Bensons For Beds - Guildford Recensioni 45

TrustScore 4.5 su 5

4,4

High Street 168, GU1 3HW Guildford, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

John at the Guildford store was amazing from the time we set foot in the store. Great guy with amazing knowledge in the industry, helped us understand our options, how pricing changes performance and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were warmly greated by the salesman on a very hot Sunday afternoon in your Guildford Branch. We were wanting to purchase a mattress and he let us try several with no rushing from one to another.... Leggi di più

Valutata 5 stelle su 5

We popped into Bensons for Beds just to browse, but Jagvir took the time to help us choose our beds. He was very helpful, professional, and provided excellent customer service throughout our visit. We... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the store hoping to try out a few different options, but not expecting to be able to afford anything owing to a tight budget. Richard helpfully showed us the clearance stock and informed us... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Guildford

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • High Street 168, GU1 3HW, Guildford, England, Regno Unito

4,4

Eccellente

TrustScore 4.5 su 5

45 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Mattress Purchase

We were warmly greated by the salesman on a very hot Sunday afternoon in your Guildford Branch.
We were wanting to purchase a mattress and he let us try several with no rushing from one to another. Eventually we settled on a Tempur mattress we thought the attention we were provided with was excellent.

24 maggio 2026
Valutata 5 stelle su 5

John at the Guildford store was amazing…

John at the Guildford store was amazing from the time we set foot in the store. Great guy with amazing knowledge in the industry, helped us understand our options, how pricing changes performance and quality, and provided us with the right context to make an informed decision in the end. Great balance between letting us wander in the store and trying out beds and stepping in when needed to answer questions and help. A great salesperson putting customers first.

20 giugno 2026
Non scritta su invito
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Risposta di Bensons For Beds - Guildford

We're so pleased to hear about your excellent experience in our store. It's wonderful that our team provided such knowledgeable and helpful guidance, allowing you to make an informed decision. Thank you for your kind words!

Team Bensons

Valutata 1 stelle su 5

Tempur smell, long delivery time!

It was not mentioned that I could no longer use my electric underblanket on my Tempur mattress, nor was I made aware that the extremely noxious smell from the mattress would render my bedroom unusable for a week (or more). Currently I have been sleeping on the sofa for four nights...and counting! I have followed instructions concerning "off-gassing" and some Tempur reviews advise this for SIX WEEKS!
The bed won't be delivered for another 3 months, so perhaps you'd like to get in touch again at the end of the summer, when I've had a chance to sample both my purchases!

13 giugno 2026
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Risposta di Bensons For Beds - Guildford

We are sorry to read this Mr Wyld. We appreciate your patience while your mattress airs and also while you await your bed delivery. Your feedback will be shared with our teams to ensure clearer guidance is provided to customers in future. Thank you for bringing this to our attention and we hope to hear from you when your orders arrive.
Thank you.

Valutata 5 stelle su 5

The friendly and helpful and…

The friendly and helpful and knowledgable staff, and prompt delivery.

30 maggio 2026
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Risposta di Bensons For Beds - Guildford

We're so pleased our staff was friendly, helpful, knowledgeable, and your delivery was prompt. Thank you for your positive feedback!

Team Bensons

Valutata 5 stelle su 5

We popped into Bensons for Beds just to…

We popped into Bensons for Beds just to browse, but Jagvir took the time to help us choose our beds. He was very helpful, professional, and provided excellent customer service throughout our visit. We really appreciated his patience and knowledge. Thank you for making the experience so pleasant.

26 maggio 2026
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Risposta di Bensons For Beds - Guildford

We're so pleased to hear our team member provided excellent customer service and made your browsing experience so pleasant. We appreciate your kind words about their patience and knowledge.

Team Bensons

Valutata 5 stelle su 5

Very impressed from beginning to end

Very impressed from beginning to end. Great service and customer service from Bensons and bed is good quality.

22 maggio 2026
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Risposta di Bensons For Beds - Guildford

We're so pleased you were impressed from beginning to end with our service and the quality of your bed!

Team Bensons

Valutata 5 stelle su 5

Good service

Good service

15 maggio 2026
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Risposta di Bensons For Beds - Guildford

Thank you for your feedback, it is highly appreciated!

Team Bensons

Valutata 5 stelle su 5

Simple and straightforward to choose…

Simple and straightforward to choose and order our bed and mattress. Charlie at Guildford could not have been more helpful

7 maggio 2026
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Risposta di Bensons For Beds - Guildford

We're happy to hear that you found it simple to order your bed and mattress. We appreciate your kind words and are so glad that our team member was helpful!

Team Bensons

Valutata 5 stelle su 5

Great service.

