My partner and I had an excellent time in the Falkirk Bensons for Beds all thanks to the knowledgeable and charming salesman Neil. He guided us through all of the options for both beds and mattress’s... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
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I had already bought bedroom furniture from your branch in Falkirki as I am.moving up to Stirling, I called at your premises to discuss a new bed headboard and mattress,Lisa was so obliging and the a... Leggi di più
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Great service and advice. Excellent range of products. Sales people took time to discuss my requirements and were not at all pushy. Felt confident buying good quality mattresses fit for my needs at gr... Leggi di più
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Me and my partner came into the Falkirk showroom on Sunday with the intention of just looking at new beds. Steven approached us and asked what we were looking for and after explaining everything he he... Leggi di più
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Informazioni su Bensons For Beds - Falkirk690
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, Regno Unito
- 1324626500
4,9
Eccellente
421 recensioni
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Le persone hanno visualizzato anche
Wide range of mattresses and very…
Wide range of mattresses and very helpful assistant who identified what we required and showed us a range of options.
9 novembre 2025
Risposta di Bensons For Beds - Falkirk690
We’re so pleased you found the perfect mattress with the help of our knowledgeable team! It’s great to hear they guided you through the options and made the process easy.
Thank you for your positive review – Lauryn at Customer Care 💜
Robert and Anthony who delivered and…
Robert and Anthony who delivered and assembled the bed were so nice and helpful asked if there was above for me I'm so pleased with the service and would definitely recommend Bensons again.thankyou
7 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Falkirk690
We’re so pleased to hear Robert and Anthony made your delivery and assembly experience so smooth and helpful! It’s wonderful that their service left such a positive impression, and we truly appreciate your recommendation.
Thank you for your positive review Susan – Lauryn at Customer Care 💜
Great customer service
From the moment we arrived in store Neil was attentive and helpful without giving us the hard sell. He gave us excellent advice not only on the bed we purchased but also in regard to financing it.
4 novembre 2025
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that you had such a positive experience! It's great to know that you felt supported and received helpful advice during your purchase and financing process.
Your satisfaction means the world to us,
Megan at Customer Care
Excellent in store service
We went into the Falkirk Store to view a bed we had seen online, there was not a display model of the bed we had picked however we received exceptional customer service and ended up buying a different bed from the store which actually suited our needs more. People are often quick to complain but not so good at leaving positive reviews, we just wanted to let the Falkirk Store know how impressed we were with the service, thanks.
31 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We appreciate you taking the time to leave such a positive review! We're glad to hear that you were impressed with the service you received at our Falkirk store and that you found a bed that better suited your needs. Thank you again for your feedback,
Megan at Customer Care
Neil was super helpful and patient with…
Neil was super helpful and patient with us when describing our options. He made this a very comfortable, knowledgable and smooth experience in the Falkirk shop where we were able to purchase my daughter a new bed. Thank you. Would highly recommend.
21 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that you found our team member helpful and patient while exploring options. It's great that you had a comfortable and smooth experience purchasing a new bed. We appreciate your recommendation,
Megan at Customer Care!
Bed purchase The sales assistant Steven was…
The sales assistant Steven was friendly, knowledgeable and helpful without being pushy, it was a pleasure doing business with him
28 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We appreciate you sharing your positive experience. We are so glad to hear that our sales team was helpful and made your experience a pleasure.
Looking forward to welcoming you back soon,
Megan
Customer Care Team
It was a great experience
28 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We're glad you had a great experience. Thank you for sharing your positive feedback with our team; it means a lot to us.
Your satisfaction means the world to us,
Megan at Customer Care!
Sales member listen to our needs
Sales member listen to our needs. Very helpful. Didn't try to push for a sale. Jamie was excellent
29 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that the sales member listened to your needs and was helpful. We appreciate your positive feedback regarding the excellent service you received.
Take care,
Megan
Customer Care Team
Outstanding customer service.
Paul from the Falkirk store gave me the best customer service which ultimately made me want to buy a bed. He wasn't pushy, he was down to earth and extremely patient with me. Gave me all the information I required for me to made a decision.
