The sales person was very good. Delivery team was even better . And the mattress is as expected. Will buy more product from Bendons in future when required. I recommend all.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The sales person was very good. Delivery team was even better . And the mattress is as expected. Will buy more product from Bendons in future when required. I recommend all.
L'azienda ha risposto
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Leggi di più
L'azienda ha risposto
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Leggi di più
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Leggi di più
Scritti dall'azienda
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Regno Unito
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From the moment we walked into the Llanelli store the staff were friendly and welcoming. Cameron and Ian explained all the different mattresses/pillows to me and made sure I had the right ones that suited my needs.
Great staff very helpful with no hard sell. Would highly recommend 👌
We had visited a few bed showrooms but when we walked into bensons at Llanelli it was a different experience, the salesman Cameron was welcoming and explained everything in detail to us , which resulted in a purchase of a bed, headboard and mattress which we wanted. Excellent service.
Fantastic experience at the Llanelli store, Cameron was very helpful, listened to what we needed and showed us a few options within our given budget and gave us a great deal on a clearance mattress. We were able to collect it from the store in less than a week. After a poor experience in another bed retailer just before we went to Benson's, we were very happy with the service we recieved.
The staff that dealt with me were very friendly and helpful
The choice was overwhelming. Ian at Llanelli was so helpful had great knowledge of all the beds and frames in store. He was able to direct us to what we were looking for and offered a choice for us to choose from . We felt relaxed and not pressured . He was able to give us a delivery date suitable for us . Excellent salesman
John helped me and my partner find the best bed and mattress for our new home! Really helped us out and made a stressful decision easy
John in the Llanelli store was the most helpful, polite and chatty person. We purchased a bed from the shop floor and he dismantled it the same day for us to collect. Would definitely recommend.
I work as a carer for a lady with health issues. She was the customer in this purchase, and she was treated with the utmost respect by both of the salesmen at Bensons Llanelli store.
Both she and I were impressed with the service and patience shown.
Great customer service. Ian was brilliant, made sure we had the best bed for us and not the best sale for him. He really listened to us and our needs. Will definitely be recommending Benson for Beds Llanelli.
We arrived in store to be greeted by John. A bubbly friendly guy who couldn't do enough to help!
He asked what we were looking for and what sort of thing we wanted. Rather than him say 'oh I think you should try x y and z.' He listened to our needs (health issues) and assisted gratefully from there. John was not pushy with the sale and the conversation flowed as we were in the process of choosing a mattress/bed. His colleague Cameron was amazing with our children. As well as seeing to other customers that came into store when cameron did not have customers he engaged with our children on their level. My daughters both said to me aged 6+3 'mum that man is very friendly and so funny'
We could not thanks these guys anymore! Thank you so much for a wonderful experience while shopping in store!
Brilliant customer service, so helpful and full of knowledge!

Risposta di Bensons For Beds - Llanelli374
I was welcomed with a smile the moment I entered the store on Saturday 9th Sept Ian listened to my needs and advised accordingly. I tested a couple of mattress and decided which one would suit be best for my adjustable bed and my comfort with a back problem. I was asked for the length of the bed which I wasn’t sure of and rang them back later with the correct measurement. As I was near the store today Monday and was met with a smile and welcome by the store Manager who had completed my order and had my new invoice ready for me. Such kind lovely people, and I felt at ease and comfortable in their presence. I’m very thankful to them as they really cared.

Risposta di Bensons For Beds - Llanelli374
Very friendly and informative, listened to what our needs were.

Risposta di Bensons For Beds - Llanelli374
The staff were friendly,knowledgeable and very helpful. Spent time detailing different mattresses

Risposta di Bensons For Beds - Llanelli374
Cameron made us feel at ease no pressure and he was very informative

Risposta di Bensons For Beds - Llanelli374
From the moment we stepped through the door the service was exceptional. We were allowed time to look without being “pounced” on and then when we needed help and advice along came John. What a wonderfully kind and friendly man. Went above and beyond to help me find the right mattress, divan and headboard and really made sure I knew what I was buying and that I was happy with my choices. He also had to tolerate my mother, who is quite a character but he was patient and kind and made us feel so welcome and relaxed. He is an absolute credit to the store and would definitely make this my first choice location for any future purchases. In a world where people are quick to point the finger and complain, I want to do the opposite and praise the exceptional service we had. Thank you John and keep it up.

Risposta di Bensons For Beds - Llanelli374
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