The man who served us allowed us time to browse while making us aware he was available to help. He explained the difference between some of the mattresses to help us make an informed decision. We hav... Leggi di più
Sede
Cambia sedeUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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Craig was very knowledgeable about the products, friendly and helpful. He explained thoroughly about the delivery service giving us a date there and then. The selection of mattresses was very good an... Leggi di più
L'azienda ha risposto
Second time purchasing from Bensons. The staff at the Ipswich shop were knowledgeable, helpful and friendly. We were kept up to date with how order was progressing up to delivery date. Delivery dr... Leggi di più
L'azienda ha risposto
Janine at benson for beds Ipswich served us at 630pm on august bank holiday Monday, shortly before closing took the time to sort us out a mattress and finance agreement. Didn’t rush us and made us fee... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Ipswich110
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Regno Unito
- 1473271142
4,9
Eccellente
322 recensioni
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Excellent customer service and knowledgeable
We purchased a wardrobe over 10 years ago and it’s as good as the day we bought it this was why we decided to go to bensons we went into the store after looking online for a bed thinking this is what we were going to buy
The store manager was so helpful and we were able to try the mattress we has seen online which we did not feel as comfortable or supported as we thought it would be
No hard sell but loads of advice we have now purchased a mattress and a bed that’s exactly what we need
Fantastic customer service
29 aprile 2026
Risposta di Bensons For Beds - Ipswich110
We're delighted to hear that our products have stood the test of time for you! It's great to know the store manager was so helpful in guiding you to the perfect mattress and bed. We appreciate your fantastic feedback on our customer service.
Team Bensons
From walking into the shop to receiving…
From walking into the shop to receiving our new mattress, the whole experience was completely painless. We were allowed to browse without being pestered and when we did require assistance the staff were very helpful. Delivery was very good also.
26 aprile 2026
Risposta di Bensons For Beds - Ipswich110
Thank you for the great review! 😊 We’re so pleased everything was smooth from start to finish — browsing at your own pace, helpful support when needed, and a spot‑on delivery too. Enjoy your new mattress and happy sleeping! 🛏️✨
Very good and matter of fact
Very good and matter of fact information! Timing was accurate and the material was delivered absolutely on time! Absolutely recommendable 👍
20 aprile 2026
Risposta di Bensons For Beds - Ipswich110
Thank you for your great feedback! We’re pleased you found the information clear and straightforward, and that everything was delivered right on time. Your recommendation means a lot,
Megan | Customer Care Specialist💤
Risposta di Bensons For Beds - Ipswich110
Thanks so much — great to hear everything was handled with care and on schedule!
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
Very helpful …
Very helpful and specially with the price,getting me the best deals and great staff very helpful 👍🏾
15 aprile 2026
Risposta di Bensons For Beds - Ipswich110
Really appreciate your feedback! Great deals and helpful staff is exactly what we aim for.
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
everything good
10 aprile 2026
Risposta di Bensons For Beds - Ipswich110
Thank you for taking the time to leave a review
Team Bensons - Jessica
The best place for beds
Top class service from start to finish. The in store help was brilliant and the delivery process was very smooth. The delivery team could not have been more helpful. When I need another bed or mattress I won’t go anywhere else. Many thanks to all the staff involved. Michael
26 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Ipswich110
Thank you so much, Michael! 😊 We’re delighted to hear you received top‑class service from start to finish. It’s fantastic to know the in‑store team and delivery crew made everything so smooth and helpful. Your loyalty means a great deal to us—many thanks to you too,
Megan | Customer Care Specialist⭐
I went to have a look at mattresses at…
I went to have a look at mattresses at the ipswich shop but having the best time being shown the best mattress for me by jay who was very good at it,going away feeling very good about my purchase thank you jay
21 marzo 2026
Risposta di Bensons For Beds - Ipswich110
Thank you so much! We’re delighted to hear Jay took such great care of you and helped you find the perfect mattress. Wonderful to know you left feeling confident and happy with your purchase — Jay will be thrilled to hear it!
