The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Leggi di più
L'azienda ha risposto
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Leggi di più
L'azienda ha risposto
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Leggi di più
L'azienda ha risposto
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Leggi di più
L'azienda ha risposto
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff was very helpful.. Only negative is the delivery waiting time!! 5 weeks but signs in store were saying usually in 7 days,,, I can hope that it may come forward but willing to wait..

Risposta di Bensons For Beds - Chippenham375
The sales person Lisa stayed after hours to help us and was very helpful I had been to M&S John Lewis and Next and no one gave me the expert advice Lisa gave us. And all with a no trouble attitude I was so impressed. Thank you

Risposta di Bensons For Beds - Chippenham375
We just bight a couple of mattresses. Vacuum packed, compact and in stock and yet it takes THREE WEEKS for delivery

Risposta di Bensons For Beds - Chippenham375

Risposta di Bensons For Beds - Chippenham375
After visiting a competitor store a few doors away and being completely dissatisfied, I made two visits to Bensons. Both times the staff was knowledgable, patient and very helpful.

Risposta di Bensons For Beds - Chippenham375
Jeff was quite pleasant and very knowledgeable. All in all, an very good experience.

Risposta di Bensons For Beds - Chippenham375
It was a good job I had done my research on the internet as the salesman wasn't interested in us at all. Poor selection of single mattresses. Will shop online in future and not bother going to your shop.

Risposta di Bensons For Beds - Chippenham375
We wanted some advice on bedroom furniture. Staff were extremely helpful and knowledgeable.
Ordered the furniture we wanted, plus bunk beds and mattresses.

Risposta di Bensons For Beds - Chippenham375

Risposta di Bensons For Beds - Chippenham375
Jeff the store manager was great and extremely helpful. I would give the store 5 out of 5 if it was just based on the in-store customer service. It’s only a 4 out of 5 because of the slow delivery time to get a bed frame delivered to central London.

Risposta di Bensons For Beds - Chippenham375
I spoke to Jeff about different beds and mattresses and he was really brilliant 🤩
I bought an ottoman bed and my partner is going to get both a new bed and mattress as I said how good he was.
Absolutely first class service and would highly recommend.

Risposta di Bensons For Beds - Chippenham375
The salesman Jeff was very informative, showed us many variations within our requirements and at no time was pushy. We thought that selecting a new mattress would involve numerous visits to different shops in order to find the one we needed. Not true overall it was a good experience and we are satisfied that Jeff helped us make the right choice.

Risposta di Bensons For Beds - Chippenham375
Excellent staff who provided advice which aided in making decision.

Risposta di Bensons For Beds - Chippenham375
Helpful staff who were instantly available to answer questions but didn't intrude, a tricky balance. They respected our budget. There was a perfect mattress for us but not in the sale. Helpful lady advised us to keep an eye on the website. Found it in sale a few weeks later, went back and bought it. Not delivered yet but very happy with shopping experience and price.
Far better than a nearby competitor we visited which was not a good experience at all!

Risposta di Bensons For Beds - Chippenham375
Ollie showed me the mattress that I was interested in, explained its benefits and let me try it out. He then explained the order and delivery procedure. Very friendly and efficient.

Risposta di Bensons For Beds - Chippenham375
30.5 23 Chippenham 375
Very lovely staff willing to give time for us to decide explained everything in detail and answered all our questions and queries
Wonderful display of every make of beds in shop
Would recommend to anyone who
wants to purchase a mattress or new bed a truly good experience

Risposta di Bensons For Beds - Chippenham375
Your member of staff Lisa made.it memorable for me.
She was so kind and patient with me dithering over what frame, headboard & mattress. Just so helpful and she didn't make me feel silly at all!! Well done to Lisa!

Risposta di Bensons For Beds - Chippenham375
Had a faulty mattress from bensons but customer service was excellent and have sorted out any issues we had so re ordered a new one from them
Jeff was very patient and accomodating. He was able to get us all the information we needed to make our decision.
Professional, helpful, friendly staff, from the moment I walked through the door until my order was delivered.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.