Bensons For Beds - Enfield363 Recensioni 

408
TrustScore 5 su 5

4,9

Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW Enfield, London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Mark at Benson for Beds Enfield welcomed us warmly, listened well to what we required and took time explaining options and encouraged us to try beds out. He was knowledgeable, professional and friendl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff were professional and caring. They gave me very good advice on what was best and explained how specific beds could benefit me.

Valutata 5 stelle su 5

I have always used B4B whenever I need to buy a bed or a new mattress because their service and quality of products is always of a high standard. The staff in the store are knowledgeable and helpf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The sales staff that was was absolutely fantastic she knew everything that we asked about all the beds took her time explaining to us the difference between the beds, and gave us time to think what wa... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Enfield363

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 2 De Mandeville Gate Retail Park, Southbury Road, EN1 1TW, Enfield, London, Regno Unito

  • 2083632710

4,9

Eccellente

TrustScore 5 su 5

408 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(408)

25.451 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Customer care officer was very polite…

Customer care officer was very polite and helpful throughout the whole showroom process.

5 febbraio 2025
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that our customer care officer was polite and helpful during your showroom visit. Thank you for sharing your positive experience with us, Megan at Customer Care

Valutata 5 stelle su 5

Najeeb was a great helper

Najeeb was a great helper. This was the second time we went to purchase a mattress and he made us great deals. He was very sympathetic and helpful. My dad got the best deal possible with great and real recommendations of what to purchase. Highly recommend!!

2 febbraio 2025
Non scritta su invito
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that you had a positive experience! It's great to know that our team member provided excellent assistance and valuable recommendations, ensuring your dad got a fantastic deal. We appreciate your recommendation, Megan at Customer Care

Valutata 5 stelle su 5

Rushid was knowledgeable without being…

Rushid was knowledgeable without being pushy. Asked 2 questions to determine what my requirements were for mattresses, and within minutes I ended up choosing out of the 3 he showed me. Very pleasant staff members all round. Two days later I went to the Beckton Branch with my niece and they couldn't even be bothered.. "a take it or leave it" attitude.

23 gennaio 2025
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Risposta di Bensons For Beds - Enfield363

We're glad you had a positive experience and found someone helpful. We appreciate your feedback about the other branch; we will address this to ensure consistent service. Thank you, Megan at Customer Care

Valutata 5 stelle su 5

The delivery team were very considerate…

The delivery team were very considerate - even removing their boots before entering the house without being requested to do so.

20 gennaio 2025
Non scritta su invito
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that our delivery team was so considerate! We appreciate you taking the time to share your positive experience with us.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Good service

Good service

20 gennaio 2025
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Risposta di Bensons For Beds - Enfield363

Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care

Valutata 5 stelle su 5

Bought what we needed with excellent…

Bought what we needed with excellent assistance from Mark.

14 gennaio 2025
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that you received excellent assistance and found what you needed. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care

Valutata 5 stelle su 5

Enfield

Naj, our assistant, spent time explaining our options, but also left us alone to make our own choice.

15 gennaio 2025
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Risposta di Bensons For Beds - Enfield363

We appreciate you sharing your experience. We're happy to hear that our assistant provided helpful explanations while respecting your decision-making process. Thank you, Megan at Customer Care

Valutata 5 stelle su 5

The sales advisor Najeeb was very…

The sales advisor Najeeb was very helpful and polite and took time to both explain and show us round the store explaining the difference in the mattresses and bed bases.

14 gennaio 2025
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that you found the advisor helpful and polite. We appreciate you taking the time to share your positive experience in the store. Thank you for your feedback, Megan at Customer Care

Valutata 5 stelle su 5

Excellent in-store customer service

Not yet received our new mattress & divan, but wanted to highlight the excellent customer service we’ve had from the Enfield branch. We were greeted by Nilufe, who listened attentively to what we were after and gave us expert input without being a pushy salesperson or wasting our time looking at mattresses we didn’t want. She put through our order and advised us of our delivery date. When we decided to change it a few days later, her store manager Mark helped us achieve that quickly and smoothly, despite it meaning a fair bit of extra admin for the team. He tracked all to ensure the revised order was processed correctly, picking up details we’d missed in-store. Great experience so far; roll on the bed delivery!

