I have been delaying buying a new bed for as far back as March 2026,despite really needing one.Today Thursday 15th /010/26 around 2pm decided to visit Benson bed in Dartford just to see what option w... Leggi di più
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Karen and the team in Dartford were so kind, helpful and patient with my brother who has learning difficulties and is disabled. Karen was very knowledgeable about all Products and was abject advise u... Leggi di più
L'azienda ha risposto
The efficiency from ordering to delivery it was so easy and I was kept well informed. Delivery and assembly were done with great skill with Mark having to park in a very difficult area where I live a... Leggi di più
L'azienda ha risposto
Professional friendly service. Both in store at purchase. Experts. And following up delivery. Drivers / installers were lovely and assembled a double ottoman bed in an hour, took all the waste packagi... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Dartford420
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 8a Prospect Place, Westgate Road, DA1 1DY, Dartford, Kent, Regno Unito
- 1322287129
4,9
Eccellente
358 recensioni
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New bed
I have been delaying buying a new bed for as far back as March 2026,despite really needing one.Today Thursday 15th /010/26 around 2pm decided to visit Benson bed in Dartford just to see what option were available- I definitely didn't plan on buying on the spot.That completely change when i met the lady helping customers on the floor by the name of Georgi. She went above and beyond to guide me through the different options withour any pressure. Her friendly approach and expert advice made the whole process so simple and enjoyable. I was so impressed by her helpfullness that i ended up buying the bed there and then, without the needing to go home and deliberate!Brilliant customer service-I could not be happier with my decision
15 ottobre 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Karen and Dartford team so helpful
Karen and the team in Dartford were so kind, helpful and patient with my brother who has learning difficulties and is disabled. Karen was very knowledgeable about all
Products and was abject advise us on our purchase
4 ottobre 2026
Risposta di Bensons For Beds - Dartford420
Thank you for your wonderful review! We're thrilled to hear that Karen and the team made such a positive impact during your visit. Our goal is to provide excellent service to all our customers, and we're glad we could assist you and your brother. We look forward to seeing you again!
There was no hassle
There was no hassle. Rob, the salesman listened to us and we decided the mattress we wanted to buy with no pressure.
29 settembre 2026
Risposta di Bensons For Beds - Dartford420
Thank you for your wonderful review! We're thrilled to hear that Rob provided you with a hassle-free experience and helped you find the perfect mattress. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
The efficiency from ordering to…
The efficiency from ordering to delivery it was so easy and I was kept well informed. Delivery and assembly were done with great skill with Mark having to park in a very difficult area where I live and Alan helping with the process. Both very obliging and very careful not to damage decor up the stairs and into the bedroom.
Great experience would definitely use again.
2 ottobre 2026
Risposta di Bensons For Beds - Dartford420
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. Mark and Alan take great pride in their work, and it's fantastic to know their efforts made a difference. We look forward to serving you again in the future!
Loveliest service received at Dartford…
Loveliest service received at Dartford branch by the female attendant. Showed us a variety of beds and explained the benefits and cost differences. Thank you.
21 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Dartford420
Thank you for your wonderful feedback! We're thrilled to hear that our attendant at the Dartford branch provided you with such excellent service. It's fantastic to know that they were able to help you explore our variety of beds and clearly explain the benefits and cost differences. We appreciate your kind words!
Team Bensons
Risposta di Bensons For Beds - Dartford420
We are so happy to hear you love the comfort! We truly appreciate your positive feedback and kind words.
Team Bensons
Great service from started to…
Great service from started to finish,from showing their patience with getting the right choice of bed to fitting together.thankyou
29 agosto 2026
Risposta di Bensons For Beds - Dartford420
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our priority, and we're glad we could help you find the perfect bed. We appreciate your support and look forward to serving you again!
Shanice listen to what I needed and…
Shanice listen to what I needed and guides us for the best bed and was helpful along the whole way.
16 agosto 2026
Risposta di Bensons For Beds - Dartford420
Thank you for taking the time to leave us such a lovely review Vicki! We are so glad that Shanice was able to assist you with finding the perfect bed and provide you with exceptional service. We hope you enjoy your new purchase,
Megan | Customer Care Specialist
I thought that the service I received…
I thought that the service I received in the store from Shanice was very professional, polite and empathetic to my situation.
She was very knowledgeable on the products.
A great experience.
