The shop manager was very knowledgeable, gave us great advice and allowed us to try as many beds as we liked. He did not hurry us and listened to our comments and advised us accordingly. We would use... Leggi di più
Sede
Cambia sedeUnit 2 And 3, Burlington Road, KT3 4LU New Malden, London, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very helpful staff not pushed into buying but helped us decide which bed to buy with his great knowledge A smashing delivery team very polite and put the bed together for us many thanks
L'azienda ha risposto
The lady who helped us was brilliant. She is very detailed and knowledgeable and very professional. I hope you will understand the value of your staff and won’t go for cheap labour. I actually bought... Leggi di più
L'azienda ha risposto
Decent in-store experience. Salesman was attentive but not pushy and offered a decent discount. We had to wait 2 weeks for the mattress but delivery on the day was quick and the delivery men were poli... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - New Malden
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 And 3, Burlington Road, KT3 4LU, New Malden, London, Regno Unito
4,6
Eccellente
119 recensioni
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Le persone hanno visualizzato anche
Bensons for Beds, New Malden
Great service from Adnan in Bensons for Beds, New Malden. Staff were knowledgeable and professional, and there is a good selection of stock in store. We were able to try various mattresses until we found the one we liked the most, and at no point felt rushed.
21 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - New Malden
We're so pleased you received excellent service and found our team knowledgeable and professional. It's wonderful that you had a great selection and felt unhurried. Thank you for your feedback!
Team Bensons
Very helpful and polite stuff that…
Very helpful and polite stuff that provided useful info when we were choosing our new mattress. Delivery guys were on time, polite and respectful of the property.
19 giugno 2026
Risposta di Bensons For Beds - New Malden
We're so pleased our team provided useful information and that our delivery guys were on time, polite, and respectful. We appreciate your kind words!
Team Bensons
I had very satisfying experience
I had very satisfying experience , in the sense all the questions I raised were answers very satisfying . I got all the answers for all my questions , the person who was dealing with me was a gentleman Nane Syed who seem to had good knowledge about the products . In my experience he seemed to have lot of patience as well .I was quite happy with the service I received & I would recommend to my friends as well
18 giugno 2026
Risposta di Bensons For Beds - New Malden
We are so pleased to hear you had such a satisfying experience in our store! It's wonderful that our team member provided knowledgeable and patient assistance, answering all your questions. We're glad you were happy with the service and would recommend us to your friends. Thank you for your kind feedback!
Team Bensons
From start to finish
From start to finish. Very attentive listened to all our needs and delivery and communication was excellent
13 giugno 2026
Risposta di Bensons For Beds - New Malden
We're so pleased to hear we met your needs and that our communication and delivery were excellent. Thank you for your kind words!
Team Bensons
Risposta di Bensons For Beds - New Malden
Great to hear! 😊 Knowledgeable service and smooth communication make all the difference—thanks for sharing✨
Good choice of mattresses at competitive prices
The showroom had a wide range of options for mattresses and their prices were very competitive. The salesman was very good and helpful. The delivery date and time was accurate and the delivery team were very friendly and helpful.
16 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - New Malden
Thank you for such a lovely review! 😄 We’re thrilled you enjoyed the range, the helpful service, and the smooth delivery — we’ll be sure to pass your kind words on to the whole team! 🛏️✨
Very good service from entering the…
Very good service from entering the store to browse the bed range to delivery. We did not feel pressured at all. Friendly, knowledgeable staff. Delivery guys were very helpful and polite too.
27 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - New Malden
Thank you for the lovely review! 😊 We’re delighted to hear you enjoyed a relaxed, no‑pressure experience from browsing in store right through to delivery. It’s great to know our friendly, knowledgeable team — including the delivery guys — looked after you so well. Enjoy your new bed! 🛏️✨
Very helpful salesman &pleasant did not…
Very helpful salesman &pleasant did not rush us when making purchase.explained to us all we asked of him. yes we would definitely deal with him again in the future
25 aprile 2026
Risposta di Bensons For Beds - New Malden
Thank you very much for your kind feedback! We’re pleased to hear our salesman was helpful, pleasant, and gave you the time you needed without any pressure. It’s great to know all your questions were answered, and we truly appreciate your recommendation — we look forward to helping you again in the future.
