Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Leggi di più
L'azienda ha risposto
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
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Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... Leggi di più
L'azienda ha risposto
Really friendly sales team, let me and my partner try out multiple different mattresses and pillows! Once we had settled on both, we got prompt and easy delivery as well as our old mattress recycled... Leggi di più
L'azienda ha risposto
Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very... Leggi di più
L'azienda ha risposto
Decided I needed a new mattress, popped into Banbury Store, Pete served us, listened about my back problems, put me on the mattress machine, decided which comfort I liked. Pete then took me aroun... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Regno Unito
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Very friendly, very helpful, had all the information we needed, was a quick an easy process.

Risposta di Bensons For Beds - Banbury
For me, the thought of buying a new bed and mattress was very daunting. However, the service I had was so good and took all the stress away. I was guided all the way from choosing a mattress type to the type of frame and headboard that I needed without feeling any pressure.

Risposta di Bensons For Beds - Banbury
Helpful staff friendly good range well laid out store

Risposta di Bensons For Beds - Banbury
We liked the fact we were given space and time, and at no time did we feel pressured. We were left to roam and then Mandy checked in with us answered our questions gave us some suggestions on how to narrow down our search and again gave us space, before checking in again and giving us some more information to help with the final decision. Mandy was knowledgeable and informative, listened to what we wanted and helped us make an informed decision.
Excellent customer service from Pete and it made a big difference seeing the physical bed rather than just viewing pictures online.
Sales person (Michael) was very friendly, helpful & knowledgeable. Good range of products.
Disappointing delivery timeframe (6 weeks)!
Staff was very very helpful in choosing 2 beds. Left us alone to discuss our choices but always there when we needed further advice
Great service and knowledge from Mandy in store. Very pleased with the time given to us and ensuring we will get our beds in time.
We went into the Banbury store expecting to just have a look and then order something online. However, we walked away with a mattress after just an hour thanks to the knowledge and advice of Mandy - not pushy at all but super helpful advice in making our decision. Thank you!
Went in got sorted made a purchase changed my mind next day and upgraded hassle free
Naomi was very knowledgable and professional. She answered our questions without being overpowering and left us to chat and browse the beds. We only came in to browse but ended up buying 2 beds, 2 mattresses and two headboards. Well done Naomi, a credit to Bensons!
The sales lady was very helpful and professional. The application for finance went smoothly. Looking for to the new bed. Overall great service.
Very helpful and knowledgeable. Easy process and promised delivery within 3 weeks.
Peter the manager was great. We explained how we sleep and the issues we were having with our current mattress. We went on the test mattress and it went through the different firmness ratings. We tried several mattresses. Peter explained the differences of all the mattresses that we tried, and suggested pillows to suit our sleeping positions.
We had already seen the item to purchase so asked for assistance. The sales consultant was polite and very friendly. He offered to show the item in different colours on the iPad. We made our choice. The purchase was handled efficiently and we were wished a good day. Great service from great staff
The attitude of the sales team. The person who looked after us was excellent, he gave us all the information we needed witch made us purchase.
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