Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... Leggi di più
L'azienda ha risposto
Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... Leggi di più
L'azienda ha risposto
First class customer service, no pressure to buy which is rare in sales and very welcomed. We weren’t sure which options to choose and salesman advised us on both choices. Salesman was knowledgeable a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Kilmarnock655
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, Regno Unito
- 1563524958
4,8
Eccellente
253 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing service
Amazing service. Friendly, helpful, knowledgeable. Couldn't do enough for us. Would definitely recommend to friends and family.
19 aprile 2025
Risposta di Bensons For Beds - Kilmarnock655
Hi,
Thank you for the great feedback for the staff and store, much appreciated and I am very happy to hear how positive an experience you had in our store.
Kind regards,
Darren
Friendly knowledgeable staff
13 aprile 2025
Risposta di Bensons For Beds - Kilmarnock655
Hi Gillian,
Thank you for the kind feedback and visiting our store.
Kind Regards,
Darren
Great service
I have nothing but praise for Fay she understood the needs and situation and gave me all the options and help that I needed to get the best for the budget I had customer service has been first class so far can’t wait till my new bed arrives
9 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Kilmarnock655
Hi Steevo,
Thank you for the great feedback for our Fay. I will make sure she gets to hear this. Thank you also for taking the time to come into our store.
Kind Regards,
Darren
Helpful staff
15 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Kilmarnock655
Thank you for this amazing review Judith. Sleep well, Megan at Customer Care
The excellent customer service from…Isobel
The excellent customer service from Isobel who was very patient in taking time to find the best beds suitable. A credit to your team.
20 marzo 2025
Risposta di Bensons For Beds - Kilmarnock655
We appreciate you highlighting the excellent service you received. We are so glad to hear that our team member took the time to help you find the perfect beds. Take care, Megan at Customer Care
No hard sale and assistant answered any…
No hard sale and assistant answered any questions I had and was really helpful.
20 marzo 2025
Risposta di Bensons For Beds - Kilmarnock655
We're happy to hear that our assistant was helpful and provided a no-pressure experience. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
Really enjoyed the atmosphere of the…
Really enjoyed the atmosphere of the showroom the staff were helpful and friendly
11 marzo 2025
Risposta di Bensons For Beds - Kilmarnock655
We appreciate you taking the time to share your experience. We are so glad you enjoyed the showroom atmosphere and found our team helpful and friendly. Take care, Megan at Customer Care
Fay was extremely helpful and friendly.
Fay was extremely helpful and friendly.
31 gennaio 2025
Non scritta su invito
Risposta di Bensons For Beds - Kilmarnock655
We're glad to hear that you found our team member helpful and friendly. We appreciate your positive feedback, Megan at Customer Care
A friendly staff member who introduced…
A friendly staff member who introduced herself as Isobel approached us on entering Bensons for beds to welcome us in the Kilmarnock store. She gave us information on the bedroom furniture that my wife and I were looking at, before leaving us to browse. The store was well stocked with plenty of choice and options available, with a 20% discount on offers to purchase over a certain amount, there was also interest free credit available. We eventually settled on a new mattress, Isobel talked us through our purchase, including offering a deal which we accepted. Overall it was a good experience, Isobel knew her products well and answered all question we asked. We are very happy customers.
29 gennaio 2025
Risposta di Bensons For Beds - Kilmarnock655
We're happy to hear that you had a good experience in our store. It's great to know that our team member was helpful and informative while you were choosing your new mattress. We appreciate your positive feedback, Megan at Customer Care
Prompt friendly customer service
23 dicembre 2024
Risposta di Bensons For Beds - Kilmarnock655
We are so glad our customer service was prompt and friendly for you! We appreciate you taking the time to share your positive experience with us.
Take care,
Megan at Customer Care
When I walked into the store I wasn’t…
When I walked into the store I wasn’t pounced on right away. I was allowed to wander round the store myself. Kristine knew what she was talking about and soon found out what I was looking for
23 gennaio 2025
Risposta di Bensons For Beds - Kilmarnock655
We're happy to hear that you appreciated the shopping environment and the assistance you received. Thank you for sharing your positive experience with us, Megan at Customer Care
Excellent staff who are more than happy…
Excellent staff who are more than happy to help you choose which bed is best for your needs and get you the best deal they can.
14 gennaio 2025
Risposta di Bensons For Beds - Kilmarnock655
We appreciate you sharing your positive experience! We're so happy to hear that our staff were helpful in assisting you to find the perfect bed for your needs.
Take care,
Megan at Customer Care
The friendly atmosphere
The friendly atmosphere, the knowledge of the saleswoman. Genuine interest in what we were looking for.
Efficient ordering, with delivery date available before transaction completed. Reassurance that old mattress would be removed.
In all a pleasant experience.
14 gennaio 2025
Risposta di Bensons For Beds - Kilmarnock655
We're delighted to hear about the friendly atmosphere and the saleswoman's knowledge. It's great to know you felt a genuine interest in your needs and that you found the ordering process efficient. Thank you for sharing your pleasant experience, Megan at Customer Care
Good advice given
Good advice given. No pushy sales technique . Plenty of time offered to consider choice.
10 gennaio 2025
Risposta di Bensons For Beds - Kilmarnock655
We're happy to hear that you felt well-supported during your decision-making process. Thank you for sharing your positive experience with us, Megan at Customer Care
Lovely experience
Lovely experience. Thanks for giving us a good experience and best deal on the mattress and bedframe
9 gennaio 2025
Risposta di Bensons For Beds - Kilmarnock655
We're happy you had a lovely experience and appreciate you mentioning the great deal we offered on the mattress and bedframe. Thanks for your feedback, Megan at Customer Care
Darran
Our assistant Daran in the store was professional and full of expertise knowledge on what we were looking for, without being overbearing, giving us plenty of time to think of our purchase. First class service
29 dicembre 2024
Risposta di Bensons For Beds - Kilmarnock655
We appreciate your feedback! We're happy to hear that our assistant provided professional service and expertise without being overbearing, and that you had ample time to consider your purchase.
Take care,
Megan at Customer Care
Had a really positive experience…
Had a really positive experience purchasing a bed frame and mattress. Darren was really helpful and attentive. I was really impressed.
31 dicembre 2024
☆☆☆☆☆ BENSONS ☆☆☆☆☆
Everything went smooth from start to finish great experiance from store to the delivery team. Great service ,
30 novembre 2024
Like to see what I'm buying
Like to see what I'm buying, so went in store opposed to online. Well laid out store with helpful staff and got exactly what I wanted. Delivery was spot on too
24 novembre 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.