I was in desperate need of a mattress and rang my local branch, in Bromborough, were I spoke with Dave. He was absolutely brilliant. We soon arrived and he was beyond helpful, warm & friendly. We ma... Leggi di più
Sede
Cambia sedeUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Excellent service from Andy at the Croft Retail Park, Bromborough. We wanted to purchase an electric adjustable single bed and an ordinary single bed and Andy went out of his way to find ones that ma... Leggi di più
L'azienda ha risposto
Outstanding service from the store team at the Croft Retail Park, Bromborough. Andy and Joe were both extremely knowledgeable and helped ensure our questions were answered and our purchase was s... Leggi di più
L'azienda ha risposto
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Bromborough
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Regno Unito
- 1513430043
4,9
Eccellente
551 recensioni
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New mattress
Went into the Bromborough store for a new mattress, we had something specific in mind and the manager Andy provided us with exactly what we were looking for, he was very knowledgeable about the mattress types suggested trying two different mattressess when we couldn't decide on the firmness which was a great idea and solved the problem, he was friendly but not pushy and we got a nice discount. Very happy with the service we received.
3 aprile 2026
Risposta di Bensons For Beds - Bromborough
Thank you for your lovely review! 😊 We’re delighted to hear about your great experience at our Bromborough store. Andy will be thrilled to know his knowledge, friendly approach, and helpful suggestion helped you find exactly the right mattress. Taking the time to try different firmness options and ensuring there’s no pressure is exactly the service we aim to provide.
We’re so pleased you’re happy—and that you were able to enjoy a nice discount too! Thanks for choosing us and enjoy your new mattress,
Megan | Customer Care Specialist💜
Risposta di Bensons For Beds - Bromborough
Thank you! 😊 We’re really glad you were happy with the service. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
BENSONS... A GREAT AND RARE EXPERIENCE
We are both disabled pensioners and were amazed that we could park our car immediately outside the front entrance, as we entered we were warmly greeted by JOE a most informative employee who was both helpful and professional in his very amiable style.
JOE recognised our needs and allowed us to inspect your beds at our own pace and once we were decided, ensured we had made the correct decision and that WE were entirely happy with our choice of items before finalising our purchase... thank you so much JOE for all your valued assistance.
28 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thank you so much for sharing your experience 😊 We’re truly delighted to hear how well Joe looked after you. His warm, professional, and understanding approach—especially in recognising your needs and giving you time and space to choose at your own pace—is exactly the level of service we strive for. We’ll be sure to pass on your kind words to Joe. Thank you for choosing us, and we hope you enjoy your new bed,
Megan | Customer Care Specialist⭐
What a pleasant experience
What a pleasant experience. No excessive sales just professional friendly staff and honest advice.
22 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re delighted to hear you had such a pleasant experience, with professional, friendly staff and honest, no‑pressure advice. Enjoy your new bed,
Megan | Customer Care Specialist✨
Excellent
Great customer service and the bed is very comfortable and sturdy- great value for the price
28 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re so pleased to hear you’re happy with the comfort and sturdiness of your bed, and that you felt the service and value were spot on. Enjoy many great nights’ sleep,
Megan | Customer Care Specialist💜
Staff were very friendly gave good…
Staff were very friendly gave good information but I didn’t feel pressured
26 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thanks for the lovely feedback! 😊 We’re so glad you found the team friendly and informative—and even better that you never felt pressured. That’s exactly how it should be,
Megan | Customer Care Specialist⭐
Risposta di Bensons For Beds - Bromborough
Thank you! We’re delighted to hear you received excellent service — we really appreciate your feedback,
Megan at Customer Care🌟
Risposta di Bensons For Beds - Bromborough
Thanks for the great review Christine! So glad our team knew their stuff and delivery was spot‑on — that’s what we love to hear!
Looking forward to seeing you again in the future!
Megan at Customer Care
Nice shop layout
Nice shop layout, attentive and helpful staff very polite and knowledgeable. Highly recommended.
20 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thank you so much! We’re really glad to hear you enjoyed the shop layout and found our staff attentive, helpful, polite, and knowledgeable. We truly appreciate your recommendation,
Megan at Customer care! 😊✨
More training.knowing about the…
More training.knowing about the products . Be friendly and enthusiastic .showing you are enjoying you job ,which would make you feel more welcoming to want to shop there again
16 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
Thank you for your feedback — we really appreciate it. We’ll make sure your comments are passed on internally to help improve our training and customer experience moving forward.
