From start to finish Bensons beds have been brilliant. Mike at the Pontprennau store was incredibly helpful and I felt fully informed every step of the way. Your delivery driver and colleague was also... Leggi di più
Sede
Cambia sedeUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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I would recommend anyone buying a bed from Bensons for beds the salesman was more than helpful and the matress is the most comfortable I've had. The delivery was spot on time and they were very friend... Leggi di più
L'azienda ha risposto
Very helpful staff member (Joanna) at the store. She was very knowledgeable & listened to all our needs. Many emails reminding us of delivery dates etc - maybe too many?! No problems with the actu... Leggi di più
L'azienda ha risposto
We were served by Liz a very experienced, helpful and lovely lady at the Cardiff Gate store. We were able to use the machine to ascertain which mattresses were going to be most suitable. Liz then sho... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Cardiff Gate
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Regno Unito
- 2920541950
4,8
Eccellente
442 recensioni
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A brilliant service
From start to finish Bensons beds have been brilliant. Mike at the Pontprennau store was incredibly helpful and I felt fully informed every step of the way. Your delivery driver and colleague was also very helpful and friendly. A brilliant service.
18 luglio 2026
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I would recommend anyone buying a bed…from Bensons for Beds
I would recommend anyone buying a bed from Bensons for beds the salesman was more than helpful and the matress is the most comfortable I've had. The delivery was spot on time and they were very friendly
15 luglio 2026
Risposta di Bensons For Beds - Cardiff Gate
Thank you for your fantastic review! We're delighted to hear that our salesperson was so helpful and that you're enjoying the most comfortable mattress you've ever had.
It's also wonderful to know that your delivery arrived right on time and that our delivery team were friendly and professional. Thank you for your recommendation! We hope you enjoy many years of comfort and restful sleep! 😊
Laura was wonderful in her advise and…
Laura was wonderful in her advise and knowledge. Good choice of stock in shop.
23 luglio 2026
Risposta di Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! We're delighted to hear that Laura's advice and product knowledge helped make your shopping experience such a positive one. Our team is passionate about helping customers find the right bed and mattress, so it's fantastic to know that Laura was able to provide the support and guidance you needed.
We'll be sure to pass your kind comments on to Laura, who will be delighted to receive your feedback.
We’d love to serve you again in the future💖
From the point of arrival at the store…
From the point of arrival at the store to the point of delivery and installation of the mattress I experienced the best of service. I would highly recommend this company,
5 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Cardiff Gate
Thank you for your fantastic feedback! We're delighted to hear that you received excellent service from your initial visit to the store right through to the delivery and installation of your mattress. Your recommendation means a great deal to us, and we're so pleased that our team could make your experience such a positive one. Enjoy your new mattress, and thank you for choosing us! 😊
Excellent bed and extremely…
Excellent bed and extremely comfortable. Staff at the store were vey helpful and polite. Delivery was spot on.
20 luglio 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so pleased to hear that your bed is excellent and extremely comfortable. It's wonderful that our store staff were very helpful and polite, and that the delivery was spot on! Thank you for your feedback!
Team Bensons
Risposta di Bensons For Beds - Cardiff Gate
We're so pleased you were attended to quickly and found our staff polite and helpful. Thank you for your kind feedback!
Great service & very pleased with the…
Great service & very pleased with the mattresses we purchased
14 luglio 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so pleased to hear you received great service and are very happy with the mattresses you purchased! Thank you for sharing your positive feedback.
We were served by Liz a very…
We were served by Liz a very experienced, helpful and lovely lady at the Cardiff Gate store. We were able to use the machine to ascertain which mattresses were going to be most suitable. Liz then showed us the most suitable mattresses and helped us make our final choice. Nothing was too much trouble.
4 luglio 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so pleased to hear our team member provided such experienced and helpful service at the Cardiff Gate store. It's wonderful that they assisted you in using the machine and finding the most suitable mattresses, making your final choice easy.
