The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Leggi di più
L'azienda ha risposto
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
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The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Leggi di più
L'azienda ha risposto
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Leggi di più
L'azienda ha risposto
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Leggi di più
L'azienda ha risposto
Well what a great experience! Things have certainly moved on with Benson's since I bought from them in 2019. Appreciated the messages confirming the date promised was still honoured. Messages confirmi... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Regno Unito
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The lady In Bensons for Beds Chippenham, really helped us to find a bed that could be delivered quickly as we are soon expecting a baby and urgently needed a new bed after our old one had broke. The lady helped us look at each option for a quick delivery and eventually we found a great bed, amazing customer service, truly going above and beyond to help us.
Customer service was very good. No waiting about. Products explained professionally. Show room was inviting.
The sales lady was very helpful, knowledgeable but no pressure sale which I love. Went to dreams straight after to compare before making a decision. We certainly didn’t get looked after in the same way in dreams so went straight back to bensons and bought the mattress
Great advice on the types of bed bases available and mattresses, honest about discount offers, more than knowledgeable on products.
The sales representative was interested in my needs she asked specific questions to make sure my needs and shopping experience was enjoyable and I was satisfied with my choices. Very professional and friendly lady.
Amazing choice of beds and mattresses to try. Very knowledgeable and pleasant lady to help us.
Informed management provided excellent information
Very helpful staff. Wide choice of beds and mattresses and good advice given
My partner and I had in mind a bed that we found on the website and was going to order it ourselves online. HOWEVER, we are so so happy we went into the store and was assisted by a lovely women named Lisa! Lisa was so attentive, knowledgeable, warm and caring! You couldn't of asked for a better assistance! Honestly, absolutely amazing. She needs a raise! Woo thank you so much Lisa :)

Risposta di Bensons For Beds - Chippenham375

Risposta di Bensons For Beds - Chippenham375
Very helpfull showed us all the discounts and the different bed and mattresses we could have.

Risposta di Bensons For Beds - Chippenham375
Staff was very helpful.. Only negative is the delivery waiting time!! 5 weeks but signs in store were saying usually in 7 days,,, I can hope that it may come forward but willing to wait..

Risposta di Bensons For Beds - Chippenham375
The sales person Lisa stayed after hours to help us and was very helpful I had been to M&S John Lewis and Next and no one gave me the expert advice Lisa gave us. And all with a no trouble attitude I was so impressed. Thank you

Risposta di Bensons For Beds - Chippenham375
We just bight a couple of mattresses. Vacuum packed, compact and in stock and yet it takes THREE WEEKS for delivery

Risposta di Bensons For Beds - Chippenham375

Risposta di Bensons For Beds - Chippenham375
After visiting a competitor store a few doors away and being completely dissatisfied, I made two visits to Bensons. Both times the staff was knowledgable, patient and very helpful.

Risposta di Bensons For Beds - Chippenham375
Jeff was quite pleasant and very knowledgeable. All in all, an very good experience.

Risposta di Bensons For Beds - Chippenham375
It was a good job I had done my research on the internet as the salesman wasn't interested in us at all. Poor selection of single mattresses. Will shop online in future and not bother going to your shop.

Risposta di Bensons For Beds - Chippenham375
We wanted some advice on bedroom furniture. Staff were extremely helpful and knowledgeable.
Ordered the furniture we wanted, plus bunk beds and mattresses.

Risposta di Bensons For Beds - Chippenham375
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