I am looking forward to receiving my bed.
Thank you Paul, you are a credit to Benson for Beds.
18 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that you received excellent customer service at our Falkirk store. We appreciate your positive feedback and are glad you felt comfortable making a purchase. We hope you enjoy your new bed,
Megan at Customer Care
The staff were very helpful providing…
The staff were very helpful providing lots of information which helped me purchased my new bed + mattress there was no pressure for a sale at all.
20 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Falkirk690
We appreciate your feedback! We're happy to hear that our team was helpful and informative, and that you felt no pressure during your purchase. Thank you for your review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Falkirk690
We're glad that you found our team member to be helpful! Thank you for your positive review! – Lauryn at Customer Care 💜
Friendly and knowledgeable
Staff were all very friendly and knowledgeable. Spent time helping us even though we were only buying pillows. We did buy our last bed and mattress from Bensons and will definitely do so again.
18 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Falkirk690
We appreciate your kind words! We're happy to hear that you found our staff friendly and knowledgeable, and that they were helpful during your visit.
Tell a friend—we’d love to help them too!
Megan at Customer Care
Good advice and friendly staff
Very helpful staff member, asked what we were looking for and showed several options. Easy to order, arranged delivery, and removal of old mattress.
8 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We appreciate your feedback! We're happy to hear that our staff was helpful in showing you options, and that you found it easy to order, arrange delivery, and removal.
Thank you for your review – Lauryn at Customer Care 💜
Small double bed
The salesman was not at all pushy , very helpful in choosing my new bed , he made the purchase simple and easy this is my second purchase from the Falkirk store I would highly recomend this store .
14 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that your recent bed purchase was simple and easy, and that our team member was helpful and not pushy. We appreciate your recommendation and your continued business!
We hope to welcome you back again soon!
Megan at Customer Care
Staff was helpful and informative
Staff was helpful and informative. I also was given plenty of time to make my choice and wasn’t pressured with a pushy attitude
14 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We appreciate you sharing your experience. We're happy to hear that our staff was helpful and informative, and that you had plenty of time to decide without pressure. Thank you for your positive feedback! – Lauryn at Customer Care 💜
Shoutout to Neil at Falkirk branch
Shoutout to Neil at Falkirk branch. Second time we’ve dealt with him and he’s been very helpful. Really nice and friendly service. Thanks again, Neil.
4 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that you had another positive experience with our team. We appreciate your kind words and are grateful for your continued support. Thank you for your review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Falkirk690
We're delighted to hear that you found our staff friendly and the delivery prompt. We're so happy you're enjoying the new mattress, Megan at Customer Care
Risposta di Bensons For Beds - Falkirk690
Thank you for your kind words Paul! We’re thrilled you had an excellent experience.
Best Wishes,
Megan at Customer Care
We were looking for a bed and mattress…
We were looking for a bed and mattress as we were having our bedroom redecorated .Once we entered the shop and had a look around , one of the sales assistants asked if they could help . We told them specifically what type of bed we wanted but weren't sure what type of mattress we were looking for . James took us to the mattress tester and it said we were looking for a medium to firm mattress. James took us over to a mattress , specifically latex free and let us try it. The mattress we tried was a medium igel nanotech 3000 mattress. James took us to other mattresses to try but we kept referring back to the first one we tried. James gave us time to try all the mattresses , giving us information on style and what each mattress contained. We then decided to go for the first mattress that James took us to , based on the mattress tester and bought a 2+2 divan base. Throughout the process James was informative , gave us time to decide and took us through the sale process . James knew his products and competitors products well.
28 settembre 2025
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that you found exactly what you were looking for during your bedroom redecoration! We appreciate that you found our sales assistant informative and helpful when choosing your new bed and mattress. Thank you for your positive feedback.
Take care,
Megan at Customer Care
Knowledgable salesman
3 ottobre 2025
Risposta di Bensons For Beds - Falkirk690
We're happy to hear that our sales team was helpful and that you found great value and selection. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
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