I ordered a leotard from Basilica Dancewear, received my order number and waited... Nothing. Tried their automated chat to track my order - was 'awaiting fulfilment'. I emailed to find out where my... Leggi di più
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Another lovely leotard ordered for my daughter at a great price. Excellent quality as always. We’ve had many and the quality is outstanding. Machine wash well too. The sizing is smaller than other bra... Leggi di più
Cannot fault the quality of products from Basilica. We haven’t purchased a single leotard that hasn’t stood up to the battering of countless dance classes and to be able to throw them into the washing... Leggi di più
I ordered 2 items 3 months ago but only received one, which I returned. Customer service representative only got back to me a month later to ask what I would like to do and I requested a refund. I hav... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Family-owned brand where we design, create, and manufacture most of our products. Our team of designers makes sure that all our collections are unique and offer the perfect fit and feel. We handpick all the best fabrics and materials available creating unique and practical products that stand out.
Informazioni di contatto
28 Strympole Way, CB237ZJ, Cambridge, Regno Unito
- 08455443858
- retail@basilicadancewear.com
- www.basilicadancewear.com
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Great value leotard
Beautiful leotard which I hadn’t seen anywhere else which is always good. Excellent quality and fit. Item was discounted too so was also great value. Speedy delivery, so overall an all round great service.
Perfect plain black Leo very happy
Excellent quality and great service
Excellent quality and service
Bought quite a few leotards now from Basilica, always a prompt service and high quality products. They are now my online retailer of choice for my daughters Dancewear.
Amazing leotard
Beautiful skirt will match leotard I…
Beautiful skirt will match leotard I brought at Christmas excellent service
Terrible company. AVOID at all costs.
Placed order November 26th and paid for 48 hour delivery. By December 10th I’d received no order & no response to my multiple emails. Finally after threatening legal action I received a parcel which contained only four of the twelve leotards I’d ordered. Again, no explanation or correspondence from the company. After multiple attempts to contact them again, I finally received an email saying the items are now out of stock and I would receive a refund for this items only. No apology or compensation. Terrible customer service. I would strongly advise customers to stay away from this company.

Risposta di Basilica Dancewear
I love these leos!!
I love these leos!!! The fabric is soft yet supportive and the styles are great! I bought a large which was just a tad bit big, Im usually a medium in leos but sized up according to their chart. I would probably buy a medium (my true size) next time.
Sent a second!
On 16Nov my peris leo arrived, with poor pattern matching and a seam across the centre front chest. I emailed you a picture. You said I had been sent a second, in error and you would send a replacement and a skirt. I have not received them. I have emailed you again saying, if no black just send white. No response. I have bought another leo in your Black Friday sale and am still waiting for that to arrive. Meanwhile I have ordered from Danse de Paris website in Australia and already received my leos from Thailand delivered by DHL. I was buying British, but an unimpressed with your after sales and shipping.
Leotards fit my daughter like a glove
Leotards fit my daughter like a glove. Lovely designs!
Beautiful Dancewear as always
I have only received one of the…
I have only received one of the leotards I've ordered and I have emailed to query this and had no response.
Excellent elegant quality dance wear…
Excellent elegant quality dance wear thank you 💗
Poor customer service very disappointing
So so so disappointed have always been very happy until this time 😞 I ordered two leotards and a crop top and shorts set when my order arrived there was only two items in my package the crop top and one leotard assuming this was an oversight I emailed expecting to get a prompt reply after not hearing anything after a week I again emailed forwarding my original email and still no reply regarding the issue and I’m still waiting for some correspondence but nothing at all!! very very very disappointing service and I’m still a leotard and shorts missing from my order
Took longer than expected - product decent but not worth price tag
I ordered from basilica dancewear and was told it would take 2-3 business days to arrive and ended up taking over a week. I got the product 60% off for bank holiday sale and was originally £37. Although the leotard is nice and reasonably good quality I would not pay that much for it normally.
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