My in-store experience was excellent, and the staff were very helpful. It's critical to try a mattress before you buy in my opinion and Benson's is one of the few places you can that.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... Leggi di più
L'azienda ha risposto
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... Leggi di più
L'azienda ha risposto
Attended B4B in Northwich and was helped by Sherol. Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this wa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Northwich600
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, Regno Unito
- 1606352657
4,6
Eccellente
320 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Delivery experience 🙈
The company was very nice and helpful with our choice of mattress and with quick delivery. Only the delivery guy argued with me over the directions to our property which wasn't very nice and spoiled the whole experience.
19 febbraio 2026
Risposta di Bensons For Beds - Northwich600
We appreciate you choosing us and providing your feedback. We're sorry to hear that the delivery experience wasn't ideal due to a disagreement about directions. We will address this to improve our service.
Happy customer
From buying the bed to delivery was excellent what made the purchase were the delivery men very helpful and friendly had the bed 3 nights and slept each night so very pleased all round.
15 febbraio 2026
Risposta di Bensons For Beds - Northwich600
We're so glad the purchase and delivery were excellent! It's great to hear the delivery team was helpful and friendly, and you're sleeping well. Thank you!
Stewart - Bensons Team
Risposta di Bensons For Beds - Northwich600
We appreciate that you found our advice excellent and attentive, and that nothing was too much trouble.
Great service from start to finish
Great service from start to finish. From the experience in store, to getting the mattress onto the bed, it was a faultless process. The lady in the store, Francesca, so very lovely, helpful and knowledgeable and helped us pick the right mattress for us. Delivery date was within a couple of weeks and the delivery process ran smoothly. 10 out of 10 for service :-)
3 gennaio 2026
Risposta di Bensons For Beds - Northwich600
We're happy to hear that you received great service from the beginning to the end. We appreciate that our team member was lovely, helpful, and knowledgeable and helped you pick the right mattress, and that the delivery process ran smoothly. Thank you for your positive feedback.
The Manageress at Northwich (Sarah) Great service
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items in the deal- during the "Black Friday sale".
18 gennaio 2026
Risposta di Bensons For Beds - Northwich600
We're happy to hear that you had a wonderful sales experience at Northwich! It's great to know that our staff was kind and patient while clearly explaining each bed and the purchasing process. Thank you for your positive feedback.
Excellent service
Excellent service from walking into the store to the delivery and build. I would highly recommend.
15 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Northwich600
We appreciate your recommendation and are so glad you were happy with the service, from the store visit through the delivery and assembly.
Shop manager Northwich
The person who delt with us was very prroffesional nothing was to much trouble she was the shop.manager in Northwich
16 gennaio 2026
Risposta di Bensons For Beds - Northwich600
We appreciate you sharing your positive experience! We're so glad to hear that our shop manager provided professional and helpful service. Thank you for your feedback.
Excellent Experience when buying new bed
28th December I went into Bensons in Northwich and spoke to Francesca, she was friendly, very knowledgeable and helpful and I purchased a bed with the minimum of stress!!
28 dicembre 2025
Risposta di Bensons For Beds - Northwich600
Thank you for sharing your experience with us Anne! We’re delighted to hear Francesca was friendly, knowledgeable, and made your bed purchase stress-free. We’ll be sure to pass on your kind words to her!
Best Wishes,
- Megan at Customer Care!😊
We have always used Bensons for beds
We have always used Bensons for beds
Never had a problem and the staff are so good the young man that seved us at the Northwich branch was so lovely he helped so much
2 gennaio 2026
Risposta di Bensons For Beds - Northwich600
We appreciate you choosing us! It's great to hear our staff at the Northwich branch were so helpful and lovely. We value your continued loyalty and positive experience,
Megan at Customer Care
Francesca was really professional and…
Francesca was really professional and was able to assist me quickly with the best options of costs and quality.
30 dicembre 2025
Risposta di Bensons For Beds - Northwich600
We're happy to hear that you had a positive experience. We appreciate your feedback and we're so glad we could quickly assist you with excellent options.
Your thoughts help us grow—thank you!
