Bensons For Beds - Banbury Recensioni 

444
•
TrustScore 5 su 5

4,9

Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Michael was brilliant. We found exactly what we needed. He was very respectful of my son, whose bed base we were choosing, as he recognised his autism and gave him clear information as well as time to... Leggi di più

Valutata 5 stelle su 5

The young lady , Naomi, who served us at the Banbury store was excellent. Left us alone to think and try different beds and then was on hand to answer all questions advise and process order. Very h... Leggi di più

Valutata 5 stelle su 5

Excellent service start to finish. Girl in shop at Banbury was friendly and helpful. Fast delivery time turnaround. Kept regularly updated by emails. Delivery men were well mannered and efficient.... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Returning customers looking to upgrade bed. Good choice of product and not rushed to try beds. Really helpful sales person who gave good advice and recommendations. Not given 5 stars ((yet) as items... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. anche in
  3. Negozio di biancheria da letto
  4. Negozio di letti
  5. Negozio di materassi

Informazioni su Bensons For Beds - Banbury

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, Regno Unito

  • 1295267193

4,9

Eccellente

TrustScore 5 su 5

444 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(444)

26.837 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Michael was brilliant

Michael was brilliant. We found exactly what we needed. He was very respectful of my son, whose bed base we were choosing, as he recognised his autism and gave him clear information as well as time to think and make his own decisions. Exceptional service!

11 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service all round

The young lady , Naomi, who served us at the Banbury store was excellent. Left us alone to think and try different beds and then was on hand to answer all questions advise and process order.
Very happy with Hypnos mattress and topper, delivered on time and had good communication from delivery men

10 ottobre 2026
Valutata 5 stelle su 5

Informative sales assistant

Informative sales assistant. Not pushy

7 ottobre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your review! 😊 We're delighted to hear that our sales assistant was informative and helpful, while giving you the space to make the right decision for yourself. Enjoy your purchase, and thank you for choosing us,
Megan | Customer Care Specialist

Valutata 5 stelle su 5

Excellent service start to finish

Excellent service start to finish. Girl in shop at Banbury was friendly and helpful. Fast delivery time turnaround. Kept regularly updated by emails. Delivery men were well mannered and efficient. Highly recommend

5 ottobre 2026
Non scritta su invito
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our team in Banbury. We strive to provide excellent service and it's great to know we succeeded. Your recommendation means a lot to us. We look forward to serving you again!

Valutata 5 stelle su 5

The whole Bensons experience was great…

The whole Bensons experience was great from start to Finnish,the young lady in store and the 2 fantastic drivers .

5 ottobre 2026
Non scritta su invito
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team at Bensons. Our staff works hard to provide excellent service, and it's fantastic to know they made a positive impact. We look forward to serving you again!

Valutata 5 stelle su 5

New mattress

My son returned from university and it’s apparent the mattress that he left is unfit for him now.
We popped into the Banbury store to have a look where after a few minutes of browsing a nice sales assistant came and asked whether they could help and discussed things with my son . He asked if he would like to try the machine which he agreed to . The sales assistant then discussed what the bed machine helped with and chatted throughout the trial. He then let us browse again until we had got all info we needed. We weren’t purchasing then and there as had other jobs yo do on our trip. We came home and ordered the mattress my son tried in the shop based on the information from the machine. We got £25 pff for signing up to get information from yourselves . This helps with delivery charges .
Really positive experience in a clean and well stocked store with kind, knowledgeable and helpful sales assistants.
We will go back and ask to use the machine when we purchase a new mattress for my husband and myself.

3 ottobre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your wonderful review! We're thrilled to hear that your experience at our Banbury store was positive and that our team was able to assist you and your son. We look forward to welcoming you back for your mattress purchase. Enjoy your new mattress!

Valutata 5 stelle su 5

Pete was so knowledgable

Pete was so knowledgable, patient, clear and kind, thank you. He explained well and helped us understand what he thought may work best, pros and cons etc.

2 ottobre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your wonderful feedback! We're thrilled to hear that Pete provided you with such a positive experience. His dedication to helping customers is truly commendable. We appreciate your support and look forward to assisting you again in the future!

Valutata 5 stelle su 5

Delivered between the time slot

Delivered between the time slot
I paid for the bed to be built and this was done quickly and they removed all rubbish and was extremely polite

18 settembre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your wonderful review! We're thrilled to hear that our team delivered your bed promptly and left everything tidy. Politeness and efficiency are our top priorities, and we appreciate your recognition. We hope you enjoy your new bed!

Valutata 5 stelle su 5

Great service

Great service

25 settembre 2026
Non scritta su invito
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again soon!

Valutata 5 stelle su 5

Pete was absolutely fantastic

Pete was absolutely fantastic! He was very helpful, friendly and genuinely lovely. He explained everything clearly, gave great advice and made the whole experience so easy. I would definitely recommend him — 10/10! ⭐️⭐️⭐️⭐️⭐️

22 settembre 2026
Non scritta su invito
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your wonderful review! We're thrilled to hear that Pete made your experience so enjoyable. His dedication to helping our customers is truly commendable. We appreciate your recommendation and look forward to serving you again!

Valutata 5 stelle su 5

Knowledgeable assistant

Knowledgeable assistant. Good choice and a reasonable price

16 settembre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your kind words! We're thrilled to hear that you found our assistant knowledgeable and our prices reasonable. We strive to provide the best selection and service. We look forward to serving you again soon!

Valutata 5 stelle su 5

Mandy in the Banbury store was really…

Mandy in the Banbury store was really helpful and nothing was too much trouble. She didn't rush us even when we changed our minds several times.

9 settembre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

We're so pleased to hear about your positive experience at our Banbury store! It's wonderful that our team member provided such helpful service and took the time to assist you, even when you changed your mind. We truly appreciate your feedback!

Team Bensons

Valutata 4 stelle su 5

Returning customers looking to upgrade…

Returning customers looking to upgrade bed. Good choice of product and not rushed to try beds. Really helpful sales person who gave good advice and recommendations.
Not given 5 stars ((yet) as items not delivered.

9 settembre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Thank you for your kind words! We're thrilled to hear you found our selection and service helpful. We strive to ensure our customers feel comfortable and informed. We look forward to delivering your new bed and hope to earn that fifth star from you!

Valutata 5 stelle su 5

Good customer service

Good customer service, good range of items, friendly and explained everything

6 settembre 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

We're delighted to hear that you received good customer service and found a great range of products to choose from! It's wonderful to know our friendly team took the time to explain everything clearly and help make your experience an enjoyable one.
💜 Thank you for your positive review - Lauryn at Customer Care 💜

Valutata 5 stelle su 5

Bed Order/Delivery

From choosing, ordering through to delivery and installation, Benson have been very efficient, flexible and kept us informed, especially on delivery where we were contacted at various times for update on timings which was very helpful

31 agosto 2026
Logo di Bensons For Beds - Banbury

Risposta di Bensons For Beds - Banbury

Hi Mark,
Thank you for your wonderful feedback! 😊 We're delighted to hear that your experience was smooth and positive from choosing and ordering your bed right through to delivery and installation.

It's great to know that our team kept you informed throughout the process, particularly on delivery day with the timing updates. We understand how important clear communication is, and we're pleased that these updates helped make things more convenient for you.

Thank you for choosing Bensons for Beds. We hope you enjoy your new bed and many comfortable nights ahead,
Megan | Customer Care Specialist

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più