Gentleman was really good, he understood we were let down by another company and did everything he could to help us. Excellent service would highly recommend this should be your first choice if looki... Leggi di più
Sede
Cambia sedeUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The assistant, Jocelyn, was welcoming and attentive, going out of her way to help. She organised the sale, delivery and build-up such that everything was smooth and hassle-free. We would be happy to d... Leggi di più
Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... Leggi di più
L'azienda ha risposto
Jocelyn at Bensons, Ayr, was really helpful in advising on the choice of a new Tempur mattress. The delivery guys were great too.
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Ayr
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Regno Unito
- 1292618293
4,9
Eccellente
566 recensioni
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Le persone hanno visualizzato anche
Rep couldn't be more helpful good…
Rep couldn't be more helpful good customer service
24 ottobre 2025
Risposta di Bensons For Beds - Ayr
We appreciate you taking the time to share your positive experience. We're happy to hear that our service was helpful to you,
Megan at Customer Care
Great salesman
John is a great salesman extremely pleasant and helpful listened to what was required and could point me in the right direction even looked up my last purchase to get me exactly what I wanted. A credit to your company
27 ottobre 2025
Risposta di Bensons For Beds - Ayr
We're happy to hear that you had such a positive experience. It's great to know the team member was so helpful in understanding your needs and assisting you. We appreciate your feedback,
Megan at Customer Care
Smooth personal experience
Smooth personal experience. If anything too much repeated information by text and email.
4 ottobre 2025
Risposta di Bensons For Beds - Ayr
We're glad you enjoyed your experience. We appreciate your feedback about the repeated information and will review our communication methods. In the meantime, you can unsubscribe in the emails sent if you feel you no longer wish to receive these.
Thank you again for your review,
Megan at Customer Care
Paul was really understanding
Paul was really understanding, really patient, listened to what we were looking for then helped us decide by showing us the different mattresses that would suit our needs.
He was kind, considerate & very helpful. Excellent service, thank you xx
4 ottobre 2025
Risposta di Bensons For Beds - Ayr
Thank you so much for your lovely feedback! We’re delighted Paul provided patient, kind, and helpful service to guide you to the perfect mattress. We’ll be sure to pass on your thanks!
Best Wishes,
Megan
Bensons for Beds Customer Care
Risposta di Bensons For Beds - Ayr
Thank you for your feedback! We're pleased to hear you enjoyed our products and customer service.
Take care,
Megan at Customer Care
Risposta di Bensons For Beds - Ayr
We're happy to hear that you found our store assistants helpful. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Quality and style of ottoman bed frame
Quality and style of ottoman bed frame. Looked in the shop then ordered online when I made up my mind what frame I wanted. Choice of bed frames was good. Staff in shop were very helpful.
24 settembre 2025
Risposta di Bensons For Beds - Ayr
Thanks so much! It’s great to hear you appreciated both the choice of bed frames and the support from our team. We’re delighted you found exactly what you wanted and made your purchase with confidence.
Take care,
Megan at Customer Care💜
No hassle quick and friendly service…
No hassle quick and friendly service from Rihanna. All done in 25mins
16 settembre 2025
Risposta di Bensons For Beds - Ayr
We're happy to hear that you received quick and friendly service. Thank you for taking the time to share your positive experience with us!
Thank you,
Lauryn at Customer Care.
We were able to look round on our own…
We were able to look round on our own and knew who to ask for assistance if required.
16 settembre 2025
Risposta di Bensons For Beds - Ayr
We're happy to hear that you were able to browse comfortably and that assistance was readily available. Thank you for your positive feedback!
Best Wishes,
Megan at Customer Care
Poor Customer Service
Bought a bed, got it delivered ( extra charge)and built(extra £60), bed got damaged during build, phoned shop( told to contact customer services( no human contact AI/BOT only) …. 2 weeks later….Still no resolution ….
Bensons…super keen to sell me a bed(then add extra charges-delivery, build bed etc..) then ignored when you have an issue…not good..
22 agosto 2025
Non scritta su invito
Risposta di Bensons For Beds - Ayr
We regret to hear about the damage during the bed build and the difficulty reaching our customer service. We apologise for the lack of resolution and will review this to improve our service. As there are no order details attached to this review, please follow the link and reach out to us: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Megan at Customer Care
Great service in and out the store
Great service in and out the store. Great communication and quality of product
26 agosto 2025
Risposta di Bensons For Beds - Ayr
We appreciate you sharing your positive experience with us! We're so glad you were happy with our service and product quality.
Take care, Megan at Customer Care
Professional and Friendly
Bensons for Beds have quality products and Paul was a professional, friendly, and knowledgeable sleep expert.
27 agosto 2025
Risposta di Bensons For Beds - Ayr
We're happy to hear that you found quality products and that our sleep expert was professional, friendly, and knowledgeable. Thank you for your positive feedback, Megan at Customer care
Risposta di Bensons For Beds - Ayr
We are happy to hear that you had a great, pressure-free experience. Thank you for your positive feedback; it means a lot to us.
Thank you,
Megan at Customer care
Polite and friendly staff.
Polite and friendly staff.
Nothing is a bother and super helpful.
John was Very knowledgeable and not pushy in any way.
22 agosto 2025
Risposta di Bensons For Beds - Ayr
We appreciate your kind words! We're glad our staff was helpful, friendly, and knowledgeable without being pushy. Our goal is to provide excellent service! Thank you for choosing us Mr & Mrs Lawson, Megan at Customer Care
Risposta di Bensons For Beds - Ayr
We're happy to hear that our team was helpful in deciding on your needs. Thank you for your positive feedback and your time, Megan at Customer Care
Helpful staff
The sales assistant was very helpful in explaining the differences between the different products.
12 agosto 2025
Risposta di Bensons For Beds - Ayr
We're happy to hear that the sales assistant was helpful in explaining the product differences. We appreciate you taking the time to share your positive experience with us. Sleep well, Megan at Customer Care
Risposta di Bensons For Beds - Ayr
Thank you for the kind review! Our staff takes great pride in being helpful and knowledgeable. We strive to provide the best service for our customers. We look forward to your next visit.
Very satisfied customer …
I have already waxed lyrical about Bensons beds. I had a great time choosing the bed for me with the help of Eric and look forward to it arriving soon. I liked the fact that there was no sales pressure and waffle
14 agosto 2025
Risposta di Bensons For Beds - Ayr
We're happy to hear that you had a great experience selecting your new bed. We appreciate your positive feedback regarding the helpful assistance and no sales pressure. We look forward to your bed arriving soon, Megan at Customer Care
A bright clean store with pleasant…
A bright clean store with pleasant knowledgable staff without pushing a sale.
Good quality products at great prices
Great communication
12 agosto 2025
Non scritta su invito
Risposta di Bensons For Beds - Ayr
We appreciate you taking the time to leave us this great review! We're happy to hear that you had a positive experience with our team, products, and store environment. Take care, Megan at Customer Care
Sales person was exceptionally helpful…
Sales person was exceptionally helpful made the purchase so easy and hassle free
13 agosto 2025
Risposta di Bensons For Beds - Ayr
We're happy to hear that our sales team made your purchase easy and hassle-free. We appreciate you taking the time to share your positive experience! Take care,
Megan at Customer Care
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