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Valutata 5 stelle su 5

Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di casalinghi

Scritti dall'azienda

Luxury comfort essentials to help you wind down well.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

252 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Favourite sheets

Beautiful, comfortable sheets. Never buying anywhere else. We used to mix and match as well so never got bored of the colours. Shipping has always been very quick too - unsure of customer service.

11 ottobre 2025
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Risposta di Bedfolk

Hi Anjulie,

Thank you for your great review!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Marvellous company selling the…

Marvellous company selling the snuggliest, cloud like and hardest wearing bedding on the market. Their customer care is second to non and delivery is speedy. Have just ordered my second bed pack from them because we can’t wait for our originals to come off the line (or out of the dryer). Just pure luxury for a sleepy body.

16 ottobre 2025
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Risposta di Bedfolk

Hi Lynn,

Thank you so much for your lovely review! We're so pleased that you're happy with our products and customer service - both aspects of our company being of the highest standard and more is incredibly important to us!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Bedfolk linen

We absolutely love our Bedfolk duvets and relaxed cotton linen. It’s very high quality, cosy comfortable and has the added bonus of looking better when it isn’t ironed. Many of our guests ask where it has come from and then order it for their homes.

13 febbraio 2025
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Risposta di Bedfolk

Hi Jane

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Bedfolk - Blissful bedrest😴…

My recent bedding purchase from Bedfolk did not disappoint! I recently added to my Bedfolk collections which I initially purchased approximately 2 years ago, I was extremely satisfied upon my initial purchase. So I decided to try this company again.

The products I chose are of excellent quality, comfortable and a delight to use.

I have found Bedfolk company consistently striving to produce and supply high quality, attractive, luxury bedding at affordable prices and long lasting to enhance the pleasure and importance of wellness to rest and sleep upon.

At my age of 63 years, I’ve spent many, many years trying, testing leading home care brands in my home, but I shall always from here on only use Bedfolk to dress my bed.

I am now looking forward to trying the bath towels and dressing gowns which compliment the bedding all
of which are very gentle in their calming and co-ordinating colour scheme.

Easy process to order online, quick delivery, careful secure packing. Everything about this company and product in all aspects is 100% of great satisfaction.

7 ottobre 2025
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Risposta di Bedfolk

Hi June,

Thank you so much for your fantastic, detailed and kind review!

We're so happy you found us and have been so happy with the products, ordering process, delivery and everything about us - we do indeed look to provide excellence across the board so it's heartening to read that we've been successful!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Love the items from Bedfolk

Love the items from Bedfolk. Recently purchased 2 ripple towels in the dark green. Excellent color, absorbency and size. Very pleased with the items

10 ottobre 2025
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Risposta di Bedfolk

Hi Sarah

Thank you so much for your lovely review! We're so pleased that you love your Ripple towels - they're a product we're super proud of (as we are all of our products of course!).

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

My favourite pillow by a mile

My favourite pillow by a mile. Better still is 2 - one on top of the other. Complete bliss.

10 ottobre 2025
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Risposta di Bedfolk

Hi there!

Thanks so much for your positive review! We're so pleased that you're so happy with your Bedfolk pillow!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

The bed linen supplied by Bedfolk is the absolute best!

The bed linen supplied by Bedfolk is the absolute best. I have been buying their linen duvet covers, pillow cases and sheets for several years now. Not only do they feel wonderful but they look great and wear amazingly well. Can’t rate them highly enough. Customer service great and packaging lovely. You know you are getting something very special by the care in the packaging.

7 luglio 2025
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Risposta di Bedfolk

Hi Karen

Thank you for such a lovely review! We're super pleased that you're so happy with our products and customer service and have been for several years.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Great products and service

Great products and service. Lovely company.

3 settembre 2025
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Risposta di Bedfolk

Hi Natalie

Thank you so much for your kind and positive review!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Excellent Customer Service Team

This was my first time ordering from Bedfolk, and I couldn’t be more impressed with their customer service. There was a small mix-up with my order, but Ashley from the Customer Care team handled it with genuine care and professionalism. She replied promptly, explained what had happened, and went above and beyond to make things right — even sending a generous gift card as an apology for the confusion.

It’s rare to see a company take ownership and communicate so thoughtfully. The products are beautiful, and the experience has made me certain I’ll be a return customer. Highly recommend!

