What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Was very knowledgeable in helping us to select the correct mattress for our needs. Good communication from order to delivery. Great product, great service at a great price. We've dealt with Bensons be... Leggi di più
We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed. The young lady who attended to us was extremely patient and helpful. We were r... Leggi di più
L'azienda ha risposto
We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... Leggi di più
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Informazioni su Bensons For Beds - Aylesbury
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, Regno Unito
- 1296336103
4,8
Eccellente
233 recensioni
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Le persone hanno visualizzato anche
Ashley was friendly
Ashley was friendly, knowledgeable & helpful.
There was no pressure to buy & he gave us space & time to try out the beds.
19 aprile 2026
Risposta di Bensons For Beds - Aylesbury
We're happy to hear that you found our team member friendly, knowledgeable, and helpful! We appreciate that you felt no pressure and had ample time to choose.
Thank you for your positive review – Lauryn at Customer Care 💜
Luke was a credit to Bensons for Beds
Luke was a credit to Bensons for Beds. His sales techniques were excellent, friendly and informative. We came in to gather details on mattresses to then hit the internet but decided to buy bed and mattress there and then. I would recommend visiting the store to find the right mattress firmness and construction for you and your partner.
18 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
Thank you for such fantastic feedback! Luke will be delighted to hear this — we’re so pleased his friendly, informative approach helped you find the right bed and mattress 😊
We’re so glad you had a great experience,
Megan | Customer Care Specialist
Great service
Really friendly and helpful service, no pressure. A great range of beds and no limitations with trying them out. I am sleeping better already.
17 aprile 2026
Risposta di Bensons For Beds - Aylesbury
Thank you for your lovely feedback! We’re delighted to hear you enjoyed a friendly, helpful, no‑pressure experience and had plenty of freedom to try out our range. Even better to know you’re already sleeping better.
Thank you for your positive review - Lauryn at Customer Care 💜
great service
great service, from purchase in store to delivery and construction of beds.
On time, good communication
14 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
Really appreciate your review — on‑time delivery, good communication, and expert fitting is exactly what we aim for.
Wishing you all the best until next time,
Megan | Customer Care Specialist🌟
LISTENING AND ACTING ON WHAT IS HEARD IS A NECESSARY SKILL
Either 31/3 or 1/4 2026. Went into Aylesbury store to browse - I was joined by Ashley who asked if he could help - I told him I was after a 5' storage divan with headboard - no mattress - plus another 5' headboard. I then walked round the showroom, again joined by Ashley. I decided on what I wanted but said I would call later in the week to make the order. Called in later in week to order my requirements. Said again to Ashley, what I wanted, he carried a mobile tablet to make notes of what I wanted. I ordered divan base with storage, plus 2 headboards. Ashley told me what was on the tablet, but did not show it to me. Items were added up and 25% deducted. (or so I though, still not having seen tablet) I paid by card and left. Received email confirmation a couple of days later - guess what? No second headboard on invoice. I will have this rectified with James at Customer Service. With whom I spoke several weeks ago.
3 aprile 2026
Risposta di Bensons For Beds - Aylesbury
We appreciate you bringing this to our attention. We regret to learn about the missing headboard on your order confirmation and the inconvenience this has caused. We're glad you're working with our customer service to resolve this.
Thank you for your review - Lauryn at Customer Care
Nice bed,very comfortable mattress,I…
Nice bed,very comfortable mattress,I recommend Bensons For Beds anytime! Very good quality!
20 marzo 2026
Risposta di Bensons For Beds - Aylesbury
Thank you so much for the lovely feedback Paul🛏️
We’re thrilled to hear you’re enjoying your new bed and finding the mattress super comfortable—that’s exactly what we love to hear!
Your recommendation means the world to us. Knowing you’re happy with the quality and comfort really makes our day. 😄✨
Enjoy every cosy night, and thanks again for choosing us,
Megan at Customer Care
Customer services was excellent in…
Customer services was excellent in store. Delivery on time and great
22 marzo 2026
Risposta di Bensons For Beds - Aylesbury
Thanks for the lovely review! So glad you had excellent service in‑store and that delivery was right on time. We really appreciate it,
Megan at Customer Care🌟
Great service in store and on delivery!!
Great service in store, and delivery on the day! Friendly, helpful staff, was a pleasure, thank you team B4Bs!!
11 marzo 2026
Risposta di Bensons For Beds - Aylesbury
Mr Willmott,
We're so glad you had a great experience in our store and that your delivery arrived on time! It's wonderful to hear our team was friendly and helpful. Thank you!
