Bensons For Beds - Leeds673 Recensioni 

527
TrustScore 5 su 5

4,8

Unit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Staff member that helped us wasn’t pushing, answered any questions we had, had a laugh and a joke with our children along with a few other staff members. Would highly recommend this store and staff me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a really positive experience with Sonya at that Birstall branch. She helped us find the right bed and mattress combination for our new loft conversion. Delivery was also very straightforward... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff were welcoming without being pushy. Asked what we were looking for and listened to our needs, then showed us exactly what we were thinking of..... the staff member (Craig) explained everything... Leggi di più

Valutata 5 stelle su 5

Sales person was very good. Showed us all the products and made recommendations based on the Smart Bed results. She explained the options available and processed our order quickly and efficiently.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Leeds673

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Regno Unito

  • 1924422381

4,8

Eccellente

TrustScore 5 su 5

527 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(527)

26.170 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Me and my partner went to the store not…

Me and my partner went to the store not knowing the first thing about beds and the staff member there was perfect. She showed us all the different styles and listened to what we wanted and what we didn’t and also went into amazing detail about the beds and the prices and comparisons between the different styles and seemed very knowledgeable. She was very quick to jump in and help us didn’t push us to get a bed that was too expensive for us but she was wonderful and a credit to the company

26 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We are so pleased to hear about your excellent experience in our store! It's wonderful that our team member provided such knowledgeable and unpressured assistance, helping you find the perfect bed. Thank you for your kind words.

Team Bensons

Valutata 5 stelle su 5

Exceptional service.

Shop staff, were knowledgable and helpful, Bensons kept me up-to-date with my beds progress, delivery was spot on time and the drivets were quick, cheerful and efficient.
What more can you ask for.

25 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We're so pleased to hear about your excellent experience with our team, from the knowledgeable staff to the efficient delivery. Thank you for your kind words!

Team Bensons

Valutata 5 stelle su 5

Kerry was very helpful in choosing the correct…

Very helpful in choosing the correct mattress for us, nothing was too much trouble and I would highly recommend. Colin and Reece who came to for our bed were extremely efficient friendly and worked so hard, nothing was a problem and were very accommodating, top blokes!!

25 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We're so pleased you found our team helpful in choosing your mattress! It's wonderful to hear our delivery team was efficient, friendly, and accommodating. Thank you for your kind words.

Team Bensons

Valutata 5 stelle su 5

Good service

Good service

20 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We appreciate your kind words. We are so glad you had a great experience with us.

Team Bensons

Valutata 5 stelle su 5

Kelly was superb.

Order was processed efficiently , on time and promptly delivered.
Kelly dealt with us superbly and made us feel very important to her.
Well done.

9 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We're so pleased to hear your order was processed efficiently and delivered promptly! It's wonderful to know our team made you feel valued. Thank you for sharing your positive experience!

Team Bensons - Jess

Valutata 5 stelle su 5

All round fab end to end service

Our initial in store experience was great, we were browsing and were welcomed by Sonya at the Leeds Birstsall store. She listened to what we wanted, directed us and offered us the mattress simulator to determine what would be best for us. She provided different price options and extras, talked through everything we needed to know - was warm, friendly and knowledgeable.
Whilst our delivery was a little late, the driver called to explain. The delivery people were warm and friendly. We opted for a build service. Dave (Hessy) was a lovely guy, explained everything he’d do, timings etc. showed us the finished build to make sure we were happy. All in all great service would recommend

14 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We're so pleased to hear about your positive in-store experience and the excellent service you received. It's wonderful to know our team member was warm, friendly, and knowledgeable. We appreciate you highlighting the friendly delivery and build service. Thank you for your recommendation!

Team Bensons

Valutata 5 stelle su 5

Good polite and informative sales…

Good polite and informative sales person and delivery team

14 maggio 2026
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Risposta di Bensons For Beds - Leeds673

Thank you! We're so pleased our team was polite and informative. We appreciate your feedback.

Team Bensons - Jess

Valutata 3 stelle su 5

Great bed, shame about the rest.