My son needed a new bedframe and mattress, and I needed a new mattress. We went to the Guildford branch where Zared helped us. He was very knowledgeable and helpful and very friendly.He showed us options, and talked us through them, and recommended mattress covers, and pillows. For a reasonable chare, the goods will be delivered, the bed assembled, and the mattresses put in place.Great service.

2 maggio 2026
Non scritta su invito
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Risposta di Bensons For Beds - Guildford

We're delighted to hear about the positive experience you and your son had at our Guildford branch. It's great to know that our colleague was helpful and knowledgeable, and that you are pleased with the delivery and assembly service. Thank you for your feedback!

Team Bensons

Valutata 5 stelle su 5

A good experience

We were greeted warmly, the store layout explained clearly and our questions answered. It was an easy process to order the mattress and to select a convenient delivery date. Thank you.

1 maggio 2026
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Risposta di Bensons For Beds - Guildford

Thank you for the lovely review! 😊 We’re so glad the experience was smooth from hello to delivery day—sleep easy and enjoy your new mattress! 💤🛏️

Valutata 4 stelle su 5

Guys in the store in Guildford were…

Guys in the store in Guildford were excellent

12 aprile 2026
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Risposta di Bensons For Beds - Guildford

Thanks for the great feedback! 🙌 The guys in our Guildford store will be thrilled to hear this — they love helping customers find their perfect match. Hope you’re sleeping happy,
Megan | Customer Care Specialist🛏️✨

Valutata 5 stelle su 5

Just the advice and help I needed

The enthusiastic but polite sales assistant took special care to understand my needs and provided honest, objective advice. I felt very well supported in making my choice of mattresses and was confident to make a purchase that day.

7 aprile 2026
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Risposta di Bensons For Beds - Guildford

We're happy to hear that our sales assistant understood your needs and provided objective advice. It's great to know you felt supported in choosing your mattress and confident in your purchase. Thank you for your positive feedback!

Team Bensons

Valutata 5 stelle su 5

Very helpful in the shop

Very helpful in the shop. Delivery men did a first class job removing old very heavy super king mattress and bringing the new one upstairs. Overall very pleased with the service - and keeping us informed with delivery time.

4 aprile 2026
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Risposta di Bensons For Beds - Guildford

Thanks so much! From shop to upstairs delivery, we’re delighted you’re pleased with the service ✨
Take care and we hope to see you again soon,
Megan | Customer Care Specialist

Valutata 5 stelle su 5

Helpfully in store without being pushy

Helpfully in store without being pushy. Kept informed of progress and polite and friendly delivery and assembly team

4 aprile 2026
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Risposta di Bensons For Beds - Guildford

Thank you for your feedback! 😊 We’re delighted to hear you felt supported in store without any pressure, were kept informed throughout, and that the delivery and assembly team were polite and friendly. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜

Valutata 5 stelle su 5

Great service

Great service

4 aprile 2026
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Risposta di Bensons For Beds - Guildford

Thank you! 😊 We’re really pleased to hear you received great service. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐

Valutata 5 stelle su 5

5 star experience from start to finish

5 star experience from start to finish. Salesman was extremely helpful and knowledgeable which gave us confidence we had ordered the correct bed. We were kept well informed about the delivery and the delivery men were friendly, efficient and helpful.

12 marzo 2026
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Risposta di Bensons For Beds - Guildford

Thank you so much for the wonderful 5‑star review! ⭐
We’re thrilled to hear your experience was great from start to finish. It’s fantastic that our salesman was so helpful and knowledgeable — giving you full confidence in choosing the right bed.

We’re also delighted you were kept well informed throughout and that the delivery team were friendly, efficient, and super helpful.
Thanks again for choosing us — enjoy your new bed,
Megan at Customer Care! 💛

Valutata 5 stelle su 5

All as expected

All as expected. Friendly service, nice product.

26 febbraio 2026
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Risposta di Bensons For Beds - Guildford

Thank you so much for your feedback! We really appreciate you taking the time to review us. – Megan at Customer Care

Valutata 5 stelle su 5

The store manager was very helpful and…

The store manager was very helpful and patient.

24 febbraio 2026
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Risposta di Bensons For Beds - Guildford

Really appreciate your feedback Mr Challens! Delighted the store manager took the time to support you so patiently. ⭐
Looking forward to seeing you again!
Megan at Customer Care

Valutata 5 stelle su 5

Daron was very knowledgeable and helpful

Visited the store to research buying a new bed and mattress. The choices are endless when making such a purchase but Daron was very knowledgeable and helpful which made my final choice very easy.

20 febbraio 2026
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Risposta di Bensons For Beds - Guildford

Thank you for your lovely review! 😊 We’re so pleased to hear that your visit to the store was helpful while researching your new bed and mattress. With so many options to choose from, it’s great to know that Daron’s knowledge and support made your final decision easy. We truly appreciate your feedback,
Megan at Customer Care

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