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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent customer service and a beautiful outfit. I can’t thank Tia enough for expediting my order so I received in time for my break. Excellent communication. I don’t normally write reviews but blow... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

One of my favourite things to do at the start of Spring is go onto the Beach Cafe website and order my summer holiday wardrobe. Great choice of designers and swift delivery. Recommend!

L'azienda ha risposto

Valutata 5 stelle su 5

Great company, great products of high quality. Orders have always arrived quickly and beautifully wrapped. Free returns is a bonus. Recently sent a bikini back but only because it didn't fit me proper... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing customer service for European shoppers! Shopping online with UK stores can be tricky sometimes due to customs charges etc. Worry not with Beach Cafe however, as they make the whole process ver... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento da spiaggia
  2. Negozio di abbigliamento
  3. Negozio di costumi da bagno
  4. Negozio di abbigliamento donna

Scritti dall'azienda

Shop Designer Swimwear at Beach Cafe for a huge selection of beachwear by Seafolly, Vix & Melissa Odabash. Free Delivery on orders over £100 & Free Returns.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

273 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent quality

Excellent quality, quick delivery will absolutely buy again in the future

3 marzo 2024
Non scritta su invito
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Risposta di Beach Cafe

Hi Paula!

Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!

All the best, The Beach Cafe team x

Valutata 5 stelle su 5

Bought several things from Beach Cafe

Bought several things from Beach Cafe, fabulous quality, and so stylish.
Customer service is good when I have needed advice.
My No 1 site when I need/want a new bikini that is 'different' from the rest.
You dont disappoint Beach Cafe, 2 days to deliver and once again love it!
Thank you Beach Cafe

15 febbraio 2024
Non scritta su invito
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Risposta di Beach Cafe

Hi Phillipa!

Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!

All the best, The Beach Cafe team x

Valutata 5 stelle su 5

Beach dress and trousers

Second time I have used Beach Cafe and am so happy with my trousers and beach dress. Such beautiful fabrics, lightweight and great for holidays. Quick delivery and the packaging so pretty

23 gennaio 2024
Non scritta su invito
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Risposta di Beach Cafe

Hi!

Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new bits!

Please could you kindly respond to the thank you email you received as we are unable to find your email from the name provided on the review.

All the best, The Beach Cafe team x

Valutata 5 stelle su 5

Always perfect!

Great customer service and always quick to deliver. Great range of beach wear, won’t shop anywhere else!

19 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

My favourite bikini I have ever had is…

My favourite bikini I have ever had is from Beachcafe
Thankyou guys (good job I bought two) ! Lucky me ☺️

23 settembre 2023
Non scritta su invito
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Risposta di Beach Cafe

Thank you for your lovely review Anne!

Thank you so much for your lovely review, as always if we can help with anything further please do let us know.

The Beach Cafe Team!

Valutata 5 stelle su 5

Very efficient service

Very efficient service. Delighted with my purchases. Packaged beautifully.
Lovely selection of products for a treat as my only slight negative is a little on the expensive side.

25 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Items as described packed and…

Items as described packed and despatched speedily and love the dress

18 agosto 2023
Non scritta su invito
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Risposta di Beach Cafe

Hi!

Thank you for your time to leave a review, we love to hear all our customers thoughts! So happy you love your new dress!

Please could you kindly respond to the email you received as we are unable to find you email from the name provided on the review.

All the best, The Beach Cafe team

Valutata 5 stelle su 5

Easy to order and speedy delivery

Easy to order and speedy delivery. Great selection of items on the website too

6 settembre 2023
Non scritta su invito
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Risposta di Beach Cafe

Hello Louise!

Thank you for your review, always lovely to hear that you like the selection we offer on our site.

All the best, Beach Cafe

Valutata 5 stelle su 5

My go to swimwear and summer wardrobe suppliers!

My go to swimwear and summer wardrobe suppliers! Fantastic choices. Chat always available whenever needed, fantastic customer support.

1 luglio 2023
Non scritta su invito
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Risposta di Beach Cafe

Thank you for your lovely review Louise!
Lovely to hear your thoughts on our customer service and as always if we can help with anything further please do let us know.

The Beach Cafe Team!

Valutata 5 stelle su 5

One of the best Beachwear companies

The website is really easy to use and has a really extensive product and brand range. Deliveries are really fast and customer services are very quick to assist if required. A great company to order from

1 agosto 2023
Non scritta su invito
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Risposta di Beach Cafe

Thank you so for your lovely review!

We pride ourselves on our customer service and are so happy to have had a positive experience.

As always if we can help with anything please do let me know.

If you could kindly reply back to the email you have been sent as customer service are unable to find your email under the name Simpson Family.

All the best, The Beach Cafe Team

Valutata 5 stelle su 5

Great choice

Great choice. Great reduction and great service.

4 agosto 2023
Non scritta su invito
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Risposta di Beach Cafe

Thank you for your review Louise!

make sure to always keep an eye on the site, we're continuously updating the site with lots of lovely products.

