The choosing of a new mattress with Bensons for Beds was very straightforward from selection to delivery. We had a good selection to try out with the support of a lovely lady who was there to answer q... Leggi di più
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Scopri cosa dicono le persone
I found three mattresses that I liked. I tried them all for a long time and eventually made up my mind. The gentleman that was in the showroom pretty much left me to it until I asked his advice. He t... Leggi di più
I was shown politeness and understanding in Bensons store when an assistant named Holly introduced herself to me and offered help. I was shown beds in my price range and chose my bed that is suitable... Leggi di più
Holly & her team at Harlow are fantastic. We made a bad decision....didnt listen to their advice....following day we realised the team were right....called them up...they made all the necessary adju... Leggi di più
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Informazioni su Bensons For Beds - Harlow672
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Regno Unito
- 1279432259
4,8
Eccellente
351 recensioni
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Le persone hanno visualizzato anche
Risposta di Bensons For Beds - Harlow672
We're so pleased ordering was easy and delivery was early. Thank you for your positive feedback!
Team Bensons
Staff very helpful and lots to select…
Staff very helpful and lots to select from ,we found what we wanted .
Thank you Benson 's
28 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Harlow672
We're so pleased our team was helpful and you found what you wanted. Thank you for your kind feedback!
Team Bensons
Excellent service
Great experience at Harlow Benson for Beds from the knowledgable and helpful manager, Ben. To the delivery where I was kept informed all along, I could pick a day for the mattress to be delivered and on the day the drivers were helpful and courteous.
I would go back to the store for other purchases.
22 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Harlow672
We're so pleased to hear about your excellent experience with us, from the knowledgeable assistance in-store to the smooth delivery process. It's wonderful that our team was helpful and courteous. Thank you for your kind feedback!
Team Bensons
Great from start to finish
Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed itself is our first one in 30 years so we are in awe of the style and comfort. Putting it together was fine but so many boxes so in hindsight would probably of paid for installation just to get rid of the boxes. All round great experience though.
15 maggio 2026
Risposta di Bensons For Beds - Harlow672
Thank you for this wonderful review! We're so pleased to hear your entire experience, from shopping to delivery, was first-class. It's fantastic that you're enjoying the style and comfort of your new bed after 30 years! We appreciate your feedback about the boxes and installation.
Team Bensons - Jess
I am loving my new mattress
I am loving my new mattress. I initially had bought an extra firm mattress but after a few good night’s sleep, I found my hips began to ache. I eventually exchanged it for this firm mattress and have had five perfectly comfortable night’s sleep so far. The exchange service was smooth and hassle free. The staff were very accommodating and helpful.
This is the right mattress for me, no aches or pains on waking. I also like the depth of this mattress. Sleeping so comfortably on such a height gives the feeling of sleeping on a cloud.
1 maggio 2026
Risposta di Bensons For Beds - Harlow672
We're delighted to hear you're loving your new firm mattress! It's great the exchange process was smooth and the staff helpful. We appreciate you sharing how comfortable you now are and that you wake without aches or pains.
Team Bensons
A star
The man that helped us in the store was very very helpful, he was a calming experience in a very confusing pick of so many beds . The delivery staff were polite and friendly.
29 aprile 2026
Risposta di Bensons For Beds - Harlow672
We appreciate your review! 😊 We're so glad to hear that our team member was helpful in guiding you through the selection process. It's also great to know our delivery staff were polite and friendly.
Team Bensons
First class service
First class service. Knowledgable in-store adviser. Very helpful literature i.r.o. measuring to see if the furniture will fit. Delivery was on time as scheduled and I was kept informed throughout the process. The delivery/installation guys were courteous, professional and very helpful.
Overall a great customer experience and very pleased I chose Bensons. Can thoroughly recommend.
2 maggio 2026
Risposta di Bensons For Beds - Harlow672
We're so glad to hear about your first-class experience! It's great to know our in-store advice and delivery service met your needs. We appreciate your recommendation and are delighted you chose us.
Team Bensons
Excellent service in the Harlow store
Excellent service in the Harlow store. Kept informed on the progress of our order. Delivered on time and great communication re the delivery. We paid to have our beds assembled and it was done efficiently and the guys were pleasant. And the beds are lovely!