Team Bensons
No pressure to purchase and the delivery was painless
The purchase was easygoing with no pressure to buy
The delivery guys were very helpful.
6 marzo 2026
Risposta di Bensons For Beds - Aylesbury
Thank you so much for your lovely review! We’re really pleased to hear your purchase was relaxed and pressure‑free, and that our delivery team were so helpful.
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
The Superb Duo
The clear communication, the timely delivery, the brilliant service, the excellent customer service, the meticulous assembly, the jolly fellows and the examplary behaviour. Benson for Beds customer service and delivery team deliver one the best customer service examples of my life.
3 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
Zubair Sadozai,
We appreciate your fantastic review! It's wonderful to hear that our communication, delivery, service, assembly, and team's behavior all exceeded your expectations. Thank you for sharing your positive experience.
Stewart - Team Bensons
Good knowledge and friendly staff
4 marzo 2026
Risposta di Bensons For Beds - Aylesbury
Emma,
We appreciate you pointing out our staff's knowledge and friendliness! We are so glad you had a great experience.
Team Bensons
Risposta di Bensons For Beds - Aylesbury
Skye,
We appreciate your feedback and are so happy to hear our team was helpful and easy to talk to! Thanks for the five-star rating.
Team Bensons
Excellent service
From excellent service in store to an excellent and super speedy delivery service from Andrew and Graham, we have been very pleased with our Bensons experience. Would highly recommend the Slumberland Naturals Ultimate Wool mattress too.
17 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
Elise,
We're pleased you were happy with the service in store and the super speedy delivery. We appreciate your recommendation of the Slumberland Naturals Ultimate Wool mattress. Thanks for sharing your experience!
Team Bensons
Great experience in store
The team in store were super friendly, knowledgable but not too pushy.
25 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
Thank you for the lovely feedback! We’re so glad to hear the team were friendly, knowledgeable, and gave you plenty of space to browse. We really appreciate you taking the time to share your experience,
Megan at Customer Care!
Delivery was done on time
Delivery was done on time. The bed was ensembles and we were asked to checked. Everything was done as expected. Many thanks to the delivery team.
17 febbraio 2026
Risposta di Bensons For Beds - Aylesbury
Thank you for your lovely review Nicole! 😊 We’re so pleased to hear your delivery arrived on time, the bed was assembled for you, and everything was checked to make sure it was just right. Many thanks to the delivery team indeed — we’ll be sure to pass on your kind words,
Megan at Customer Care
Friendly and helpful member of staff…
Friendly and helpful member of staff who was knowledgeable too
10 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
We're so glad a friendly, helpful, and knowledgeable staff member assisted you! We appreciate your positive feedback.
- Jessica at Team Bensons
The sales advisor in the store was very…
The sales advisor in the store was very knowledgeable and did not pressurize us into a sale. The after sales experience was also good with the company keeping us informed at all times on the progress of our order. The delivery team was also prompt and efficient.
31 gennaio 2026
Risposta di Bensons For Beds - Aylesbury
Thank you so much for your lovely feedback Stephen! 😊 We’re delighted to hear your sales advisor was knowledgeable and gave you plenty of space without any pressure. It’s also great to know you felt well‑informed throughout the process and that our delivery team were prompt and efficient. We really appreciate you choosing us,
Megan at Customer Care
Great service from beginning to end!
Great service from beginning to end!
Bensons for beds are awesome! Their sales staff offer the best non biased advice and we've ended up with the most lovely looking and comfortable bed.
They kept us extremely well informed with regular text messages and emailed updates when they issued a firm delivery date and ETA.
On the day prior to delivery, the drivers called to check that we would be ready for delivery. They also called on the day to confirm the time.
All in all, I'm glad to have given Bensons another order for a new bed and would not go elsewhere for when the time comes around to replace the bed we now have.
31 gennaio 2026
Risposta di Bensons For Beds - Aylesbury
We're happy to hear that you received great service from beginning to end and that you are pleased with your new comfortable bed. It's great to know that you were well-informed with regular updates. Thank you for your continued support,
Megan at Customer Care
Excellent service
Excellent service from Faz (Bensons, Aylesbury). She knew when to let us browse and when to come over to offer advice. She was knowledgeable and very helpful.
25 gennaio 2026
Risposta di Bensons For Beds - Aylesbury
We're happy to hear that you received excellent service! It's great knowing our team member knew when to offer advice and was knowledgeable and helpful. Thanks for your review.
Sales and delivery team both very…
Sales and delivery team both very helpful and friendly.
20 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aylesbury
We're glad to hear that our sales and delivery teams were both helpful and friendly! We appreciate your positive feedback.
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