A good level of service throughout. Graham in the store was very helpful
Graham in the store was very helpful, guiding us through options to suit our requirements and in after sales advice. Communications via email were timely and informative. The delivery was slightly outside the stated time window but on the hottest day of the year so far was understandable.
28 giugno 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so glad to hear you had a positive experience with our team and found our communications helpful. We appreciate your understanding regarding the delivery time. Thank you for your wonderful feedback!
Team Bensons
Risposta di Bensons For Beds - Cardiff Gate
Thank you for your positive feedback!
Risposta di Bensons For Beds - Cardiff Gate
We're glad our team was informative, patient, and friendly. Thank you!
Team Bensons
Very helpful staff member (Joanna) at…
Very helpful staff member (Joanna) at the store. She was very knowledgeable & listened to all our needs.
Many emails reminding us of delivery dates etc - maybe too many?!
No problems with the actual delivery - staff were polite, tidy & arrived on the allocated time slot.
22 giugno 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so glad to hear our team member provided excellent assistance and listened to your needs. It's wonderful that the delivery was smooth and timely. We appreciate your feedback regarding the email frequency.
Team Bensons
First Class Service from sale through…
First Class Service from sale through to delivery and installation. Highly recommended.
29 maggio 2026
Risposta di Bensons For Beds - Cardiff Gate
We're delighted you experienced first-class service from sale to installation. Thank you for your high recommendation!
Team Bensons
Laura's and Benson Beds gave a good experience.
The Lady that looked after me Laura was extremely attentive, friendly and knowlegeable. The store in Cardiff Gate was extremely well laid out. Clean and tidy.
4 giugno 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so pleased to hear about your positive experience at our Cardiff Gate store. It's wonderful that our team was attentive and knowledgeable.
Team Bensons
The assistant listened to what I…
The assistant listened to what I wanted, then showed me the relevant options, along with current special offers, so I was able to quickly make a choice.
28 maggio 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so pleased our assistant listened to your needs, showed relevant options, and highlighted special offers, making your choice quick and easy!
Team Bensons
All the staff we dealt with were very…
All the staff we dealt with were very polite ,informative and helpful. Deliveries went very smoothly and kept to timings.
The exchange process was straightforward and we now have a very comfy mattress....Slumberland air memory 6 medium.
23 maggio 2026
Risposta di Bensons For Beds - Cardiff Gate
We're so pleased our staff were polite and helpful, and that deliveries went smoothly. It's wonderful you now have a very comfy mattress!
Team Bensons
Mattress is not suitable for the bed…
Mattress is not suitable for the bed base and now we have a health hazard if we want to use the features of the ottoman bed base.
9 maggio 2026
Risposta di Bensons For Beds - Cardiff Gate
We’re really sorry for the inconvenience this has caused. We understand how concerning this situation is and have contacted you today to look into this further.
Thank you for your patience.
Excellent service!
As soon as my wife Su and I entered the Benson Beds store, at Cardiff Gate we were welcomed by various members of staff. Then we were approached by a lady by the name of Jo. She made us feel that we were valued potential customers. Jo went out of her way to be helpful and explained the various mattresses available to us. We made our choice and Jo completed the sale smoothly. Jo is a credit to Benson beds. We were very impressed with the manner in which she dealt with us. Thank you.
3 maggio 2026
Risposta di Bensons For Beds - Cardiff Gate
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that Jo made you feel so welcome and valued from the moment you arrived at our Cardiff Gate store. Her willingness to go the extra mile and clearly explain the options clearly made a lasting impression, and we couldn’t agree more—she’s a real credit to Bensons Beds. We’ll be sure to pass on your kind words. Enjoy your new mattress, and thank you again for choosing us! 🛏️✨
Excellent sales staff, efficient and knowledgable
The actual outlet experience was very good with attentive and knowledgeable staff.
The delivery experience was not as good.
3 maggio 2026
Risposta di Bensons For Beds - Cardiff Gate
We're happy to hear that you enjoyed our staff's attentiveness and knowledge at the outlet. We appreciate your feedback regarding the delivery experience, and we'll look into it.
Team Bensons
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