We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Leggi di più
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Amanda at Crewe Grand Junction Retail park was so helpful. Advised us really well but not pushy at all, let us think about things before committing to a new mattress.
L'azienda ha risposto
Just ordered a new mattress online however could not have picked it without the help from Amanda at the Crewe store this morning who helped us choose.
L'azienda ha risposto
The salesman in the shop was extremely helpful and offered all possible options of beds to cover our needs. He was also very friendly. We were kept up to date of all steps during the processing of the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Crewe641
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Regno Unito
- 1270213967
4,9
Eccellente
206 recensioni
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Le persone hanno visualizzato anche
A very easy decision
We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour of the shop allowing us along the way to make up own minds as we went along. It was July when we were ready for delivery, John had an offer which he applied and 3 days ago we took delivery. The guys who delivered the bed were quick, efficient and very polite taking all the packaging away too. We have had 3 nights of very comfortable sleep, thank you.
30 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
A great experience from beginning to end
The salesman in the shop was extremely helpful and offered all possible options of beds to cover our needs. He was also very friendly. We were kept up to date of all steps during the processing of the order. The delivery was spot on and the left the beds right in the bedroom. The delivery team was also also friendly. And the quality of beds is great, all at a very reasonable price. Highly recommend them for any beds needs
25 luglio 2026
Risposta di Bensons For Beds - Crewe641
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience from start to finish. It's wonderful to know that our salesperson was extremely helpful, friendly, and took the time to explore all the available options to help you find the right beds for your needs.
Thank you for your kind recommendation. We truly appreciate your feedback and your support, and we hope you enjoy many comfortable nights on your new beds! 😊
Just ordered a new mattress online…
Just ordered a new mattress online however could not have picked it without the help from Amanda at the Crewe store this morning who helped us choose.
24 luglio 2026
Risposta di Bensons For Beds - Crewe641
Thank you for your lovely feedback! We're delighted Amanda at our Crewe store was able to help you find the right mattress. We'll be sure to pass on your kind comments to her. We hope you enjoy your new mattress, and thank you for choosing us! 😊
Nothing too much trouble
Nothing too much trouble, Amanda listened to our exact needs, a great customer centric experience
22 luglio 2026
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear that our team member listened to your exact needs and provided such a great customer-centric experience. Thank you for your kind feedback!
Team Bensons
Great experience at Crewe Grand Junction Retail…
Amanda at Crewe Grand Junction Retail park was so helpful. Advised us really well but not pushy at all, let us think about things before committing to a new mattress.
22 luglio 2026
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear that our team member was so helpful and advised you well without being pushy. It's wonderful that you were given the space to think before committing to a new mattress.
Thank you for your review - Lauryn at Customer Care 💜
Excellent customer service
Excellent customer service, highly recommend. Couldn’t do enough for me.
15 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Crewe641
We're so pleased you experienced excellent customer service and that our team couldn't do enough for you. Thank you for your high recommendation!
Team Bensons
Risposta di Bensons For Beds - Crewe641
We are so pleased you found our team good and very friendly. We truly appreciate your kind words and positive feedback!
Team Bensons
The staff were helpful showroom nice
12 luglio 2026
Risposta di Bensons For Beds - Crewe641
We are so pleased to hear that you found our staff helpful and our showroom nice. We truly appreciate your kind words and positive feedback!
Good service The delivery was very rushed and only…
The delivery was very rushed and only just made the time slot. Driver came in onto new carpets with outdoor shoes on. Otherwise everything else was spot on
9 luglio 2026
Risposta di Bensons For Beds - Crewe641
We appreciate your feedback regarding the delivery timing and the driver's footwear. We are addressing these points with our team to improve our service.
The salesman was helpful and not pushy…
The salesman was helpful and not pushy on advised when asked after initial meet and greet.
8 luglio 2026
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear that our salesman was helpful and not pushy after your initial meet and greet. Thank you for your kind feedback!
Great delivery
The delivery guys we so helpful, polite, friendly and put the beds in separate rooms for me, great I'm a very happy customer
2 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear that our delivery team was helpful, polite, and friendly, and that they placed your beds in separate rooms. It's wonderful that you're a very happy customer!
Team Bensons
Risposta di Bensons For Beds - Crewe641
We're so happy to hear that the delivery was easy and that your son loves his top-quality new bed!
Team Bensons
Welcoming and friendly staff.
27 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear that you found our staff welcoming and friendly. Thank you for sharing your positive experience with us.
Team Bensons
This was an excellent experience
This was an excellent experience, from the moment we entered the Crewe store. Jonathan was so helpful, without rushing us or pushing us. The communication after our order was very good. The delivery was on time and the assembly was perfect. Highly recommend
24 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear you had an excellent experience from the moment you entered our store. It's wonderful that our team was helpful and that communication was very good. Thank you for your high recommendation!
Team Bensons
Risposta di Bensons For Beds - Crewe641
We're so pleased you found our delivery team quick, professional, and pleasant. Thank you!
Team Bensons
Good communication and service
Good communication with us emails regularly updating the delivery status. 2 hour window to deliver so not waiting around all day and a call at least 30 minutes before they arrived. Came on time for delivery of the bed. Staff polite and friendly.
4 giugno 2026
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear our communication and delivery process met your expectations! It's wonderful that our team was polite and friendly. Thank you for your positive feedback.
Team Bensons
Fabulous service
I was extremely pleased with the help from the sales lady at the shop in Crewe. The delivery team went the extra mile without being asked and the new bed is excellent.
21 maggio 2026
Risposta di Bensons For Beds - Crewe641
We're so pleased you received excellent help from our sales team and that your delivery experience was great. We're glad you love your new bed!
Team Bensons
Good experience. On time delivery
Patience showed and given time to select right bed and amended order when requested. On time delivery. Good quality bed.
10 maggio 2026
Risposta di Bensons For Beds - Crewe641
We're so happy you had time to select the perfect bed and that we could amend your order. We're glad delivery was on time and you love your quality bed!
Team Bensons - Jess
Excellent service
Excellent service, the guys who delivered my wardrobe were very friendly and helpful, first class customer service, would highly recommend Benson for beds, I also purchased beds from the company, absolutely first class service start to finish. Thank you.
13 maggio 2026
Risposta di Bensons For Beds - Crewe641
We're so pleased to hear about your excellent experience! It's wonderful that our delivery team was friendly and helpful. Thank you for your kind words and continued support.
Team Bensons - Jess
Excellent service
Excellent service , on time and product is excellent quality .Professional delivery drivers.
5 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Crewe641
We appreciate you sharing your feedback! We're happy to hear that you received excellent service, timely delivery, and a product of excellent quality from professional delivery drivers.
Team Bensons
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