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Valutata 5 stelle su 5

Bedfolk produce a range of quality products, but the other reason that they are my go to company for bedlinen, is that if you have a query, it’s possible to get a prompt response from a real person. A... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent British business with the finest quality and comfort by English craftsmanship. Superb duvet and pillowcase set in an ink blue hue. The thread count means it is so soft and cosy yet also... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Loved the idea of been able to order swatches of the different bedding. This made it so much easier to choose the bedding I wanted. Communication was prompt from the company as I had a few questions b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm so impressed with this company. I purchased a linen bedding set, and the quality is second to none. It's super soft, and I really like the colour, too (sage). I had to contact customer service, an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di casalinghi

Scritti dall'azienda

Luxury comfort essentials to help you wind down well.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

252 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A brand I’m happy to return to.

I’ve purchased from Bedfolk several times over the past few years and have always liked the quality of their products. The neutral, minimal colours are beautiful, and when I needed to exchange an item, the service was easy and efficient. A brand I’m very happy to return to.

26 dicembre 2025
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Valutata 5 stelle su 5

Gorgeous Bedding

I love the beautiful bedding from Bedfolk- the whole process is luxurious- from opening the box in which items are tied with ribbon- to the fantastic quality and craftsmanship of the bedding. When I had a query, I got a swift, helpful and personable response so I would also highly rate the customer service too.

7 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Perfect bedding & fluffy towels

I was looking for some new bedding & had seen bedfolk. The colour options were what drew me to purchase and I haven’t been disappointed. I purchased some linen pillowcases, duvet covers and fitted sheet. I was so impressed I also made a 2nd order and got some towels. The fluffiest towels I’ve had I will definitely order more.

Shipping was also super fast, came within 2 days of ordering. Would definitely recommend.

20 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

The product was very poorly finished

The product was very poorly finished. For over a week I found lots of bits of linen in my bed from the garments

15 dicembre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi David

Thank you for your feedback and I am so sorry to hear that you were unhappy with the product's finish. Please do reach out to us at customercare@bedfolk.com to discuss further, as we'd love to help resolve this for you.

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Soft comforting sleep

Speedy delivery, free good size colour swatches. Product is soft, lightweight and looks contemporary with washed finish. The colours are amazing.
Would prefer it if the pillows had closure at one end rather than back.

13 dicembre 2025
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Risposta di Bedfolk

Hi Anne-Sara

Thank you so much for your great review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Fantastic linens

Fantastic product, we’ve purchased linens from bedfolk year after year.

7 dicembre 2025
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Risposta di Bedfolk

Hi Corey

Thank you so much for your fantastic review! So happy to know you've come back to us year after year!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Top drawer quality for a sound sleep!

Excellent quality bedlinen -washes and wears really well and no colour fade (last re-order proved the point). Without doubt the best I have ever purchased for a soft sound sleep!

15 novembre 2025
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Risposta di Bedfolk

Hi Leigh

Thank you so much for your wonderful review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Very Satisfied

It was easy, fast and I am very happy with the purchase.

27 novembre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Nancy

We're so glad to hear that you had such a positive experience shopping with us and are happy with your purchase! Thanks so much for your great review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Total Bliss

This bedding is just total bliss. It’s soft, comfortable & like no other I have slept in. I love white bedding and the snow is gorgeous. It washes so well and looks nice even when crumpled. You have to try it to really appreciate it.

29 novembre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Lesley

Thank you so much for your fantastic review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Quality company

The quality of the bedding justifies the higher price point - I have been a customer pretty much since the off and the bedding I have all these years later is still beautifully soft and washes well. It’s constructed brilliantly (no loose buttons, no frays and no thinning out or seams coming apart) and has survived my children, pets and accidental morning coffee spillages, and still looks and feels beautiful.
The company ship very quickly and the packaging is environmentally friendly - nice to see no unnecessary plastic wrapping!

28 novembre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Gemma

Thank you so much for your lovely review!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Really easy to use website

Really easy to use website, great images .

29 novembre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Jim

Thank you so much for your kind review! So glad our website is super user-friendly and you love our imagery!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Gorgeous bedding

Gorgeous bedding. Super soft & feels luxurious. Excellent quality also as it washes really well time after time. Wouldn’t be able to sleep in any other bedding now.

14 novembre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Natalie,

Thank you so much for your fantastic and kind review! We're so pleased that you're loving your Bedfolk bedding and that it's super soft and feels luxurious! That's absolutely what we're all about!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

Fantastic quality 100% Linen PJs

Fantastic quality PJs. Incredibly comfortable. Bedfolk is a recent discovery for me. I tried their 100% linen PJs and am delighted. Treated myself to a second pair in a different colour.

31 ottobre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Christine

Thank you so much for your lovely review! We're so happy you love our high quality, comfy PJs and treated yourself to a second pair!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 5 stelle su 5

An excellent quality robe.

Bought the Ripple robe in medium. A really lovely robe, very thick & good quality material, has washed well. I’m a UK 6-8/XS but I wanted the length (I hate short robes) so got the M. I’m 168cm/5’6”. Not too bulky, but cosy, and the hood isn’t massive so it doesn’t add unnecessary heft. I do think it should have more than one pair of belt loops - a unisex item needs to accommodate different heights, the loops sit on my waist perfectly but not sure how they’d go for shorter/taller people.
Well worth the price overall.

21 ottobre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Angela

Thank you so much for your fantastic review! We're delighted that you love your Ripple robe and thank you for your kind words about a product of which we are so proud!

We do appreciate your comments about the belt loop and we have tried to get this just right, but please do reach out to us at customercare@bedfolk.com if ever it presents an issue. We'll always do our very best to help!

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

I have made two purchases from Bedfolk…

I have made two purchases from Bedfolk and both arrived promptly and well packed. I have been more than happy with the products and will be making another purchase very soon.

10 settembre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi there!

Thank you so much for your lovely review! We're so pleased that you're a happy customer and will be looking to place a new order soon!

Kindest wishes,

Ashley - Bedfolk Customer Care

Valutata 4 stelle su 5

Customer service was prompt to rectify…

Customer service was prompt to rectify an issue once you could track them down (3 points of contact - web, WhatsApp & phone).

17 ottobre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Susan,

Thank you so much for your kind review! I am glad we were able to rectify the issue promptly.

Apologies if you found it difficult to get hold of us at any point - we do our best to respond as quickly as possible and offer multiple avenues of contact to ensure we are as available as we can possibly be during business hours.

Kindest wishes,

Ashley - Bedfolk Customer Care.

Valutata 5 stelle su 5

Fantastic bedding and fantastic…

Fantastic bedding and fantastic service.
This is my third set of bedding from Bedfolk and would definitely recommend.
Super soft and the colour is beautiful.

19 ottobre 2025
Non scritta su invito
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Risposta di Bedfolk

Hi Mrs Millward,

Thank you so much for your lovely review! We're so pleased that you love our products and service!

Kindest wishes,

Ashley - Bedfolk Customer Care

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