From going into the store to receiving my bedroom furniture I was kept informed. The delivery went smoothly and the two lads Elliott and Simon rang me to let me know they were on their way. My house w... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Cant fault the staff, Decent selection of mattresses. No drawn out process when it came time to order. Expected a quicker delivery date but the timescale they gave wasn't that bad.
Steffanie made our experience great, we walked in with our son knowing we only had that day free to find a bed. She made our son feel welcome while helping us decide on the right mattress for us. She... Leggi di più
L'azienda ha risposto
Good service from. The team at Bishop Auckland Plenty of updates for when the new bed got delivered...great communication. Delivery men were exceptional. Would recommend
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Bishop Auckland
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, Regno Unito
- 1388606572
4,9
Eccellente
324 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
From entering the shop Gemma was very…
From entering the shop Gemma was very helpful and had lots of advice about what we were looking for
20 agosto 2025
Risposta di Bensons For Beds - Bishop Auckland
We're happy to hear that you found our team member helpful and informative during your visit. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
first class service kept us well…
first class service kept us well informed and delivered on time
11 agosto 2025
Risposta di Bensons For Beds - Bishop Auckland
We appreciate you sharing your experience! We're happy to hear that we kept you informed and delivered on time. Thank you for your kind words, Megan at Customer care
Highly recommend..........
From start to finish, the experience for my mother when she was looking to purchase a new mattress for her electric bed was great. The sales assistant was very knowledgeable, asking all the right questions and explaining everything, from the available choices to the care packages offered. Whilst the mattress was not cheap, we are strong believers in that "you get what you pay for". Thank you for making my mother's experience enjoyable and helping her with this important purchase. Your sales assistant was so lovely, and we have already recommended Bensons for Beds in Bishop Auckland to family members. We will be back next time we are looking for a mattress or even some bedroom furniture.
16 agosto 2025
Non scritta su invito
Risposta di Bensons For Beds - Bishop Auckland
We're happy to hear that your mother's mattress purchase was a great experience, from start to finish Linda. We appreciate that the sales assistant's knowledge and explanations were helpful. It's great to know that you found value in the purchase and have recommended us. We appreciate your feedback and look forward to assisting you again in the future, Megan at Customer Care
Quick and easy
Needed a base and mattress and was sorted within the hour. My daughter used the pro sleep mattress to find her ideal mattress firmness. We then tested based on this and found both a base and mattress she loved. Plus side was they were in the sale too so not pushed to more expensive items having used the testing kits. Great deal for what we wanted and all sorted within an hour. Hope delivery goes just as smooth.
27 luglio 2025
Non scritta su invito
Risposta di Bensons For Beds - Bishop Auckland
Thank you for choosing us for your mattress and base needs! We're thrilled to hear that our Pro Sleep mattress helped find your daughter's perfect firmness and that you were able to take advantage of our sale. We hope the delivery goes smoothly and you both continue to love your new base and mattress, Megan at Customer Care
Fantastic friendly staff
Fantastic friendly staff . Gemma more than helpful at Bishop Auckland
25 luglio 2025
Risposta di Bensons For Beds - Bishop Auckland
Thank you so much for your kind words! We strive to provide top-notch service and are thrilled that Gemma exceeded your expectations at our Bishop Auckland location. We appreciate your support and hope to see you again soon, Megan at Customer Care
Risposta di Bensons For Beds - Bishop Auckland
Thank you for your kind words! We are so glad our staff was able to assist you and make your experience with us a positive one. We pride ourselves on our knowledgeable and helpful team. We look forward to seeing you again in the future, Megan at Customer Care
Risposta di Bensons For Beds - Bishop Auckland
Thank you for your review! Our top priority is to provide exceptional service in a timely manner. We're so glad we were able to meet your expectations. Come back and see us again soon, Megan at Customer Care
Risposta di Bensons For Beds - Bishop Auckland
Thank you for the positive feedback! Our team takes pride in providing top-notch service and we're glad you had a great experience. We look forward to seeing you again soon! Megan at Customer Care😊
The assistant made me feel very…
The assistant made me feel very comfortable throughout the process. No hard sell.