Thanks so much for choosing us,
Megan at Customer Care
The Headboard was just what we wanted.
The bed Headboard was just what we wanted. Good quality and good value.
21 marzo 2026
Risposta di Bensons For Beds - Ipswich110
Thank you for giving us 5 stars Christine! We’re so glad the headboard was exactly what you were looking for. Great quality and great value are what we aim for — enjoy your new setup,
Megan at Customer Care🌟
Risposta di Bensons For Beds - Ipswich110
Peter,
We appreciate your feedback and are so glad you found our service quick and professional! Thanks for the five stars.
Thank you for your positive review - Lauryn at Customer Care.
The staff were very friendly and…
The staff were very friendly and helpful. . We were informed at every step of the order and delivery process. The after care is also very good.
7 marzo 2026
Risposta di Bensons For Beds - Ipswich110
Julia Boyle,
We appreciate your feedback! We're happy to hear that our staff were friendly and helpful and that you were informed during the order and delivery process. It's great to know our after-care is good too.
Stewart - Team Bensons
Efficient service all round
19 febbraio 2026
Risposta di Bensons For Beds - Ipswich110
Hello Karen,
We appreciate your positive feedback! It's wonderful to know you were satisfied with our efficient service. We hope to welcome you back soon!
Megan at Customer Care
Very professional from start to finish…
Very professional from start to finish delivered in time scale very comfortable mattress
21 febbraio 2026
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you found our service professional from start to finish and that your mattress is very comfortable! We appreciate your positive feedback.
Stewart - Team Bensons
The whole experience
The whole experience, from purchase to delivery was smooth, timely and friendly. The service in store was helpful and guided me to the right products.
15 febbraio 2026
Risposta di Bensons For Beds - Ipswich110
We appreciate your positive feedback! We're happy to hear that your experience, from purchase to delivery, was smooth, timely, and friendly, and that our service was helpful.
The order of the bed was straight…
The order of the bed was straight forward. Delivery was perfect , the delivery men were brilliant , polite & were very friendly. They made my autistic son feel comfortable when speaking to him , as the order was delivered to his room .
7 febbraio 2026
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that the order process was straightforward and the delivery was perfect! It's wonderful that our delivery team was polite and friendly, making your son feel comfortable.
We had a bit of a rough start by…
We had a bit of a rough start by getting a faulty mattress to begin with which was slightly annoying- however after speaking to customer services (Martin) and the lady in store (Jay Ipswich ransomes branch) - who was extremely helpful and resolved our issue immediately by exchanging for another mattress which we could take away with us the same day. Very pleased with new mattress- thanks ☺️
3 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that our team was able to resolve the initial issue with your mattress so efficiently! We appreciate you highlighting the helpfulness of our customer service and store staff. Thank you for your positive feedback; we hope you enjoy your new mattress.
Risposta di Bensons For Beds - Ipswich110
We're so glad to hear about the brilliant communication and excellent delivery drivers. Thank you for your positive feedback!
Excellent service from stepping into the shop 2-3 weeks ago…
Excellent service from stepping into the shop to having my bed made up. All very knowledgeable. Help me chose my mattress and bed, I knew what I wanted and the lady helped me put it all together, laid on a few ect. Did paperwork very efficiently. Then the delivery team kept in touch, I opted for them to make my bed. So plenty of updates, they arrived and my bed was together in no time and all the rubbish gone, an excellent service all round. Thank you
23 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you received excellent service from the moment you entered our shop through to the assembly of your bed. It's great to know that our team helped you choose your mattress and bed and that the delivery team kept in touch and assembled your bed quickly. Thank you for your feedback!
Risposta di Bensons For Beds - Ipswich110
Thank you for your positive feedback!
When choosing my new bed/…
When choosing my new bed/ mattress.Crage from your Ipswich store was very helpful telling me about the difference in the mattress.Which was interesting.
18 gennaio 2026
Risposta di Bensons For Beds - Ipswich110
We're happy to hear that you found our team member helpful during your mattress selection. We appreciate you taking the time to share your positive experience with us.
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