A clean, bright and spacious shop, with staff that were polite, helpful, but not pushy. Understood what we wanted and listened and offered advice when and where needed, made for a good experience, sho... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
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Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon... Leggi di più
L'azienda ha risposto
Excellent service from Benson's, right through from entering the store to the bed being delivered. Well done Benson's.
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Chippenham375
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Regno Unito
- 1249659881
4,8
Eccellente
227 recensioni
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Le persone hanno visualizzato anche
Excellent service from Benson's
Excellent service from Benson's, right through from entering the store to the bed being delivered. Well done Benson's.
19 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Staff knowledge and easy to understand…
Staff knowledge and easy to understand , very friendly, Jo was extremely helpful, and throughout the visit
23 luglio 2026
Risposta di Bensons For Beds - Chippenham375
Thank you for your wonderful review! We're delighted to hear that you found our team friendly, knowledgeable, and easy to understand throughout your visit.
It's especially great to know that Jo was extremely helpful and provided excellent support every step of the way. We'll be sure to pass on your kind feedback to her and the team.
Thank you for choosing Bensons for Beds. We hope you enjoy your new purchase and look forward to welcoming you back in the future! 😊
Excellent service
Excellent service throughout highly recommended the Chippenham Store Sharon the sales advisor was really helpful & knowledgeable. The delivery was on time and 2 very professional drivers delivered the goods
17 luglio 2026
Risposta di Bensons For Beds - Chippenham375
We're so pleased to hear you received excellent service throughout your experience. It's wonderful that our sales advisor was really helpful and knowledgeable, and that your delivery was on time with professional drivers.
A clean
A clean, bright and spacious shop, with staff that were polite, helpful, but not pushy. Understood what we wanted and listened and offered advice when and where needed, made for a good experience, shop.
22 luglio 2026
Risposta di Bensons For Beds - Chippenham375
We're so pleased to hear that our shop was clean, bright, and spacious, and that our staff were polite and helpful without being pushy. It's wonderful that they understood your needs and offered advice, making for a good experience.
Thank you for your review - Lauryn at Customer Care 💜
The sales lady was very helpful
The sales lady was very helpful, but there was a nan in the shop hoovering. We could barely hear ourselves think!
He knew we were struggling but continued. I could see the sales lady was quite upset by this man's behaviour.
21 luglio 2026
Risposta di Bensons For Beds - Chippenham375
We appreciate you sharing your experience. We are concerned to hear about the disruption caused by the cleaning and how it impacted your visit. We are addressing this internally to ensure a more pleasant environment for all our customers.
Thank you for your positive review - Lauryn at Customer Care
Risposta di Bensons For Beds - Chippenham375
We're so pleased to hear that you experienced good service and quick delivery with us. Thank you for your kind words!
Great customer service from Malcolm
Malcolm really listened to what I was looking for in my new bed and made the selection process very enjoyable and reassuring.
Many thanks
21 giugno 2026
Risposta di Bensons For Beds - Chippenham375
We are so pleased our team listened and made your selection process enjoyable and reassuring. We appreciate your kind words!
Team Bensons
Jeff was amazingly patient and helpful…
Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon as we entered the store. Our experience couldn’t have been better, thank you!
1 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Chippenham375
We are so pleased to hear you had such a wonderful experience in our store! It's great that our team was patient and helpful, making you and your family feel welcomed. Thank you for your kind feedback!
Team Bensons
Great customer service
Great customer service. Sharon was excellent in providing us with all the information and details we needed.
17 giugno 2026
Risposta di Bensons For Beds - Chippenham375
We're so pleased our team provided excellent service and all the information you needed. Thank you for your kind feedback!
Team Bensons
Malcolm was great at providing us with…
Malcolm was great at providing us with the information we needed as well as the space to think and properly consider our puchase.
21 maggio 2026
Risposta di Bensons For Beds - Chippenham375
We're so glad to hear our team provided helpful information and allowed you space to consider your purchase thoroughly. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service in store and during delivery. In store Sharon was very friendly and helpful. Got us the best deal for our little girls bedroom.
