What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Was very knowledgeable in helping us to select the correct mattress for our needs. Good communication from order to delivery. Great product, great service at a great price. We've dealt with Bensons be... Leggi di più
We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed. The young lady who attended to us was extremely patient and helpful. We were r... Leggi di più
L'azienda ha risposto
We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... Leggi di più
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Informazioni su Bensons For Beds - Aylesbury
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, Regno Unito
- 1296336103
4,8
Eccellente
233 recensioni
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Le persone hanno visualizzato anche
Worst place if you are thinking to buy…
Worst place if you are thinking to buy a bed and matress .
They charge you 20 % on return
If its a combined purchase , the 20 % for everything you brought.
Worst experience ever
22 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
Thank you for taking the time to leave your feedback. I’m really sorry to hear about your experience — I completely understand how frustrating it must be when a bed doesn’t fit as expected.
Our returns policy does include fee's if our items dont fit in your property. However, we always aim to make sure customers are fully informed of this at the point of sale, and I’m sorry if this wasn’t clear for you.
I am sorry for the disappointment caused. Thank you again for sharing your experience,
Megan at Customer Care
Really helpful service
Really helpful service , very patient gave us lots of time to make a decision.
19 gennaio 2026
Risposta di Bensons For Beds - Aylesbury
We appreciate you sharing your experience. We are happy to hear that our service was helpful and that we gave you ample time.
Good quality bed and mattress at a…
Good quality bed and mattress at a reasonable price. Loads of choice in their showroom, good advice whilst trying to choose and no hard sell.
Delivered when agreed, good communication, friendly delivery drivers. Delivered the bed and mattress to the room.
17 gennaio 2026
Risposta di Bensons For Beds - Aylesbury
We're happy to hear you found a good quality bed and mattress at a reasonable price. It's great to know you appreciated the showroom selection, helpful advice, and the delivery service. Thank you for your positive feedback.
Excellent service from mrsstart to finish
Excellent service from start to finish
12 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
We appreciate your kind words! We are happy that you experienced excellent service from the beginning to the end.
Ashley was really knowledgeable and…
Ashley was really knowledgeable and helpful with helping us choose the right bed and mattress. He was also very patient and understanding as we had a one-year-old with us. Great service can’t wait for our bed to arrive.
2 gennaio 2026
Risposta di Bensons For Beds - Aylesbury
Thank you so much for the wonderful review Miss Earl! 😊
We’re delighted to hear that Ashley was knowledgeable, helpful, and so patient while you chose the perfect bed and mattress — especially with a little one in tow!
We’re thrilled you had such a great experience, and we can’t wait for your new bed to arrive too. If you need anything at all in the meantime, we’re always here to help.
Best Wishes,
Megan at Customer Care
The lady was very helpful and my…
The lady was very helpful and my purchase was done quickly and expertly
3 gennaio 2026
Risposta di Bensons For Beds - Aylesbury
We appreciate you sharing your experience. We're so happy to hear that our staff was helpful and your purchase was quick and expertly done! Thank you for your positive review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Aylesbury
We're so happy we could quickly assist you in selecting the right mattress. Thank you for your positive feedback; we appreciate it. Thank you for your positive review – Lauryn at Customer Care 💜
Unfortunately I ordered a small double…
Unfortunately I ordered a small double mattress by mistake which should have been a double!!!!!!
When realising my mistake I returned to the shop the following day and told the manager.
The manager and staff were absolutely brilliant and told me not to worry as they will arrange an exchange and try to deliver before Exmas
This was achieved at no extra charge for the new matress, delivery and collection of the old one to be returned!!!!
If this is the normal after service that your company provide i congratulate you and thank you
Rest assured I would recommend Bensons over and above all other companies
Again my sincere thanks I can't thank you enough
20 dicembre 2025
Risposta di Bensons For Beds - Aylesbury
We’re so pleased to hear our team turned a tricky situation into a stress-free experience! Quick action, no extra charges, and getting everything sorted before Christmas is exactly the level of care we aim for. Thank you for your kind words and recommendation – it means so much! 💜 Thank you for your positive review – Lauryn at Customer Care
I have purchesed from Bensons For Beds…
I have purchesed from Bensons For Beds twice now. The assistants on both visits has been friendly, welcoming ans very helpful. There tracking system on day of delivery is excellent, and the driver phoned half an hour before delivery. I can't fault my experience with Bensons. Would highly recomend.