22 settembre 2025
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Risposta di Bedfolk

Hi Alexandra,

Thank you so much for your lovely review! It's so important to Bedfolk that we offer not only excellent products, but also a fantastic, pleasant customer experience. I am so happy that we didn't fall short on that and that you felt I handled the situation for you with care and professionalism and communicated well.

We're delighted you're now a return customer and we look forward to seeing you again!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Relaxed cotton bedding fabric and colours

I ordered relaxed cotton bedding fabric swatches and they arrived very promptly.The fabric is excellent quality and the colours just as they look on the Bedfolk website.I particularly wanted to see the new Latte colour and it is lovely.
The swatches have helped me make a decision and I am now going to order the Latte relaxed cotton bedding bundle.I have three sets of Bedfolk bedding already and I am very pleased with the excellent quality and feel.Thank you.

28 settembre 2025
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Risposta di Bedfolk

Hi Alison

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Love Bedfolk

Love Bedfolk, the customer service is excellent and so are the bedding, duvet and pillows. They clearly value high quality items and I'm a returning customer!

22 settembre 2025
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Risposta di Bedfolk

Hi Gav,

Thank you so much for your lovely review! We're so pleased you value so highly the quality of our products and customer service - both are so important to us and what we're all about!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Wonderful detergent and softener

Wonderful detergent and softener, don’t hesitate to order

20 settembre 2025
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Risposta di Bedfolk

Hi Rebecca

We're so pleased that you love our Wind Down Blend detergent and fabric conditioner, maybe even as much as we do! Thanks so much for your positive, kind review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Excellent service

I have had four deliveries from Bedfolk -swatches, pillowcases, laundry goods, pillowcases again - and they have all arrived , beautifully packaged, within days of ordering. They also replied promptly to a query I raised.

Now I need to decide which duvet cover to buy…

19 settembre 2025
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Risposta di Bedfolk

Hi Nanny

Thank you so much for your lovely review! We're so pleased that you love our products and we really appreciate your kind comments about the responsiveness of our customer service too - very important to us.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Top class company

Top class company. I have purchased a fair few of the bedding sets in the past and yes not the cheapest but the quality is there.
There bedding gets better with age especially the linen when tumble dried.
Customer service are also excellent and any queries dealt with quickly.
Also had the pleasure in the past to talk to Jo one of the owners of Bedfolk when I needed something sorted out.
I would highly recommend Bedfolk!!

16 settembre 2025
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Risposta di Bedfolk

Hi Stephen

Thank you so much for your lovely, detailed review! We're so pleased that you are so happy with the bedding and the high levels of quality we invest in our product and in our levels of customer service - this is so important to us.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Not the cheapest but…

If you can possibly afford to it would be worth buying your bedding from Bedfolk.
On top of the quality of the bedding, delivery is very quick and items are thoughtfully packaged.

11 settembre 2025
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Risposta di Bedfolk

Hi Jackie

Thanks so much for your fantastic review! We really appreciate it!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Robe is soft and cosy, customer service responsive and human

I needed some help with sizing for the dream robe, and also because the first colour and size I ordered wasn’t quite right for me so I needed a bit of support to change my first order, and keep my new customer discount. Customer service support was responsive, kind, and human, and sorted out what I needed, no fuss. We’ve since bought hubby a robe too, and I’ll be back for a second in the future, I’m sure! Highly recommend.

4 settembre 2025
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Risposta di Bedfolk

Hi Jacqui

Thank you so much for your wonderful review! We're so pleased that you love your robe and so grateful for your kind words about our customer service. It's so important to us!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

The bedding is so soft and so…

The bedding is so soft and so breathable. Only getting bedding from Bedfolk from now on🩷

1 settembre 2025
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Risposta di Bedfolk

Hi Amy

Thanks so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Efficient and fast service

Efficient and fast service. Items arrived well packed. Beautifully made, quality fabric and fitted perfectly. I would buy from this firm again.

28 agosto 2025
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Risposta di Bedfolk

Hi there,

Thank you so much for your kind words and positive review. We're so pleased that you are happy with the quality of our products, packaging and service.

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Dream robe

Lovely products & lightning fast service with next day delivery.

15 agosto 2025
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Risposta di Bedfolk

Hi there,

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

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