Really helpful sales person. No pressure selling. No hovering just let me look and take my time. Answered all my questions. First time I have bought from Bensons. Awaiting my delivery which I am hopin... Leggi di più
L'azienda ha risposto
Sede
Cambia sede4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
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The purchasing process in shop was good/fine. The delivery was put into my garage, not upstairs as discussed during the purchasing process (also gave this feedback on courtesy phone call received a... Leggi di più
L'azienda ha risposto
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Leggi di più
L'azienda ha risposto
Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Aberdeen
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Regno Unito
- 1224495862
4,7
Eccellente
327 recensioni
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Le persone hanno visualizzato anche
Excellent people best customer service…
Excellent people best customer service ever experienced
2 dicembre 2025
Risposta di Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us this great review! We are so glad you experienced the best customer service from our people.
– Thank you, Jess- Team Bensons
Risposta di Bensons For Beds - Aberdeen
Thank you for highlighting Caroline’s great customer service! We’re so glad she made your experience a positive one. 💜
Thank you for your positive review – Lauryn at Customer Care
Risposta di Bensons For Beds - Aberdeen
We’re thrilled you had great support from start to finish—sales, delivery, and installation all working perfectly for you.
Take care and see you again soon!
Megan at Customer Care
The sales personnel are very polite…
The sales personnel are very polite and patient.
11 novembre 2025
Risposta di Bensons For Beds - Aberdeen
We appreciate you sharing that our sales personnel are polite and patient. We're so glad you had a positive experience.
Until next time, thank you-
Megan at Customer Care
Great staff
Great staff, friendly and knowledgeable ensured that i got something that suited my budget
10 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aberdeen
We're happy to hear that our friendly and knowledgeable staff ensured you found something suitable for your budget. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Risposta di Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us a review! We are happy to hear that our staff was helpful during your visit. 💜
Thank you for your positive review – Lauryn at Customer Care
I went to the gallows's corner one
I went to the gallows's corner one
I met Luke months ago about seeing about a bed he was so helpful he was with me for nearly an hour.
Had to wait to order a bed due to selling my house
I went back to Luke and he remember really nice guy helpful and nothing was to much trouble for me
Thanks Luke
29 ottobre 2025
Risposta di Bensons For Beds - Aberdeen
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and accommodating during your visits. Thank you for sharing your kind words; we appreciate your feedback!
Megan at Customer Care!
Highly recommended
Professional, friendly, helpful staff & advice from start to finish. Very good service.
22 settembre 2025
Risposta di Bensons For Beds - Aberdeen
We are happy to hear that our professional and friendly staff provided helpful advice from the beginning to the end. Thank you for your amazing feedback,
Megan at Bensons for Beds
Risposta di Bensons For Beds - Aberdeen
That’s what we love to hear—thanks a bunch for your 5 star review Primrose! • Catch you next time! Megan at Customer Care😊🙌
Very professional and kind staff
Very professional and kind staff
Helping with everything and not feeling pressure with my choices just giving me all answers and time for my choice. 👍
13 ottobre 2025
Risposta di Bensons For Beds - Aberdeen
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Great experience
Great experience, Nina was knowledgeable and professional and helped us find perfect mattress.
9 ottobre 2025
Risposta di Bensons For Beds - Aberdeen
We're glad you enjoyed your experience. It's wonderful to know that our team member's expertise helped you discover the perfect mattress. Thank you for your feedback, Megan at Customer Care
Risposta di Bensons For Beds - Aberdeen
Thanks so much! We’re thrilled you had a brilliant service experience!
Take care,
Megan at Customer Care⭐
Risposta di Bensons For Beds - Aberdeen
Thank you for your great feedback! We’re glad our team and delivery service met your expectations.
Kind regards,
Megan
The Bensons for Beds Care Team
I needed a bed frame and mattress…
I needed a bed frame and mattress urgently.
The staff were great and let me know what options I had.
Made some nice savings too on promotion offers.
4 ottobre 2025
Risposta di Bensons For Beds - Aberdeen
Thank you for your feedback! We’re glad our team helped you find the right bed frame and mattress quickly—and that you saved with our promotions.
Best Wishes,
Megan
Bensons for Beds Customer Care
Friendly staffs. Customer Focus.
Friendly staffs at Benson for Bed at Union Square. Very helpful. Easy to talk to. We end up buying more than one items. Saving us trailing to other shops.
4 ottobre 2025
Risposta di Bensons For Beds - Aberdeen
Thank you for your kind words! We’re delighted our friendly team at Union Square made your visit easy and helped you find everything you needed—all in one place!
Best Wishes,
Megan
The Bensons for Beds Care Team
Excellent service
Excellent service, very happy with the staff, the delivery was on time and seamless
25 marzo 2025
Risposta di Bensons For Beds - Aberdeen
We appreciate your positive feedback! We are happy you were pleased with our staff and that the delivery was on time and seamless.
Take care,
Megan at Customer Care
Risposta di Bensons For Beds - Aberdeen
We appreciate you sharing! We are so glad that our staff was friendly and helpful during your visit with us.
Take care,
Megan at Customer Care
A very satisfied customer
The Delivery Men went above & beyond when delivering my new mattress. My bed frame had some loose bolts that needed tightening up & they wasted no time in doing this for me. What a difference!
I’ve now had 4 nights sleep on my new mattress & it’s just so comfortable!
Thanks again Bensons for a great service! 😊. It’s a 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ from me!
22 settembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Aberdeen
Thanks so much for the fantastic review! I’m thrilled our delivery team went the extra mile—and that you’re loving your comfy new mattress! Can’t wait to help you again! Take care, Megan at Customer Care.
Helpful, knowledgable, and friendly, very approachable. Bensons beds were polite and friendly…
Bensons beds were polite and friendly and took the time to listen to any questions I had, came with me to look over the bed with me and show me anything I wasn’t sure about … I was looking for an Ottoman and they were very clear about what I would need, measurements, weights … without being over bearing with the “sales talk!”
21 settembre 2025
Risposta di Bensons For Beds - Aberdeen
We're happy to hear that our team provided such a helpful and informative experience. It's great to know that they took the time to listen and clearly explain everything about the Ottoman bed. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Scott answered all of our questions
Scott answered all of our questions. Full of knowledge regarding bed frames and mattresses. Could've been any more helpful. Gave us plenty time to make sure we were happy with what we were going to purchase.
Top marks, this is the second time in the last couple of months that I have made purchases from the union square branch in Aberdeen and both time have had excellent customer service.
10 settembre 2025
Risposta di Bensons For Beds - Aberdeen
We're happy to hear that you found our team member helpful and knowledgeable! We appreciate your positive feedback regarding your experiences at our Aberdeen store. Thank you for your continued patronage, we really appreciate it Carol.
Take care,
Megan at Customer Care
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