Great service from start to finish Ben at Blyth store was fantastic- really knowledgeable and helpful Delivered on time and were kept informed throughout Delivery guys were professional , cour... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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Scopri cosa dicono le persone
We had a brilliant experience buying beds with Bensons for our first move in 43 years when we downsized from a semi to an apartment, but upsized from a double to a super king as our main bed and from... Leggi di più
L'azienda ha risposto
The shop in Blyth was well laid out and the staff were very knowledgeable about their stock and the comparisons between the different manufacturers of the bed bases, mattresses, etc. More importan... Leggi di più
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Best service from going in store to the delivery! Want a perfect night sleep choose bensons for beds staff are amazing Lisa in the Blyth store was amazing and got me the perfect bed. Delivery guys we... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
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Informazioni su Bensons For Beds - Blyth
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, Regno Unito
- 1670351535
4,8
Eccellente
224 recensioni
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Le persone hanno visualizzato anche
Great display on entering the store
Great display on entering the store. Approached by a lovely chap, very knowledgeable, recommended which bed would be good for my hip condition. Answered all the questions professionally. Recommended additional products and gave a very professional service.
12 novembre 2025
Risposta di Bensons For Beds - Blyth
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
We were allowed to browse before being…
We were allowed to browse before being asked if they could help. No hassle. Lots of advice given.
5 novembre 2025
Risposta di Bensons For Beds - Blyth
We’re so pleased you had a relaxed browsing experience with plenty of helpful advice when you needed it. That’s exactly the balance we aim for—no pressure, just support to help you find the perfect choice!
Thank you for your positive review Kathleen – Lauryn at Customer Care 💜
Customer service bar none
We received great advice when purchasing our mattress and did not feel pressurised in any way.
On the day of our delivery we got plenty of notice of when the delivery would be made. The two gents who delivered the mattress were friendly and accommodating. We'll done Bensons excellent service.
31 ottobre 2025
Risposta di Bensons For Beds - Blyth
We're happy to hear that you received great advice without feeling pressured during your mattress purchase. It's great to know our delivery team was friendly and accommodating, providing excellent service. Thank you for your feedback,
Megan at Customer Care
New bed was needed
Really helpful staff, very friendly, looking forward to getting my new bed
6 ottobre 2025
Risposta di Bensons For Beds - Blyth
We're so happy to hear that our staff was helpful and friendly. We hope you enjoy your new bed. Thank you for the positive feedback, Megan at Customer Care
The staff were really friendly and…
The staff were really friendly and helpful. Using the machine to work out my preferred firmness was really handy and the staff member helping me was knowledgeable but not pushy.
7 ottobre 2025
Risposta di Bensons For Beds - Blyth
Thank you for your kind words! We’re glad our team helped you find the perfect firmness with a friendly, knowledgeable, and pressure-free approach.
Best Wishes,
Megan
Bensons for Beds Customer Care
Bed and mattress purchase
Lauren listened to our requirements and gave expert advice. Lauren is very knowledgeable of the products and gave us confidence in our purchase. Lauren was cheerful, friendly and professional.
6 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
Thank you for your wonderful feedback! We’re delighted Lauren provided expert advice and made you feel confident with your purchase. We’ll be sure to pass on your kind words!
Best Wishes,
Megan
The Bensons for Beds Care Team
We were met by a friendly and helpful…
We were met by a friendly and helpful gentleman named Dave. He asked a few questions and then advised us what he thought we would need, whilst emphasising the final decision was ours. He explained what was on offer and then left us to examine and try out all that we thought would suit, saying was on hand to answer any questions we had. This to us was ideal as we were able to choose with no pressure but had Davey on hand to help which he did do. All in all a very good purchasing experience.
12 settembre 2025
Risposta di Bensons For Beds - Blyth
We're happy to hear that you had such a positive purchasing experience! It's great to know that our team member was helpful and provided the right level of support for you. We appreciate you taking the time to share your feedback with us.
Best wishes,
Megan at Customer Care
Excellent service from start to finish
12 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
Thank you for your kind words! We strive to provide exceptional service from beginning to end. It's great to hear we were able to meet your expectations. We look forward to working with you again in the future.
Advice on purchase was above & beyond
Advice on purchase was above & beyond, Delivery chaps courteous & friendly. I pointed out a very visible "Dent" in the leather headboard where something had been laid against it, they took images and said the they had sent them to the shop who would be in touch within 24hrs by email or phone call, unfortunately I've received neither. Bit poor considering I've spent over £2'200
Update . . .Bensons customer service contacted me via Tripadvisor and asked if I'd supply them with all details which I did. After waiting a further 4 days without hearing anything, I contacted them, I was offered a £55 voucher . . . . . for Bensons for Beds ! ! ! !I'd just bloody spent £2'240 on a new divan, mattress & headboard and they offer me a voucher to buy even more beds
HOW RIDICULOUS CAN YOU GET ! ! !