30 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
We're happy to hear that you found our assistants friendly and helpful during both visits! It's great to know that our tracking system and delivery process met your expectations. Thank you for your recommendation.
– Thank you, Jess- Team Bensons
Great experience
The staff was very helpful in guiding me to the right mattress , very pleased
25 novembre 2025
Risposta di Bensons For Beds - Aylesbury
Wow what an amazing review! We really appreciate the time taken to leave this feedback for us. You deserve nothing less than a great night’s sleep! - Team Bensons
Brilliant experience
Our experience of shopping for a new orthopaedic mattress was enhanced by Luke. He was helpful and informative, which helped us make a decision. Luke also, explained the full process throughout from the purchase to the delivery.
12 novembre 2025
Risposta di Bensons For Beds - Aylesbury
We appreciate you sharing your positive experience with us Deborah. We're happy to hear that our team member was helpful and informative while assisting you with your orthopaedic mattress purchase, and that the full process was explained.
We're always here if you need anything else,
Megan at Customer Care
Great experience and now a good nights sleep.
From the shop experience to the delivery everything went smoothly. Delivery made when they said they would with great communications, old bed and mattress removed as requested.
5 novembre 2025
Risposta di Bensons For Beds - Aylesbury
We’re so pleased everything went smoothly from start to finish Richard! Great communication and hassle-free delivery are exactly what we aim for, and we’re glad the old bed and mattress removal made things even easier for you.
Thank you for an amazing review – Lauryn at Customer Care 💜
Staff in the shop very helpful and…knowledgeable
Staff in the shop very helpful and knowledgeable
Good choice of bases and mattress’s
Overall a good experience
Thank you
3 novembre 2025
Risposta di Bensons For Beds - Aylesbury
We appreciate your positive feedback! We're happy to know that our staff was helpful and knowledgeable and that you found a good selection of products.
We’d love to serve you again in the future.
Megan at Customer Care
friendly staff
29 ottobre 2025
Risposta di Bensons For Beds - Aylesbury
Thank you for your kind words! We're so glad to hear our team made a positive impression. We believe that a warm, friendly approach makes all the difference, and it's great to know that came through in your experience. If there's anything more we can do for you, we're always happy to help!
Megan at Customer Care!
Very helpful and friendly a nice choice…
Very helpful and friendly a nice choice of beds
19 ottobre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
We are happy to hear that you found our team helpful and friendly, and that you liked our selection of beds. Thank you for your feedback,
Megan at Customer Care
Risposta di Bensons For Beds - Aylesbury
We are so happy to hear that you found our service efficient and friendly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Excellent Service
I received my new bed, pillow and headboard quickly and was ably assisted by Luke and Fax. They had excellent knowledge in which bed and headboard to choose. I am very pleased with the service I received.
12 settembre 2025
Risposta di Bensons For Beds - Aylesbury
Thanks so much for your kind words! I’m glad Luke and Fax helped you find exactly what you needed. Hope to see you again soon! Take care, Megan at Customer Care.
Very impressed with Luke the manager
Very impressed with Luke the manager. He has very good knowledge of his products and electric Otterman. Give him a gold star.
Thanks for your good advice Luke
22 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
We appreciate you sharing your positive experience! We're happy to hear that our manager's product knowledge and advice stood out to you. Thank you for your kind words!
Thank you,
Lauryn at Customer Care
Great service
Polite and courteous all through the delivery and set up of my daughters bed
10 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
Thank you for your kind words! Our team takes pride in providing exceptional service, and we are thrilled to hear that we were able to make your daughter's bed delivery and set up a smooth and pleasant experience. We truly appreciate your support and hope to serve you again in the future.
Positive experience when choosing our new mattress.
On entering the store we were pleased to see a good range of beds on show and available to lie on for evaluation. Such showrooms are rather scarce but this would justify the journey we had made. The two staff members (Brian and Luke) who assisted us were knowledgeable, gave us plenty of information and answered our questions, with a professional and friendly approach. We never felt pressurised or rushed which was important to us. We felt supported in making our own decision on our new mattress.
8 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
We're happy to hear that you found our showroom helpful and that our team provided you with the support you needed. It's great to know that you felt comfortable and informed during your mattress selection. Thank you for your positive feedback!
Take care,
Megan at Customer Care
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