Bensons For Beds - Bishop Auckland Recensioni 

Excellent service. Knowledgeable staff.Many beds on display.Overall highly recommended.

Knowledgeable & courteous staff

Good choice, prices a little on the expensive side but service was brilliant

Professional and knowledgeable giving good advice. Thank you

Professional, helpful and informative experience

excellent personal skills from the lady who sold us the mattrass.
good experience as we have not bought a matrass for a few years.

Well trained staff, guided us to what we wanted to look at then left us alone. No pressure.

Good shopping experience with efficient and confident staff. Gemma explained all details clearly

Great staff friendly and knowledgeable

The staff were so helpful and friendly with my 80 year old Mum, excellent customer service in the Bishop Auckland store, 3rd purchase in the last 2 years

Thank you to Gemma in the Bishop Auckland store who helped me with a bed for my daughter. We were looking for a particular colour in a certain size and after searching many bed shops we found exactly what we were looking for. Great customer service, thank you 😊

Very good customer service from Jasmine.

Excellent customer service. No pressure to buy but fab advice & support. Felt comfortable to try & take our time. The member of staff was outstanding in her knowledge & approach.

Knowledgable and helpful staff. No pressure to buy in the store. Left to browse but knew they were there to help when needed.

Very pleasant staff, had plenty of time for us & never rushed.
Colin & Reece credit to the company, very polite & professional.
The whole process from visiting the shop to receiving the mattrass was flawless & won't hesitate to recommend Bensons.

Bensons did a great job of delivering good quality products. They sent reminders of delivery date and times, and kept us informed on the day of when they would arrive. I would defintely recommend.

Excellent service. Buying a new mattress is a strange experience. You’re encouraged to lie down on a bed and roll over in the middle of a shop. It’s always best if there are other shoppers there at the same time doing the same as you 🤣🤣🤣

The manager served us and he was absolutely excellent from start to finish. His knowledge was outstanding and he was very friendly snd extremely helpful.

After suffering from backache following surgery in 2020, my mattress just didn’t support my needs any more. We called in at Bishop Auckland branch and was shown around by Jasmine who was very knowledgeable and understood our needs. We tried 5 mattresses in total and over the hour we spent there, kept going back to the I-Gel Firm 2050. Jasmine didn’t hurry us or try to sell us the most expensive, she was very patient and just guided us when needed. When the mattress arrived we were so worried because my husband hadn’t had back issues and was comfy with the old mattress and what if he developed problems with changing it. We took the 40 night trial terms to cover these worries. The first 3 nights he had mild issues and mine issues seemed to almost disappear. Now three weeks on and he’s as comfortable as before and my back issues have all but disappeared. It’s the comfiest mattress ever and I’d highly recommend it. Thank you Jasmine and Bensons for making life just that little bit better. A seamless service and we also saved £330 in the March sale so bonus all round. P.s we won’t be needing that 40 night trial haha!