The shop at Birstall is outdated and shabby, next to dreams it doesn’t really draw you in. I went in because I have bought from you before in another store. I had been in plenty of other bed shops that day and tried out the electric beds. Yours was by far the most comfortable in my opinion if a little old fashioned. Has a wire instead of wireless which is a nuisance. Also no single button setting for the weightless sleep pattern all the others had. All in all I should have gone straight back to Dreams. If it wasn’t for the unbelievable mattress (not memory foam) I would have.
Went home thought about my experience and ordered online, which was fairly easy to do.
Then came the lengthy wait for my bed a little longer than I would have liked, but after all that I’m happy with my bed thank you.
Another thing the delivery company could do with updating, they were a nightmare.

8 febbraio 2026
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Risposta di Bensons For Beds - Leeds673

We appreciate you taking the time to share your detailed feedback regarding your recent experience. We are glad to hear that you are happy with your bed, especially the mattress. We acknowledge your comments about the Birstall store's appearance and the features of our electric beds, as well as the delivery experience. We are always looking for ways to improve, and your insights are valuable to us.

Team Bensons

Valutata 5 stelle su 5

Great service!

Great service!

27 aprile 2026
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Risposta di Bensons For Beds - Leeds673

Thank you for your feedback, it is highly appreciated.

Team Bensons

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff, delivery on time and really polite and friendly

9 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We appreciate your positive feedback! We're so glad our staff was helpful, and the delivery was on time, polite, and friendly.

Team Bensons

Valutata 5 stelle su 5

Very helpful and friendly service

Very helpful and friendly service, very knowledgeable sales staff

6 maggio 2026
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Risposta di Bensons For Beds - Leeds673

We're glad you found our sales staff knowledgeable, and that you received helpful and friendly service. Thanks for your positive feedback!

Team Bensons

Valutata 5 stelle su 5

Quick and friendly service

Quick and friendly service

26 aprile 2026
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Risposta di Bensons For Beds - Leeds673

We're so glad you found our service quick and friendly! Thanks for the positive feedback; it means a lot to our team.

Team Bensons

Valutata 5 stelle su 5

Great delivery mattresses taken to each…

Great delivery mattresses taken to each room, bought rolled mattresses, came great in less than 24 hours, very comfy

26 aprile 2026
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Risposta di Bensons For Beds - Leeds673

Thank you! 😊 We’re so glad everything went smoothly — quick delivery, mattresses to the right rooms, and comfy in under 24 hours is a win! Enjoy sinking in and sleeping well,
Megan | Customer Care Specialist🛏️✨

Valutata 5 stelle su 5

Great Customer Service by Lena

We had a fantastic experience at Bensons for Beds thanks to Lena. She was friendly, knowledgeable, and took the time to really understand what we were looking for. Lena explained the different options clearly without any pressure, and her advice made choosing the right bed much easier.
Excellent customer service from start to finish professional, patient, and genuinely helpful. A real credit to the store. Highly recommended!

21 aprile 2026
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Risposta di Bensons For Beds - Leeds673

We're happy to hear you had such a fantastic experience! It's great to know that our team member was so helpful and informative. We appreciate your recommendation and are delighted we could assist you in finding the perfect bed.

Team Bensons

Valutata 5 stelle su 5

A great experience.

A great experience.

21 aprile 2026
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Risposta di Bensons For Beds - Leeds673

Much appreciated! A great experience is always our goal ⭐
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist

Valutata 5 stelle su 5

Staff knew their stuff and process of…

Staff knew their stuff and process of purchase was smooth. Delivery made as stated.

19 aprile 2026
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Risposta di Bensons For Beds - Leeds673

We're happy to hear that our staff's knowledge and the smooth purchase process met your expectations, and the delivery was on time.

Thank you for your positive review – Lauryn at Customer Care 💜

Valutata 5 stelle su 5

Would recommend Bensons

In Store Lena was knowledgeable and a pleasure to deal with.
Great communication from Delivery drivers on the day, Darren and Kieran we're polite, on time and respectful of our property, also informed on care for mattress in regards of how often to turn mattress.

19 aprile 2026
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Risposta di Bensons For Beds - Leeds673

Thank you for your lovely feedback. We’re delighted to hear that Lena was knowledgeable and a pleasure to deal with in store. It’s also great to know that Darren and Kieran provided excellent communication on the day, were polite, punctual, and respectful of your home, and took the time to share helpful mattress care advice. Your comments will be shared with the team.
Thank you for your positive review – Lauryn at Customer Care 💜

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