Communication was great throughout. Delivery service was great. Kept us informed and delivered on time. Could not fault whole process. Thank you
30 maggio 2026
Risposta di Bensons For Beds - Chippenham375
We're so pleased to hear you received excellent service in-store and during delivery. It's wonderful that our team helped find the best deal and kept you informed. Thank you for your positive feedback!
Team Bensons
Managed to be served by the store…
Managed to be served by the store manager Jeff . Super helpful & very friendly whilst trying to sort a new bed & mattress for an elderly relative.
27 maggio 2026
Risposta di Bensons For Beds - Chippenham375
We're so pleased to hear our manager provided such helpful and friendly service while assisting with your relative's new bed and mattress. Thank you for your kind words!
Team Bensons
Great service and help
Jeff the manager in Chippenham was brilliant, couldn't have been more helpful.
23 maggio 2026
Risposta di Bensons For Beds - Chippenham375
We're so happy to hear about your positive experience. We appreciate your kind words.
Team Bensons
Really helpful from store to delivery
Really helpful from store to delivery, and after. Informative and I feel like I got a good deal. Very happy with my investment on two mattresses and a small double. Took the stress away. Well done Bensons and thanks
25 maggio 2026
Risposta di Bensons For Beds - Chippenham375
We're so pleased to hear about your positive experience from store to delivery! It's wonderful that our team was informative and helped you feel you received a good deal. Thank you for your kind words!
Team Bensons
Their friendliness.
Their friendliness and interest in understanding and satisfying a customers needs.
21 maggio 2026
Risposta di Bensons For Beds - Chippenham375
We're so glad our team's friendliness and dedication to your needs shone through! Thank you.
Team Bensons - Jess
Because when unpacking the bed a…
Because when unpacking the bed a caster was damaged and unable to put the bed together but in fairness when got in touch with the company they put one in the post so waiting to get the part
12 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Chippenham375
We appreciate you letting us know about the damaged caster. We are glad we could promptly send a replacement part for you. We hope you receive it soon to assemble your bed.
Team Bensons
We chose Bensons Bed because we had…
We chose Bensons Bed because we had bought a bed from them before and it had served us well. They were very helpfu in giving us good advise on various makes of matress. Delivered on time quickly and professionally. Would choose them again.
8 maggio 2026
Risposta di Bensons For Beds - Chippenham375
We're happy to hear that our beds have served you well! It's great that our team provided helpful advice on mattresses and that the delivery was prompt and professional. Thank you for choosing us again!
Team Bensons
Excellent Service
Excellent service right the way through from purchase to delivery!
Thank you 😊
30 aprile 2026
Risposta di Bensons For Beds - Chippenham375
We're happy to hear you received excellent service from purchase to delivery! Thank you for your positive feedback; it really means a lot to us!
Team Bensons
Glad we bought from Benson chippenham
Lots of information from buying to delivery
Excellent delivery drivers
25 aprile 2026
Risposta di Bensons For Beds - Chippenham375
Lovely to hear — clear information and excellent delivery is exactly what we aim for!
Thanks again for choosing us — enjoy every cosy moment!
Igel nano 4000i plush top mattress, Chippenham store
popped into Bensons for beds,just to have a look,was going to compare with another bed shop,that didn't happen in the end,as my hubby and myself settled for the igel nano 4000i plush top mattress, having had this mattress for a month now,we can honestly say we have had the best nights sleep ever,don't feel anything when one of us turns over.
Brilliant help from,Jeff and team no pressure into making,any purchases,all very professional,and very helpful,right down to the delivery, communication all the way through, absolutely excellent service, very highly recommended.credit to the company,5+stars.
22 marzo 2026
Risposta di Bensons For Beds - Chippenham375
Best nights’ sleep ever? That’s what we love to hear! Thanks for the 5+ stars 🙌
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
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