Fabulous customer service
Fabulous customer service, didn't try to sell something we didn't need, very knowledgeable and helpful
26 aprile 2026
Risposta di Bensons For Beds - New Malden
Thank you! 😊 We’re so glad you enjoyed fabulous, no‑pressure service with knowledgeable help—exactly how it should be. Enjoy your purchase! 🛏️✨
Good service from start to finish
Good service from start to finish. Friendly helpful
Salesman bed arrived on time. Good communication throughout and efficient delivery men.
23 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - New Malden
Thank you! Great service, clear communication, and on‑time delivery is exactly what we aim for 😊
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist
Great experience
Easy purchase experience in store. Excellent delivery and build service. Couldn't have been improved
24 aprile 2026
Risposta di Bensons For Beds - New Malden
Thank you for the fantastic feedback! We’re thrilled to hear everything—from purchase to delivery and build—was spot on.
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist🌟
Mattress purchase
From entering the store to the mattress being delivered the service was excellent. Lots of updates 're when mattress would be ready for delivery to the professional delivery guys. Salesman Mr Malik was so professional and helpful. Many thanks.
27 marzo 2026
Risposta di Bensons For Beds - New Malden
Thank you for such wonderful feedback! We’re delighted the service was excellent from store visit through to delivery, and we’ll be sure to pass your kind words on to Mr Malik and the delivery team 😊
We truly appreciate your feedback,
Megan | Customer Care Specialist
Risposta di Bensons For Beds - New Malden
Thank you for the lovely feedback! 😊 We’re so glad you found the staff very helpful — that’s always our goal!
Looking forward to seeing you again,
Megan | Customer Care Specialist🌟
Pleasant knowledgeable staff.
Staff were pleasant and didn’t hover which I liked. Had plenty of time to look and try out the beds. There was plenty of choice in the price bracket I wanted. When I was ready to purchase staff member was knowledgeable about the product.
9 aprile 2026
Risposta di Bensons For Beds - New Malden
Thank you for your lovely feedback! We’re glad you felt comfortable browsing at your own pace and that our team was there when you needed expert advice.
Until next time, take care,
Megan | Customer Care Specialist
Great value and service
We waited and compared products. But the range and great deals could not be beaten anywhere else.
9 aprile 2026
Risposta di Bensons For Beds - New Malden
We're happy to hear that you found great value and a wide selection with us after comparing products. Thank you for your positive feedback!
Team Bensons
Very professional helped us choose the…
Very professional helped us choose the bed we were looking for
3 aprile 2026
Risposta di Bensons For Beds - New Malden
We appreciate your feedback! We're so glad we could help you find the perfect bed with our professional service.
When you get it wrong the first time
I bought 2 mattresses and picked 1 incorrectly. I had to switch my choice and am so happy for all the assistance and understanding. The new mattress is amazing. I absolutely love it. Can't wait to go to bed and float away!
All the staff from showroom to delivery and service representatives were exceptional. Thank you so much!
2 aprile 2026
Risposta di Bensons For Beds - New Malden
We're happy to hear that you love your new mattress! It's great that we could assist with the exchange and provide exceptional service from start to finish. Thank you for sharing your experience!
It was a wonderful experience
It was a wonderful experience. I purchased a bed mattress, and it was exactly as I hoped—comfortable, high quality, and perfectly made. I’m very satisfied with my purchase.
14 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - New Malden
We're delighted you had a wonderful experience and are satisfied with your comfortable, high-quality mattress. Thank you for sharing your positive feedback!
On time
On time, friendly, efficient, called ahead and cleaned up afterwards. Perfect service
30 marzo 2026
Risposta di Bensons For Beds - New Malden
Thank you! 😊 We’re delighted to hear everything was on time, friendly, and efficient—and that calling ahead and cleaning up made a difference. Perfect service is exactly what we aim for,
Megan | Customer Care Specialist💜
New bed… easy!
Expert help in store, great communication throughout and bed delivered up two flights of stairs and put together perfectly!
3 marzo 2026
Risposta di Bensons For Beds - New Malden
Thank you for the brilliant feedback Alicia! 😊 We’re so pleased you received expert help in store, clear updates throughout, and a perfectly assembled bed — even up those stairs! Enjoy your new bed and sleep well,
Megan | Customer Care Specialist ✨
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