18 aprile 2026
Risposta di Bensons For Beds - Harlow672
Thank you for the fantastic review! 😊 We’re so pleased to hear you received excellent service in our Harlow store and that you were kept well informed throughout. Great to know delivery and communication hit the mark, and that the assembly team were efficient and pleasant. Most importantly — we’re delighted you love the beds! 🛏️✨
From going into the Harlow store and…
From going into the Harlow store and meeting Jay who is very knowledgeable and helpful. Being kept up-to-date on the order. Mark and Cam the delivery team were excellent. Would definitely buy again from Bensons for beds .Excellent service all round .
2 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Harlow672
Thank you for the lovely feedback! 😊 We’re so pleased Jay looked after you so well in our Harlow store and kept you informed throughout. Big thanks too for the shout‑out to Mark and Cam — we’ll be sure to pass it on. Delighted you had excellent service all round, and we’d love to welcome you back to Bensons for Beds,
Megan | Customer Care Specialist🛏️✨
Just a delivery with no problems.
24 aprile 2026
Risposta di Bensons For Beds - Harlow672
Thank you! 😊 We’re glad everything went smoothly and the delivery was hassle‑free. Enjoy your purchase and sleep well,
Megan | Customer Care Specialist
Received my bed after 3 weeks of…
Received my bed after 3 weeks of purchase.
Delivery men kind enough to deliver at your room of preference. Good quality service
23 aprile 2026
Risposta di Bensons For Beds - Harlow672
Thank you! 😊 We’re glad your bed arrived within three weeks and that our delivery team kindly placed it in your room of choice. Great to hear you’re happy with the quality of service—enjoy your new bed! 🛏️✨
Arrived within time
Arrived within time. Security wrapped. Polite staff carried everything to the required location.
20 aprile 2026
Risposta di Bensons For Beds - Harlow672
Thank you! 😊 We’re glad everything arrived within the time slot, securely wrapped, and was carried to the right place by our polite team. Enjoy your new purchase!
Risposta di Bensons For Beds - Harlow672
Lovely feedback — helpful, no‑pressure service is exactly what we aim for ⭐
We truly appreciate your feedback,
Megan | Customer Care Specialist
Delivery drivers caused a great deal of…
Delivery drivers caused a great deal of damage to our property. Ripping an outside light from the wall leaving exposed wires and knocked the corner of our brand new dining room table causing damage. The box containing the king-size bed frame was rested against a 65inch tv that was on a stand.
17 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Harlow672
We regret to learn about the damage caused during the delivery. We appreciate you bringing this to our attention. We have requested your order details so we can discuss this further.
Thank you for your review - Lauryn at Customer Care.
Friendly staff and helpful advice
12 aprile 2026
Risposta di Bensons For Beds - Harlow672
Thank you for the kind words! 😊 We’re so pleased you found the team friendly and the advice helpful — that’s exactly what we aim for!
We hope to welcome you back soon,
Megan | Customer Care Specialist🛏️✨
Thought the service was very good from…
Thought the service was very good from start to finish
12 aprile 2026
Risposta di Bensons For Beds - Harlow672
Really appreciate your feedback — a smooth experience from beginning to end is our goal.
Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist💜
Happy pensioner
Excellent sevice in shop .Delivered on time . Very happy with service .
10 aprile 2026
Risposta di Bensons For Beds - Harlow672
Sue Essex ,
We appreciate your positive feedback! 😊 We are so pleased to hear you received excellent service in store and that delivery was on time.
Team Bensons - Jessica
I was impressed with the salesman
I was impressed with the salesman, good sales man I felt welcomed and they made me free to look around. Explained all I wanted to know about beds
The delivery service was excellent as well
10 aprile 2026
Risposta di Bensons For Beds - Harlow672
Ms Chaweresa,
We're happy to hear that you felt welcomed and free to explore our beds, and that our sales team provided helpful explanations. We appreciate you acknowledging the excellent delivery service!
Team Bensons - Jessica
First-class service
First-class service from start to finish. The staff were friendly, knowledgeable, and genuinely helpful in finding the right option. Great quality products as well—highly recommended.
7 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Harlow672
Thank you for such a fantastic review! 😊 We’re delighted to hear you received first‑class service and felt well supported by our friendly, knowledgeable team. Your recommendation means a lot to us,
Megan | Customer Care Specialist💜
We saw Ben at the Harlow shop
We saw Ben at the Harlow shop. He was very helpful & very professional - we were delighted with his service, it really helped us in choosing the right bed for us.
6 aprile 2026
Risposta di Bensons For Beds - Harlow672
Thank you for your lovely feedback! 😊 We’re delighted to hear Ben at our Harlow store was so helpful and professional. It’s great to know his service made choosing the right bed easier for you. We’ll be sure to pass on your kind words to him. Enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist✨
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