Unfortunately for me, the store in Guiseley was about to close for refurbishment & therefore the stock was limited. I did choose a mattress from the depleted stock and all went well from there. Was di... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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On entering the Guiseley store I was welcomed by Olivia, who quickly understood my needs. Without fuss I tried the 'test' bed to ascertain the best mattress type for me. Several beds later I decided w... Leggi di più
L'azienda ha risposto
From the initial purchase to the delivery went like clockwork. Informative at every level, couldn’t have been any better. We will be recommending Bensons to anyone who is looking for new beds. So t... Leggi di più
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We recently bought a mattress from the Guiseley store and were very impressed with both the excellent service and advice, as well as the impressive range of products available to view and try. The st... Leggi di più
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Informazioni su Bensons For Beds - Guiseley273
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 8 Westside Retail Park, Guiseley, LS20 9NE, Leeds, Yorkshire, Regno Unito
- 1943876755
4,8
Eccellente
315 recensioni
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Le persone hanno visualizzato anche
Disappointing after care
Went into store to pick a mattress, opted for firm as when we tried it we felt very comfortable. The sales assistant didn’t advise that the store one would be considerably softer than the new one. Delivery was perfect, lovely delivery guys, very helpful but the new mattress is so hard that we just haven’t had a good nights sleep on it. We decided to explore the option of the 40day guarantee to see if we could exchange it. We went into a different branch and encountered the most unhelpful staff. They really couldn’t have cared less about helping us rectify the issue so ended up walking out. I’m sure if we were going in to purchase a mattress they would have been all over us like a rash. Very disappointing!
1 agosto 2026
Risposta di Bensons For Beds - Guiseley273
We are sorry to hear that your mattress has not met your expectations plus the frustrating service you received when visiting another branch to discuss your concerns. We have contacted you today to resolve this for you.
Thank you for your review
Megan | Customer Care Specialist
Great service
This is the second review I have completed in the past two weeks about the same product etc.
We were dealt with very professionally by Angie in the Guiseley store. She was very patient, polite and helpful and made sure that the mattress we purchased was the correct one for us.
26 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear about your excellent experience with Angie in the Guiseley store! It's wonderful that they were patient, polite, and helpful, ensuring you found the perfect mattress. Thank you for your positive review.
Team Bensons
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear you received excellent help and service from our staff in the store. Thank you for sharing your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that our sales assistant was really helpful. Thank you for sharing your positive experience with us!
Team Bensons
David was very helpful and answered all…
David was very helpful and answered all our questions. He was not pushy and left us to make our decision.
16 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that our team member was very helpful and answered all your questions. It's wonderful that you felt no pressure and had the space to make your decision.
Team Bensons
Excellent serviceFrom the initial purchase to the…
From the initial purchase to the delivery went like clockwork. Informative at every level, couldn’t have been any better.
We will be recommending Bensons to anyone who is looking for new beds.
So thank you to all of your team🤗
18 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that your experience, from the initial purchase to the delivery, went like clockwork. It's wonderful that you found our team informative at every level and that you'll be recommending us!
Team Bensons
The whole experience was very smooth…
The whole experience was very smooth from visiting the showroom to delivery of mattress.
Friendly,helpful staff and no pressure to purchase.
10 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that your entire experience, from visiting the showroom to the delivery of your mattress, was very smooth. It's wonderful that you found our staff friendly and helpful, and appreciated the no-pressure approach to purchasing.
Informative and helpful and delivered as advised …
At the Guiseley store Olivia welcomed us, was very informative and helped us identify what we needed in a mattress. Fortunately it was available within a week and delivery was made within and advised time slot with no problems.
3 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased our team provided a welcoming and informative experience, helping you find the perfect mattress. It's wonderful that delivery was made within the advised time slot with no problems!
Team Bensons
Very pleased
Very pleased with the quality of my new bed. Helpful staff and excellent communication. I would highly recommend.
29 maggio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased you're happy with the quality of your new bed and that our team provided helpful staff and excellent communication. Thank you for your wonderful feedback!
Team Bensons
Excellent service from beginning to…
Excellent service from beginning to end.
Knowledgeable and helpful staff.
Large selection of beds,mattresses to choose from.
25 giugno 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased you received excellent service from our knowledgeable and helpful team. Thank you for your wonderful feedback!
Team Bensons
5* Service
We were greeted by Olivia who explained everything to us regarding the bed we wanted. Took time to explain the different mattress and which would be best for my dad. We got a bed and was very happy with the service. What I liked was she was not pushy and listened to what my dad's needs were.
24 giugno 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased our team member was able to explain everything clearly and help you find the perfect bed. It's wonderful that they listened to your dad's needs without being pushy. We're glad you're happy with the service!
Team Bensons
Pleasant and efficient
Pleasant, cheerful delivery men that did a quick and efficient job putting together my new base bed. Even turned the mattress for me. Well done Paul and partner.
17 giugno 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear our delivery team was cheerful, quick, and efficient with your new bed. We appreciate your kind words!
Team Bensons
A great experience all round
A great experience all round! They were so helpful and professional in helping me choose my new bed. Everything went smoothly from beginning to end!
Extremely pleased!!
15 giugno 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased you had such a great experience with us! We're glad our team was helpful and professional, and that everything went smoothly.
Team Bensons
Excellentand efficient
Efficient, good communication, timely delivery, very helpful delivery staff, an excellent experience all round.
20 giugno 2026
Risposta di Bensons For Beds - Guiseley273
We're delighted you had an excellent experience with our efficient service, good communication, and timely delivery. Thank you!
Team Bensons
Risposta di Bensons For Beds - Guiseley273
We are so pleased that our team explained the options and provided information without pressure. We appreciate your feedback!
Team Bensons
Very attentive staff and professional
Very attentive staff and professional
throughout our visit .Angie was particularly helpful and I have posted a review about our experience thnku
5 giugno 2026
Risposta di Bensons For Beds - Guiseley273
Thank you for your kind words! We're so pleased to hear our team was attentive and professional throughout your visit. We appreciate your feedback.
Team Bensons
Helpfull professional staff member
Helpfull professional staff member, clear information
1 giugno 2026
Risposta di Bensons For Beds - Guiseley273
We're glad our staff provided clear, helpful, and professional information. Thank you!
Team Bensons
Brillant Service.
This is the second time we have purchased from Bensons at Guiseley. Excellent service from David he has a vast knowledge of his industry and certainly knows his products. David has a engaging personality always a pleasure to go into the store. Highly recommend.
23 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear about your excellent experience with us again! It's wonderful that our team provided such knowledgeable and engaging service. Thank you for your high recommendation!
Team Bensons
Helpful friendly assistant
19 maggio 2026
Risposta di Bensons For Beds - Guiseley273
We appreciate your kind words. We are so glad you had a great experience with us.
Team Bensons
Olivia, Guiseley Store
Olivia, in the store at Guiseley, Leeds helped us greatly explaining all the different mattress typed. This helped us greatly in our decision. The staff are very well trained and knowledgeable.
Plus to add, friendly and not pushy at all.
12 maggio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear our team provided such helpful and knowledgeable assistance in choosing your mattress. Thank you for your kind words.
Team Bensons
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