Megan at Customer Care
The store had a great choice of beds…
The store had a great choice of beds and the assistant was very helpful and friendly. She was on her own but she didn't rush us . She did a great job thank you
17 dicembre 2025
Risposta di Bensons For Beds - Northwich600
We appreciate your positive feedback! We're happy to hear that you found a great selection of beds and that our assistant was helpful and friendly without rushing you.
After a very good purchasing experience…
After a very good purchasing experience with the Sales Team at Bensons sons in Northwich, I have since had my bed frame and mattress delivered and assembled. Communication was excellent throughout the process and the gentlemen clearly knew what was needed. Shoe covers were worn to protect flooring and they were very quick and did an excellent job. Really impressed with my whole experience with Bensons Beds. Well done and a big Thank You to the whole Team.
12 dicembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Northwich600
We're happy to hear about your very good purchasing experience with our sales team. It's great to know the communication was excellent and the delivery and assembly team did an excellent job. We appreciate your kind words and thank you for your feedback.
Great store for beds
Sarah was very helpful and gave us advice and took us to the beds for us to try them in accordance with the type of matress we were looking for. Have bought from here before and always good quality and great service
24 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Northwich600
We're happy to hear that you found our advice helpful and that you were able to try the beds. We appreciate your continued patronage and are glad you're satisfied with our quality and service.
The staff was very knowledgeable
The staff was very knowledgeable, and she treated us efficiently.
26 novembre 2025
Risposta di Bensons For Beds - Northwich600
We're happy to hear that you found our staff knowledgeable and that you were treated efficiently. Thank you for your positive feedback!
Fantastic customer service from a…
Fantastic customer service from a friendly and knowledgeable staff member. We got exactly what we needed at a fair price.
25 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Northwich600
We’re delighted to hear you experienced fantastic customer service and found exactly what you needed at a fair price! Our team works hard to make every visit stress-free and enjoyable. 💜 Thank you for your positive review John – Lauryn at Customer Care.
I actually found the individual quite…
I actually found the individual quite rude with very little flexibility to discuss what I needed. I had already purchased a mattress but discovered it made my bed too high for my medical condition and needed a lower bed frame. The gentleman told me there was only one that would be suitable and it cost another £850 on top of the £990 I had already spent. I'm a pensioner and it ended up being so expensive. Also, I have to arrange the removal of the bedframe myself otherwise delivery would be delayed for nearly 3 weeks. It's a real shame as the lady I dealt with previously was so helpful.
17 novembre 2025
Risposta di Bensons For Beds - Northwich600
We appreciate you bringing this to our attention. We're sorry to hear that you felt the individual was rude and inflexible when discussing your needs for a lower bed frame. We'll address your concerns about the cost and service issues internally to improve our service.
Thank you for your review,
Lauryn at Customer Care
Good old Bensons for Beds
Son needed a new bed and I had great feedback from a friend who recommended Bensons. Mike in the store was superb from start to finish - patient, kind and knowledgeable
No hard sell either! All options explored in detail without being overwhelming
8 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Northwich600
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Great experience with Bensons
Great experience with Bensons, nice friendly sales person, delivered on time and overall great service. Not tried new mattress yet as waiting to decorate room.
3 novembre 2025
Risposta di Bensons For Beds - Northwich600
We're happy to hear that you had a great experience with our friendly salesperson and timely delivery. Thank you for your positive feedback. We hope you enjoy your new mattress after decorating,
Megan at Customer Care
Brandon was very helpful
Brandon was very helpful, friendly, knowledgeable and patient. Excellent store
23 ottobre 2025
Risposta di Bensons For Beds - Northwich600
We're happy to hear that you had such a positive experience! We appreciate you mentioning the helpfulness and knowledge of our team. Thanks for your feedback,
Megan at Customer Care!
Very nice lady and good display for…
Very nice lady and good display for trying out mattresses
19 ottobre 2025
Risposta di Bensons For Beds - Northwich600
We're happy you found our team member helpful and enjoyed trying our mattresses. Thank you for your positive feedback; we appreciate it. – Lauryn at Customer Care 💜
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.