Thank you,
Megan at Customer Care
Risposta di Bensons For Beds - Bromborough
This review made our day Alan! Perfect service and great people — can’t beat that. Thanks for the awesome feedback,
Megan at Customer Care! 😄
Proffesional through and through
Excellent service all round from shop staff down to delivery all very professional highly recommend to all family and friends
16 marzo 2026
Risposta di Bensons For Beds - Bromborough
Amazing review Paul— that’s what we love to hear! 😄 From the shop team to the delivery crew, it sounds like everyone smashed it. Thanks so much for the recommendation,
Megan at Customer Care💜
Friendly and helpful salesperson
Friendly and helpful salesperson. Good quality mattress to suit our purpose.
16 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thank you for giving us 5 stars Rodney! We’re so glad you found our salesperson friendly and helpful, and that your new mattress is the perfect fit for your needs. Really appreciate your feedback,
Megan at Customer Care
Completely satisfied
I could track the delivery and it arrived ahead of time. The delivery men offered to remove their shoes on entry to my home. They took the mattress up stairs carefully and placed it onto my bed, removing the plastic covering.
Very polite gentlemen
16 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thank you for your lovely feedback Jane! We’re so glad you found the delivery easy to track and that it arrived ahead of time. It’s great to hear our delivery team were polite, careful, and respectful of your home — taking the mattress upstairs, unwrapping it, and even offering to remove their shoes. We really appreciate your kind words,
Megan at Customer Care💜
Amazing bed
Whilst I had done a fair amount of research and pretty much knew what I wanted, Joe in the store was very helpful and knowledgeable. The process was straightforward. They made it easy - good communication re delivery
Arrived on time with a professional team
The bed is amazing - service was very good.
14 marzo 2026
Risposta di Bensons For Beds - Bromborough
anne-marie Schofield,
We're happy to hear that you found our team member helpful and knowledgeable! It's great the process was straightforward, with good communication regarding delivery, and that the bed is amazing. We appreciate your very good feedback.
Team Bensons
Ordered a mattress and the staff were…
Ordered a mattress and the staff were incredibly helpful. They explained all the differences between the mattresses and helped us choose the one that felt most comfortable. It’s due to arrive next week and I can’t wait to try it out and finally get a great night’s sleep. I’ll update my review after a few weeks once I’ve had the chance to test it properly.
25 febbraio 2026
Risposta di Bensons For Beds - Bromborough
Thanks so much for sharing this! 😊 We're really glad the team were so helpful in guiding you through the mattress options and making sure you found the one that feels just right. We hope delivery goes smoothly next week — and we can’t wait to hear how you’re sleeping once you’ve had a chance to try it out,
Megan at Customer Care
Eay dealings and good information given
12 marzo 2026
Risposta di Bensons For Beds - Bromborough
Thank you Phillip! Really glad to hear everything was easy and that the information provided was helpful — just what we aim for!
Take care,
Megan at Customer Care😊
Was happy
Was happy with help I got choosing my matress great customer service, I got time to look around then joe help me with the right matress to buy
5 marzo 2026
Risposta di Bensons For Beds - Bromborough
Lana,
We're happy to hear that you received great assistance and had time to choose your mattress. We appreciate your positive feedback regarding our customer service!
Team Bensons
Joe was helpful, pleasant and kind and didn’t pressure me
I was assisted by Joe at the shop on the Croft Retail Park Bromborough, who showed me a selection of mattresses that were suitable for my needs. He was very helpful and explained their differences and price ranges. After trying them out he explained the payment options and gave me a quote so I could go away and discuss it with my son. He wasn’t pressuring me and was very helpful, pleasant and kind, which is why I came back to make my purchase.
2 marzo 2026
Risposta di Bensons For Beds - Bromborough
Susan,
We're happy to hear that you received such helpful and informative assistance in selecting a mattress. It's great that the team member was able to explain the options clearly and provide you with the information you needed to make your decision. Thank you for your positive feedback!
Team Bensons
New Mattress
We went in looking for a new mattress and didn’t know where to begin. We were helped by Joe in the bromborough branch and he was so helpful. He walked us round showed us the how to test the best mattress using the new machine which really helped. He gave us enough help without putting any pressure on us and we purchased a new mattress.
27 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
Jerelle O'neill,
We're happy to hear that you had such a positive experience at our Bromborough branch. It's great to know that our team member was so helpful in guiding you through the mattress selection process without any pressure. Thank you for your feedback!
Team Bensons
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