8 gennaio 2025
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Risposta di Bensons For Beds - Enfield363

We appreciate you highlighting the excellent service you received at our Enfield branch. We're happy to hear that our team listened attentively to your needs and efficiently managed your order change. We look forward to delivering your new mattress and divan!
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Great service, great bed and a great nights sleep!

My partner and I had been procrastinating about buying a new bed and mattress for while and shopped around looking for one we both liked. Mark and Rushid made sure all of our requirements were met. Great service, great bed and a great nights sleep!

29 dicembre 2024
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that you and your partner found a bed and mattress that met your needs. We're glad our team provided great service, and you are now getting a great night's sleep! Thanks for your feedback, Megan at Customer Care

Valutata 5 stelle su 5

Enfield store

Visited the Enfield store and spoke with Michael. He is very knowledgeable and eager to help. On arrival we were greeted we then started looking at various mattresses. When we had some questions we approached Michael who suggested we try the Dreams Sleep machine (its very good!) Once we had finished the sleep appraisal the mattress we had looked at appeared to be a perfect match. We were offered drinks and some Chocolate when we sat down to do the necessary paperwork.

4 gennaio 2025
Non scritta su invito
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that you enjoyed your visit to our store. It's great to know that our team member was helpful and knowledgeable, and that you found the sleep machine useful. We appreciate you taking the time to share your positive experience!
Take care, Megan at Customer Care

Valutata 5 stelle su 5

Rushid

Rushid, who helped us with any questions we had was an excellent salesman and a true gentleman.
It was a pleasure to meet him and was one of the reasons we placed the order with him.

30 dicembre 2024
Non scritta su invito
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Risposta di Bensons For Beds - Enfield363

We're happy to hear that the assistance you received was excellent! It's wonderful to know that the service influenced your decision to place an order with us. We appreciate your feedback, Megan at Customer Care

Valutata 5 stelle su 5

The staff member Najeeb was very…

The staff member Najeeb was very helpful, knowledgeable and friendly. I did not feel pressured at all. When I told him I was still going to look elsewhere, he still held a professional composure.
I would definitely recommend this store.

28 dicembre 2024
Valutata 5 stelle su 5

Great team

Exceptional customer service, both Mark and Rushid went out of their way to help my mum and I choose a suitable mattress for my mum who has mobility issues. Their communication skills are outstanding both listening to needs and providing advice.

3 dicembre 2024
Valutata 5 stelle su 5

Fantastic experience

Fantastic experience. Rashid and Mark helped to find just the right mattress for me. They were super helpful, friendly and professional. I would recommend the store to all my friends and family.

28 novembre 2024
Valutata 5 stelle su 5

Highly recommend

Highly recommend.

All the staff were kind and courteous, never pushy, gave us as much time as we wanted to try all the mattresses. We went to the Enfield branch where Mark, who was hugely knowledge, friendly, patient, and answered all our queries. We had tried others suppliers but came back to this store a few times to “double check” we made the right choice, and we had.

Communication was excellent, as was delivery, and the aftercare service. The while process was effortless. Can’t rate Mark and the whole team highly enough. (And the matress is great too!)

8 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Returning customer

I’ve bought the same bed before 8 years ago. They still had me on record which made my transaction easy to complete and were able to find exactly what I wanted despite the bed changing its name to Sandown.
Both sales staff were very helpful and efficient.
Mark the manager was very friendly, making sure everything was in order and met my needs, which is so nice to find this day and age. Would highly recommend the Enfield branch of Bensons.

28 settembre 2024
Non scritta su invito

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