All the best,
The Beach Cafe Team!

Valutata 1 stelle su 5

Don't trust this company to action your refund or respond to any emails or phone calls

I returned 2 dresses worth over £100 more than 2 weeks ago. Despite it stating on my account that these have been 'refunded' its been more than 2 weeks and no refund has been recieved.

Not only that I have tried to email and call this company, with no avail.

Reading through previous reviews, it seems this is how this company makes a profit. By stating they accept returns for refunds, but when customers send items back, they keep both the product and the money.

Absolutely disgraceful behavior. I'm sure I will get a generic response from the company, a seemingly 'helpful' one with them advising me to get in touch. If only I could attach the screenshots of the emails I have sent and the calls I have made to this company.

The items on this site seem nice, but honestly you can buy them all elsewhere. Don't risk it for this scam company.

Since posting this review and leaving comments on Beach Cafe's social media, someone miraculously got back in contact with me. Seemingly to tell me my refund had been processed 12th August, despite it showing on my account that it had been 'refunded' before that date...

Their returns policy states a refund is actioned within 10 days. I received an email to say they had the items July 31st. Since the refund was supposedly actioned August 12th, a Saturday, this makes it over the 10 working days policy stated.

All I know is that this is a violation of Trading Standards and my right to cancel my order as a consumer. As well as not fulfilling what they have stated on thier website. I have fulfilled my end of thr contract and followed all your requirements for the refund, yet I am still having to chase this as of August 16th.

31 luglio 2023
Non scritta su invito
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Risposta di Beach Cafe

Hello Vickie,

Thank you for your reviewing Beach Café, we would like to apologies for the lack of communication you received regarding your refund. Please note that a member of staff reached out yesterday to confirm that your refund was in fact processed on 12th August within our 10 working day policy however depending on your form of payment this can occasionally take between 3-5 days to show back in your account.

We believe our customer care is always personal and for this reason do not send out generic auto emails, We always do our best to get back to customers within 48h and keep them as informed as possible, and are very sorry that we ran over this a little during our busy period, I believe management have provided a gesture of goodwill via email as a way of apology and hope that should you choose to shop with us again we hope you have a more positive shopping experience.

All the best, The Beach Café Team

Valutata 1 stelle su 5

Achtung!

Achtung!! Die Retour klappt nicht wie angekündigt! Ich habe auf meine zahlreichen E-Mails keine Antwort bekommen und erst als ich das ganze über PayPal gemeldet habe, bekam ich eine Reaktion. Die Retour sollte mir erstattet werden, so wurde es mir per E-Mail zugesichert. Darauf warte ich bis heute. Auch die Mehrwertsteuer wurde nicht erstattet. Ich werde dort nicht wieder bestellen!

14 agosto 2023
Non scritta su invito
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Risposta di Beach Cafe

Es tut uns leid, dass Sie bei uns kein positives Einkaufserlebnis hatten. Wenn Sie uns bitte eine E-Mail mit Ihrem Namen und Ihrer Bestellnummer senden könnten, können wir dies für Sie prüfen.

Valutata 5 stelle su 5

EXPRESS YOURSELF 🌞

This company has the most inspiring range of holiday wardrobe. Dream the dream. The sales/support team are the most efficient of all my online shopping experiences.

7 luglio 2023
Non scritta su invito
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Risposta di Beach Cafe

Hello Colleen,

Thank you for your lovely review! As always our fabulous team are help you choose the perfect items for your holiday wardrobe. Remember to keep an eye on the site going in to summer as new drops are always being added :)

Valutata 5 stelle su 5

A beautiful dress

A beautiful dress, and excellent service from Beach Cafe. Fast delivery, and great packaging

4 luglio 2023
Non scritta su invito
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Risposta di Beach Cafe

Hello Leigh,

Thank you for your lovely review! As always our fabulous team are help you choose the perfect items for your holiday wardrobe. Remember to keep an eye on the site going in to summer as new drops are always being added :)

Valutata 5 stelle su 5

Excellent online shop

Lovely products and many to choose from. Excellent customer service and speedy delivery.

11 luglio 2023
Non scritta su invito
Logo di Beach Cafe

Risposta di Beach Cafe

Hello Claire,

Thank you for your lovely review! As always our fabulous team are help you choose the perfect items for your holiday wardrobe. Remember to keep an eye on the site going in to summer as new drops are always being added :)

Valutata 5 stelle su 5

Always a great pre holiday shopping experience 🌞🧿🦞🌴

Always love shopping with Beach Cafe- can be relied on for having a good selection of beachy things and a good availability of sizes, plus great for a bit of inspiration when you’re not sure what you’re looking for.
Delivery is super speedy and efficient as are returns and exchanges. Thanks Beach Cafe!

1 luglio 2023
Non scritta su invito
Logo di Beach Cafe

Risposta di Beach Cafe

Hello Julia,

Thank you for your lovely review! As always our fabulous team are help you choose the perfect items for your holiday wardrobe. Remember to keep an eye on the site going in to summer as new drops are always being added :)

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