Belles Fleurs Recensioni 

273
TrustScore 2 su 5

2,0

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

If you want your special occasion items delivered at 11:00 PM, this is the place for you! After ordering at 8am and misleading me on the phone at 5:30 PM that they would be delivered between 7pm-8... Leggi di più

Valutata 1 stelle su 5

I placed my order for flowers to be sent to my sister for my nephews 1st anniversary. I specifically ordered the blue beauty which is advertised on the website. Firstly I added a note to say early del... Leggi di più

Valutata 1 stelle su 5

Got a text from this florist on Saturday to say flowers were delivered to my door... no such thing. They eventually arrived Monday afternoon, they were in very poor condition when they arrived. I'd... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Beautiful flowers, girlfriend absolutely delighted. Knocking a star off for price, quite expensive. Knocking another off because the personalised message wasn’t great. Printed on a sticker in really s... Leggi di più

Dettagli dell'azienda

  1. Fiorista
  2. Consegna fiori
  3. Progettista floreale
  4. Mercato dei fiori
  5. Servizio per matrimoni

Scritti dall'azienda

Belles Fleurs was established in 1998 in the Blanchardstown Shopping Centre and have been providing our local community with fabulous flowers for over 23 years. Our Dublin shop specialises in creating memorable, long-lasting bouquets for nationwide delivery each day.


Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

273 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 14% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,0

Tutte le recensioni

(273)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Customer service ✅

Their flowers never fail, but this time the flowers were delivered to the wrong address. I was contacted via email and the issue was raised and rectified and a refund for the delivery was processed. Thanks a bunch!

7 aprile 2022
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Risposta di Belles Fleurs

Thanks so much Eva. Great to hear you're happy, hope we get to make more lovely bouquets for you in future! Xx

Valutata 5 stelle su 5

Absolutely amazing 😍😍😍

Absolutely amazing I bought my mam flowers for Mother’s Day and had them delivered they were absolutely beautiful and she was delighted when they arrived. It was such a fast and easy service. I will definitely be buying more flowers from bellesfluers in the near future 😍

5 aprile 2022
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Risposta di Belles Fleurs

Ah Mya you're amazing, thanks so much for your leaving a review of your experience. We are so so thrilled your mam was happy. Can't wait to make more bouquets for you in future 🥰🥰🥰 Xx

Valutata 5 stelle su 5

Lovely bouquet of flowers

Lovely bouquet of flowers. Fresh and extremely well presented. Would definitely recommend Belles Fleurs for any occasion.

2 aprile 2022
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Risposta di Belles Fleurs

You're very very kind Mikael, thank you very much for your review Xx

Valutata 5 stelle su 5

Gorgeous flowers! Very reasonably priced

Great service! The flowers my mom received for Mother's Day were outstanding, I got a free upgrade to a larger bunch and she was blown away, they looked so expensive and the colours were amazing. Will be definitely using again :-)

1 aprile 2022
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Risposta di Belles Fleurs

Ah Claire, thanks so much for your comment. Really happy to hear your mom was blown away - that's why we love to do what we do! Looking forward to making more bouquets for you in the future! Xx

Valutata 5 stelle su 5

Gorgeous flowers

Gorgeous flowers, delivered on time. Highly recommended

1 aprile 2022
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Risposta di Belles Fleurs

Thanks a lot for sharing your experience Declan! Much appreciated Xx

Valutata 5 stelle su 5

Beautiful Bouquet!

Got a free upgrade to a large bouquet and they were beautiful! Thank You!

31 marzo 2022
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Risposta di Belles Fleurs

Delighted to hear that you're happy with our product Jess, hopefully many more bouquets in future! Thanks so much ❤️ Xx

Valutata 4 stelle su 5

Beautiful bouquet of flowers

The bouquets are beautiful ive ordered the last two years from the shop and they have made mistakes with my deliveries but have been the first to own up to them and make amends looking forward to doing business with them in future.

28 marzo 2022
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Risposta di Belles Fleurs

Thank you for bringing this to our attention, Anthony.

We're very sorry to hear about your experience. We have been in operation over 20 years and a situation like this is extremely rare for us.

We are currently looking into what happened with your order.

Please accept our sincere apologies.

Valutata 2 stelle su 5

I hate to inform you that your response…

I hate to inform you that your response to me is total nonsense.
Sun 13.03.22
I placed the order & since I don't have that record maybe just maybe I put the incorrect date
Sun 13.03 22 @ 22.19 hrs Asta emailed to confirm the delivery date
Mon 14.03.22 @ 00.11 hrs I confirmed the delivery date as 16th March 2022 & stated "preferably morning" I gave my mobile number & the recipient email number
14.03.22 email from you to say "that's great, thank"
All took place 2 days before due delivery & still until I made 3 phone calls the flowers/chocs were not delivered ... delivery eventually 6pm.
So the whole service was disappointing & unforgivable.

24 marzo 2022
Non scritta su invito
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Risposta di Belles Fleurs

Hi Gladys, Thanks for sending on more information.

There seems to be a bit of confusion.

In my reply to your first review, I was simply referring to the order you placed online. The date for delivery that you chose on that order is 01/01/1970. This is the reason the order was difficult to retrieve on the system when you rang the shop on the 16th, as our orders are sorted by date of delivery.

Regarding your timeline - I wasn't actually made aware in your first review that you had been liaising with somebody in the shop prior to the 16th. I was only looking at the order you placed online, and querying why the order had gone missing like you suggested.

Sorry about your experience - but thank you for bringing it to our attention, we will do better in future.

Valutata 5 stelle su 5

Great service

Great service. My friend loved the gorgeous flowers she received.

14 marzo 2022
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Risposta di Belles Fleurs

Amazing hearing kind words like these. Thanks so much!

Valutata 1 stelle su 5

Overseas order - Order not delivered

I live in Australian and made in online order. The flowers and Chocolates we ordered were not delivered. I have confirmed family in Ireland. The address on the order is correct. Not happy. Euro90 spent and no delivery. On questioning, I was advised they were delivered. No other follow up. Am furious and so disappointed. I don’t recommend and won’t be using again.

12 marzo 2022
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Risposta di Belles Fleurs

Hi there, this really hurts to hear. The manager of the shop has looked thoroughly into this and will be in touch. Please keep an eye on your inbox.

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