9 luglio 2025
Risposta di Bensons For Beds - Bishop Auckland
We're so glad our assistant was able to put you at ease and provide a pressure-free experience. We believe in making our customers feel comfortable at every step of the process. Thank you for your kind review, Megan at Customer Care
The sales representative was extremely…
The sales representative was extremely helpful
25 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Bishop Auckland
We appreciate your positive feedback! We are so glad to hear that our sales representative was helpful. We value your business and hope to see you again in the future. Thank you, Megan at Customer Care
Excellent service
Excellent service by the gentleman in bishop Auckland branch. Very helpful and knowledgeable
25 giugno 2025
Risposta di Bensons For Beds - Bishop Auckland
We appreciate your positive feedback regarding the helpful and knowledgeable service you received at our Bishop Auckland branch. We're happy to hear about your excellent experience. Take care Ms Cook, Megan at Customer Care
SINGLE MATTRESS
Steph was very helpful and knowledgeable which made it a pleasant experience.
17 giugno 2025
Risposta di Bensons For Beds - Bishop Auckland
We're happy to hear that the assistance provided was so helpful and made your experience pleasant. Thank you for sharing your positive feedback with us. Take care, Megan at Customer Care
Great staff
30 aprile 2025
Risposta di Bensons For Beds - Bishop Auckland
We are thrilled to hear that you had a great experience with our staff! We take pride in providing exceptional service to our customers. Thank you for your feedback!
Sleep well, Team Bensons💜
Second bed from Bensons For Beds.If…
Second bed from Bensons For Beds.If this new last as long,we will be happy. Only had the new bed four days, but you can tell the difference. Slightly higher than
previous bed. Far superior mattress. No
complaints from us. Our heartfelt Thanks to the two lads on the delivery team Bailey W and David H. Cheerful, polite and careful in everything they did. Would
Certainly recommend Benson For Beds.
23 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Bishop Auckland
Thank you so much for your positive review! We are thrilled to hear that your new bed is already making a difference and that our delivery team provided excellent service. We are committed to providing high-quality products and exceptional customer care. Enjoy your new bed and thank you for choosing Bensons For Beds!
Sleep well, Team Bensons💜
Risposta di Bensons For Beds - Bishop Auckland
Thank you for your kind words! Our team prides themselves on their expertise and commitment to helping our customers. We're so glad to hear you had a great experience with us. It means the world to us! - Team Bensons 💜
Stephanie at the Bishop Auckland store…
Stephanie at the Bishop Auckland store was wonderful, really helpful, but no pressure sales and allowed plenty of time to test the beds leading to an excellent experience.
18 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Bishop Auckland
We're thrilled to hear that Stephanie at our Bishop Auckland store provided such exceptional service! We pride ourselves on our no-pressure sales approach and want every customer to have an excellent experience. Thank you for the wonderful review!
Sleep well, Team Bensons💜
Risposta di Bensons For Beds - Bishop Auckland
Thank you for the positive feedback! We strive to provide exceptional customer service and are thrilled that Steph was able to help you find the perfect fit for your needs. We look forward to continuing to exceed your expectations.
Not assembled yet but seems like very…
Not assembled yet but seems like very good quality.
Good customer service.
Delivery drivers Stephen and Andy very sociable and helpful.
Liked the tracker for my delivery
28 marzo 2025
Risposta di Bensons For Beds - Bishop Auckland
We're happy to hear that the quality appears very good! We appreciate your kind words regarding our customer service and delivery. The delivery tracker is there to enhance your experience. Thanks for the positive feedback, Megan at Customer Care
Risposta di Bensons For Beds - Bishop Auckland
Thank you for choosing your perfect bed with us and for leaving us a wonderful 5-star review for us. Take care, Megan at Customer Care
The staff at Tindale were amazing
The staff at Tindale were amazing, everyone we spoke to were very friendly and helpful
21 marzo 2025
Risposta di Bensons For Beds - Bishop Auckland
Thank you again for leaving us this response! Please let us know if there is anything else we can do for you; we are more than happy to help! Bishop Auckland Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.