Then on Tuesday 16th someone from customer care ( Think you need to change that name by the way ) contacted me and said They would be in touch 24 -48hrs to give me a refund.
Yes, you've guessed it, no ones bothered.
Customer Care . . . .maybe you need to Google the meaning.
10 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
We appreciate your feedback and are sorry to hear about the dent in the headboard. We're also concerned that you haven't received communication regarding this. Please follow the link and contact us with your order details so we can help further: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Megan
Bensons for Beds
Customer Care
Sales to Service was brilliant
From Sales to Service everyone was excellent. If there was an issue everyone acted with care and got it sorted. Ben in the Blyth store couldn't have been nicer 🙏
2 settembre 2025
Risposta di Bensons For Beds - Blyth
We appreciate you sharing your positive experience! We're happy to hear that everyone was excellent and any issues were sorted with care. We value your feedback, Megan at Customer Care
Really helpful
Lovely guy Stu in the blyth branch that was just covering from Stockton branch. He was really helpful and took a lot of time answering our questions and explaining all about the different mattresses. Wasn’t the least bit pushy and was very patient. Lovely manner, lovely guy.
2 settembre 2025
Risposta di Bensons For Beds - Blyth
We're happy to hear that our colleague was so helpful during your visit. We appreciate you acknowledging his patience and informative approach. Thank you for your positive feedback, Megan at Customer Care
Excellent customer service …
Excellent customer service from knowledgeable and friendly staff. Not pressurised but sales person was always available to deal with any queries. great service
17 agosto 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
We appreciate you taking the time to share your experience. We're happy to hear that our team was knowledgeable, friendly, and available to assist you. We value your feedback, Megan at Customer Care
Quality
Ben made me fell at ease straight away, explained everything about the mattresses and didn't rush me, cannot wait to have a good night sleep
21 agosto 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
Thank you so much for your kind words, we always strive to make our customers feel comfortable and informed. We are thrilled to hear you had a great experience and we can't wait for you to get a good night's sleep on our mattresses!
Excellent customer service from Davey…
Excellent customer service from Davey at the Blyth store. A mixture of great product knowledge and friendly approach helped us to navigate the choice of mattresses and beds available to arrive at the perfect product to meet our needs. The order process was explained fully and was very straightforward.
16 agosto 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
We're happy to hear that you received excellent customer service at our Blyth store! It's great to know that our team member's product knowledge and friendly approach helped you find the perfect mattress and bed. We appreciate your feedback on the straightforward order process. Take care, Megan at Customer care
Kev & Chris were very friendly and…
Kev & Chris were very friendly and helpful :) thank you.
11 agosto 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
We're happy to hear that our team members were helpful and friendly! Thank you for your positive feedback; we appreciate it a lot, Megan at Customer Care
Very helpful staff
Very helpful staff. Explained everything clearly without being pushy. Ordering and paperwork very efficient.
8 agosto 2025
Risposta di Bensons For Beds - Blyth
Thank you for taking the time to leave a review! Our team is committed to providing excellent service without pressuring our customers. We're glad to hear your experience was efficient and clear. We appreciate your business, Megan at Customer Care
Risposta di Bensons For Beds - Blyth
Thank you for your positive feedback! We are thrilled that our staff was able to provide the assistance you needed without any pressure. We always strive to create a comfortable and stress-free shopping experience for our valued customers. Come back and see us again soon, Megan at Customer Care
Very professional advice in all aspects provided by Benson for Beds.
Very professional advice and organisation provided by Benson for Beds in the important decision of mattress selection.
9 luglio 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
Thank you so much for your kind words! We strive to provide top-notch service and guidance for our customers in their mattress selection process. We're glad to hear we were able to meet your expectations. Thanks for choosing Benson for Beds, Megan at Customer Care
Informative and efficient
27 luglio 2025
Risposta di Bensons For Beds - Blyth
Thank you for your review! We strive to provide our customers with informative and efficient service. We are glad to hear that we met your expectations. We look forward to seeing you again in the future, Megan at Customer Care
Bensons for Beds Blyth
When entering the store the staff introduced themselves. We were then giving space and time to view what we we're looking for before spending a good 30 minutes with the sales person who provided good advice
22 luglio 2025
Non scritta su invito
Risposta di Bensons For Beds - Blyth
Thank you for your positive review! Our team is dedicated to providing exceptional customer service and making sure you have the time and space to browse before assisting you with expert advice. We appreciate your business and look forward to seeing you in the future, Megan at Customer Care
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