Excellent service from Olivia in Guiseley. She spent time ensuring I got the right mattress.The delivery team were excellent in what was a tricky delivery . I am now enjoying a comfortable night’s s... Leggi di più
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Scopri cosa dicono le persone
My wife and I went looking for bedroom furniture. We were dealt with by Angie who informed us that they had a sale on due to refit. We found 3 very nice chest of drawers and we were told that... Leggi di più
L'azienda ha risposto
We went to Benson just for window shopping however we ended up with buying new bed and mattress. The staff there are very helpful and they let me to carry my puppy in the shop. bensons has affordable... Leggi di più
L'azienda ha risposto
Really fabulous service from all the staff, especially Angie. Not pushy, just helpful and knowledgeable. I always shop at Benson for all my beds as they are very good quality.
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Guiseley273
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 8 Westside Retail Park, Guiseley, LS20 9NE, Leeds, Yorkshire, Regno Unito
- 1943876755
4,8
Eccellente
308 recensioni
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Le persone hanno visualizzato anche
It was easy to find the mattress I…
It was easy to find the mattress I needed after a visit to a store near me
24 agosto 2026
We were able to quickly select a…
We were able to quickly select a product that suited our needs
23 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The people you delivered my bed were…
The people you delivered my bed were quick and efficient.
22 agosto 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that your bed was delivered quickly and efficiently. Thank you for sharing your positive experience with us!
Team Bensons
Fabulous service
From start to finish it was great. Olivia at Guiseley was very helpful.
I got it on offer at half price which was lovely.
19 agosto 2026
From the choice of mattress help in…
From the choice of mattress help in store delivery notifications brilliant. Thanks so much
17 agosto 2026
Risposta di Bensons For Beds - Guiseley273
Thank you for your wonderful feedback! We're so pleased to hear that you had a brilliant experience from choosing your mattress in-store to receiving your delivery notifications. We truly appreciate your kind words.
Team Bensons
My wife and I went looking for bedroom…
My wife and I went looking for bedroom furniture. We were dealt with by Angie who informed us that they had a sale on due to refit.
We found 3 very nice chest of drawers and we were told that we could take them there and then if we had a vehicle big enough.
Angie was very helpful and so we purchased the 3 from the shop and then ordered another chest of drawers which is being delivered in November.
The items fit perfectly in the bedroom and look very modern compared to the 20+ year old furniture that we had.
A big thank you to all the team at the Guiseley store and looking forward to seeing the store after the refit.
18 agosto 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear about your positive experience at our Guiseley store! It's wonderful that our team was helpful and that you found the perfect chest of drawers. We're glad the new furniture fits perfectly and looks modern in your bedroom. We look forward to welcoming you back after the refit!
Team Bensons
Really fabulous service …
Really fabulous service from all the staff, especially Angie. Not pushy, just helpful and knowledgeable. I always shop at Benson for all my beds as they are very good quality.
15 agosto 2026
Non scritta su invito
Excellent service from Olivia in…
Excellent service from Olivia in Guiseley. She spent time ensuring I got the right mattress.The delivery team were excellent in what was a tricky delivery .
I am now enjoying a comfortable night’s sleep on my new mattress.
13 agosto 2026
Excellent service from the Bensons for Beds Team
Excellent service from the store employees to the delivery team. They were all polite, courteous and professional. Can’t fault the Bensons for Beds team
10 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear about your excellent experience with our team, from the store employees to the delivery team. It's wonderful that everyone was polite, courteous, and professional. Thank you for your positive review!
Team Bensons
We went to Benson just to window watch…
We went to Benson just for window shopping however we ended up with buying new bed and mattress. The staff there are very helpful and they let me to carry my puppy in the shop. bensons has affordable prices with good finance plan.
4 agosto 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that your window shopping trip turned into finding the perfect bed and mattress with us! It's wonderful that our staff were so helpful and accommodating, especially regarding your puppy. We're also delighted you found our prices affordable with a good finance plan.
Thank you for your positive review - Lauryn at Customer Care
Great service / extremely helpful
Great service
Very helpful
Extremely knowledgeable
All round brilliant service
4 agosto 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear you received such brilliant service! It's wonderful to know you found our team helpful and extremely knowledgeable. Thank you for your very positive feedback!
Team Bensons
All that we thought it would be…
The whole experience of buying a new mattress is first class. From the showroom to the delivery at the end.
We are very pleased with the mattress, it is so comfy and very restful. All that we were explained about by a first class sales lady called Alivia, She is a credit to the company.
1 agosto 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear you had such a first-class experience with us, from the showroom to the delivery! It's wonderful that you're very pleased with your comfy and restful mattress, and that our Alivia was a credit to the company.
Team Bensons
Disappointing after care
Went into store to pick a mattress, opted for firm as when we tried it we felt very comfortable. The sales assistant didn’t advise that the store one would be considerably softer than the new one. Delivery was perfect, lovely delivery guys, very helpful but the new mattress is so hard that we just haven’t had a good nights sleep on it. We decided to explore the option of the 40day guarantee to see if we could exchange it. We went into a different branch and encountered the most unhelpful staff. They really couldn’t have cared less about helping us rectify the issue so ended up walking out. I’m sure if we were going in to purchase a mattress they would have been all over us like a rash. Very disappointing!
1 agosto 2026
Risposta di Bensons For Beds - Guiseley273
We are sorry to hear that your mattress has not met your expectations plus the frustrating service you received when visiting another branch to discuss your concerns. We have contacted you today to resolve this for you.
Thank you for your review
Megan | Customer Care Specialist
Great service
This is the second review I have completed in the past two weeks about the same product etc.
We were dealt with very professionally by Angie in the Guiseley store. She was very patient, polite and helpful and made sure that the mattress we purchased was the correct one for us.
26 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear about your excellent experience with Angie in the Guiseley store! It's wonderful that they were patient, polite, and helpful, ensuring you found the perfect mattress. Thank you for your positive review.
Team Bensons
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear you received excellent help and service from our staff in the store. Thank you for sharing your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that our sales assistant was really helpful. Thank you for sharing your positive experience with us!
Team Bensons
David was very helpful and answered all…
David was very helpful and answered all our questions. He was not pushy and left us to make our decision.
16 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that our team member was very helpful and answered all your questions. It's wonderful that you felt no pressure and had the space to make your decision.
Team Bensons
Excellent serviceFrom the initial purchase to the…
From the initial purchase to the delivery went like clockwork. Informative at every level, couldn’t have been any better.
We will be recommending Bensons to anyone who is looking for new beds.
So thank you to all of your team🤗
18 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that your experience, from the initial purchase to the delivery, went like clockwork. It's wonderful that you found our team informative at every level and that you'll be recommending us!
Team Bensons
The whole experience was very smooth…
The whole experience was very smooth from visiting the showroom to delivery of mattress.
Friendly,helpful staff and no pressure to purchase.
10 luglio 2026
Risposta di Bensons For Beds - Guiseley273
We're so pleased to hear that your entire experience, from visiting the showroom to the delivery of your mattress, was very smooth. It's wonderful that you found our staff friendly and helpful, and appreciated the no-pressure approach to purchasing.
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