Brilliant service from Rachel. She wasn’t pushy, but really helped us to choose the right bed. We would wholeheartedly recommend this company and Cannock in particular. Thank you for giving us such a... Leggi di più
Sede
Cambia sedeUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... Leggi di più
L'azienda ha risposto
Very nice in shop experience with Rachel made us welcome explained when asked differant questions nicely set out shop floor. only thing missing was being offered a cup of coffe like other bed reta... Leggi di più
L'azienda ha risposto
I had great service from this company. I have used a competitor for years but last time I received a sub-standard product delivered by the most obnoxious driver I have ever encountered. By contras... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Cannock
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, Regno Unito
4,8
Eccellente
98 recensioni
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Le persone hanno visualizzato anche
We were listened to about what we…
We were listened to about what we needed. We weren't pressured into anything. Environment was friendly, welcoming and relaxed.
25 settembre 2025
Risposta di Bensons For Beds - Cannock
Thank you for your lovely feedback!
We’re glad you felt listened to and comfortable throughout your visit. Creating a friendly and relaxed environment is very important to us, and we’re happy it made a difference for you!
Take care,
Megan at Customer Care
Risposta di Bensons For Beds - Cannock
We're happy to hear that your experience was easy and straightforward. We appreciate your feedback very much.
Thank you,
Lauryn at Customer Care.
The fantastic customer service
20 settembre 2025
Risposta di Bensons For Beds - Cannock
We appreciate you taking the time to share your experience with us; we are so happy to hear you received fantastic customer service.
Thank you,
Lauryn at Customer Care.
Professional,friendly service
22 agosto 2025
Risposta di Bensons For Beds - Cannock
Thank you for your kind words! We pride ourselves on providing professional and friendly service to all of our customers. It's our pleasure to make sure you have a positive experience with us.
Risposta di Bensons For Beds - Cannock
We appreciate your kind words Mrs White! It's great to know our staff and service met your expectations. Thank you for your positive feedback, Megan at Customer Care
Excellent display of mattresses and beds
We were taken care of by Emma who was very professional and knowledgeable. We were very happy with our purchase and 0% finance was nice option.
22 luglio 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
Thank you for choosing our business and for taking the time to leave this amazing review! Emma is one of our top team members and we are thrilled that she provided you with exceptional service. We are glad you are happy with your purchase and our financing options. We appreciate your support, Megan at Customer Care
Great service from bensons
Your Cannock store staff were amazing they helped my elderly mother get the bed she wanted they were extremely friendly and made the experience a great one this along with the delivery service which filled all expectations and those guys were polite and friendly too well done bensons I will definitely recommend you to everyone in future 😁👍
26 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
Thank you for your wonderful review! We are thrilled to hear that our staff at our Cannock store went above and beyond to assist your mother and make her experience a great one. We pride ourselves on providing excellent customer service and we are so happy to have exceeded your expectations. Thank you for choosing Bensons, we appreciate your recommendation and look forward to seeing you again in the future! Megan at Customer Care
BENSONS FOR BEDS is a great company to…
BENSONS FOR BEDS is a great company to but a bed from very easy lots on offer very good prices excellent service and delivery service cant say enough good things about them great company
1 luglio 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
Thank you for your positive review! We strive to provide a wide selection at affordable prices and exceptional service for our customers. We're glad you had a great experience shopping with us and we appreciate your support, Megan at Customer Care
Excellent customer service
All of the staff looked after us by helping my mom to choose her new bed. Everything was explained and we were made to feel welcome.
11 giugno 2025
Risposta di Bensons For Beds - Cannock
We're delighted to hear that our team provided excellent care in helping your mom select her new bed Leigh. We're glad you felt welcome and that everything was explained well. Take care, Megan at Customer Care.
Great experience
Staff were friendly, helpful and knowledgeable without the hard sell. Emma, who served us knew and was passionate about the products.
From browsing to delivery to assembly, the process was easy
13 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
We're happy to hear that our team was helpful and knowledgeable, and that you found the process easy from start to finish. We appreciate your positive feedback Mr Martin, Megan at Customer Care
Friendly informative staff
Friendly informative staff. Swift and easy transaction.
9 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
We appreciate you taking the time to leave us a review. We're happy to hear that our staff was informative and friendly, and your transaction was swift.
Take care, Megan at Customer Care
The lovely lady Rachel who served me…
The lovely lady Rachel who served me answering any questions had and was so helpful
7 giugno 2025
Risposta di Bensons For Beds - Cannock
We're happy to hear that you found our team member so helpful and that they were able to answer your questions. We appreciate your positive feedback! Take care, Megan at Customer Care
Risposta di Bensons For Beds - Cannock
We appreciate your kind words! We are happy to hear that you found our team friendly and helpful, and that you did not feel rushed. Take care, Megan at Customer Care
Excellent service from shop to…
Excellent service from shop to delivery. ALL staff friendly, helpful and polite.
30 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
We appreciate your kind words regarding the excellent service from our shop to delivery. We are so glad you found our staff friendly, helpful, and polite. Thank you, Megan at Customer Care
Brilliant
My customer rep was Suzanne, and the overall experience was brilliant from start to finish.
26 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
We're happy to hear that your experience was brilliant. We appreciate you taking the time to share your positive feedback with us; it means a lot to our team! Thank you, Megan at Customer Care
Terrible service from start to finish
Terrible service from the very beginning.
Mistakes from sitting in the shop, getting the price wrong, delays and changing delivery dates, then a delivery no show (due to an error with their system apparently) resulting in us having to sleep on the floor for 10 days due to taking our bed down expecting delivery which did not arrive.
Then finally when it does arrive, the product was dirty and the delivery guys did not deliver to the room.
Shocking service!
16 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
We're very sorry to hear about the issues you experienced, from the initial order mistakes and delivery problems to the condition of the product upon arrival and delivery to the room. We appreciate you bringing this to our attention, and we'll review our processes. Megan at Customer Care
Suzanne was very helpful
Suzanne was very helpful, polite and patient, listened to our needs and explained everything to us without being pushy
13 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Cannock
Thank you for your kind words, ! Our team aims to provide helpful and informative assistance without being pushy. We're glad we could meet your needs. See you again soon!
The purchasing experience
The whole purchasing experience in store was enjoyable without being overdone
7 maggio 2025
Risposta di Bensons For Beds - Cannock
Thank you for your review! We strive to create a pleasant experience for our customers without being overwhelming. We're glad you enjoyed your time in our store and we would love to welcome you back again soon.
Sleep well,
Team Bensons💜
Risposta di Bensons For Beds - Cannock
Thank you for your kind words! Providing exceptional customer service is our top priority. We're delighted to hear that our sales staff went above and beyond to assist you. We appreciate your business and look forward to serving you again. Sleep well, Team Bensons💜
Good Experience
Liked that the staff did not pounce on you as soon as you walked in the door, giving time to browse.
When we decided on what bed / mattress we wanted to look at, Sue, the sales lady who spoke to us, was helpful & informative, but without us feeling pressured to buy anything.
23 marzo 2025
Risposta di Bensons For Beds - Cannock
We appreciate your feedback! We're glad you liked the relaxed browsing experience and found our team member helpful and informative without feeling any pressure. Thank you for sharing, Megan at Customer Care
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