The delivery team were also great
23 agosto 2026
Risposta di Bensons For Beds - Dartford420
Thank you so much for leaving such a glowing review Mr Baker, we truly appreciate it! We're thrilled to hear that Shanice provided exceptional service and that our delivery team met your expectations as well. We look forward to serving you again in the future,
Megan | Customer Care Specialist
very helpful staff
21 agosto 2026
Risposta di Bensons For Beds - Dartford420
Hello Keith,
Thank you for your feedback! 😊 We're delighted to hear that you found our staff very helpful. Providing friendly, knowledgeable, and supportive service is what we strive for, and it's wonderful to know we made a positive impression.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Risposta di Bensons For Beds - Dartford420
Hey Maureen,
Thank you for your wonderful review! 😊 We're delighted to hear that everything was great from start to finish. Providing a smooth, hassle-free experience is exactly what we strive for, so it's fantastic to know we met your expectations. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist🛏️
Risposta di Bensons For Beds - Dartford420
Hi Mrs Weekes, we are so pleased you are happy with your product and the experience you have received.
Excellent service
Good service, excellent choice. Nice staff, full range of extras.
25 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Dartford420
Thank you for your lovely review! We're delighted to hear you were pleased with the service, our wide choice of products, and the support from our team. It's great to know you found everything you needed, including our range of extras. We appreciate your feedback and hope to welcome you again soon!😊
My experience at Bensons for Beds in…
My experience at Bensons for Beds in Dartford was fantastic. Karen was incredibly knowledgeable, professional, and exceptional throughout our visit. She patiently guided us around the showroom, explaining the different mattresses and helping us understand what would suit us best. I think I've become a bit of a mattress expert thanks to her—lol!
Her excellent customer service made the whole experience enjoyable and stress-free. I would definitely recommend Bensons for Beds Dartford, and especially Karen, to anyone looking for a new bed or mattress.
24 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Dartford420
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience at our Dartford store and that Karen made such a lasting impression.
We'll be sure to pass your kind words on to Karen, who will be delighted to hear how much you appreciated her exceptional customer service.
Thank you for your recommendation and for choosing Bensons for Beds. We hope you enjoy many years of comfortable and restful sleep on your new bed or mattress! 😊
Great advice and service
Great advice and service. Karen was very helpful and knowledgeable. We will definitely return to store.
22 luglio 2026
Risposta di Bensons For Beds - Dartford420
Thank you for your wonderful review! We're delighted to hear that Karen provided great advice and service during your visit. Her knowledge and helpful approach are a real asset to our team, and we're pleased she was able to help you find the right choice. We look forward to welcoming you back to the store again😊
The lady in the shop was very…
The lady in the shop was very knowledgeable, she helped us pick the best mattress for our needs
21 luglio 2026
Risposta di Bensons For Beds - Dartford420
We're so pleased to hear that our colleague was very knowledgeable and helped you pick the best mattress for your needs. Thank you for your wonderful feedback!
Team Bensons
Risposta di Bensons For Beds - Dartford420
We are so pleased to hear that you experienced good service, helpful advice, and timely delivery. Thank you for sharing your positive feedback with us!
Thank you for your positive review - Lauryn at Customer Care
Professional friendly service
Professional friendly service. Both in store at purchase. Experts. And following up delivery. Drivers / installers were lovely and assembled a double ottoman bed in an hour, took all the waste packaging away. Very happy with them all round. Highly recommend!
15 luglio 2026
Risposta di Bensons For Beds - Dartford420
We're so pleased to hear about your excellent experience with our team, both in-store and with the delivery and assembly service. It's wonderful that our drivers were efficient and took away all the packaging. Thank you for your kind words!
Team Bensons
Highly recommend
Had a great experience Shanice, was caring very knowledgeable, and professional, and walked us thru the whole process
18 luglio 2026
Risposta di Bensons For Beds - Dartford420
We're so pleased to hear you had such a great experience and that our team member was caring, knowledgeable, and professional, guiding you through the entire process. Thank you for your kind feedback!
Team Bensons
I purchased a bed with an igel mattress…
I purchased a bed with an igel mattress but unfortunately the mattress was way too firm & I was waking up in pain every morning plus there wasn’t enough give in it to allow for a metal plate in my shoulder. Bensons were very helpful & efficient in exchanging the mattress for something more suitable. I now have an Eve mattress which is so much better for my needs.
The delivery men were really good too, they were polite helpful & courteous they also gave good advice on how to let the mattress settle. I would definitely use bensons again.
16 luglio 2026
Risposta di Bensons For Beds - Dartford420
We're delighted to hear that our team was helpful and efficient in exchanging your mattress for a more suitable one. It's wonderful to know that your new mattress is providing you with much better comfort. We also appreciate your kind words about our delivery team.
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