to resolve this for you.

Megan | Customer Care Specialist

Valutata 5 stelle su 5

Very helpful member of staff in our…

Very helpful member of staff in our local showroom. Have purchased before from Benson in the past

29 luglio 2026
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

We're delighted to hear that you had such a positive experience with a helpful member of staff in your local showroom. Thank you for your continued loyalty!

Team Bensons

Valutata 5 stelle su 5

No Presure Sales

No Presure Sales , But we knew what we wanted and was shown the correct products we wanted to buy and we did. Great Money off Deals. Which was a lovely surprise. Excellent Experience.

29 luglio 2026
Non scritta su invito
Logo di Bensons For Beds - Norwich148

Risposta di Bensons For Beds - Norwich148

Thank you for your wonderful review! We're delighted to hear that you found exactly what you were looking for and that our team was able to show you the correct products without any pressure. We're also thrilled that you appreciated the great deals. We truly appreciate your feedback and are so pleased you had an excellent experience!

Team Bensons

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